Customer Ratings & Reviews

Horrible dishwasher. Currently taking up space in our new kitchen while we shop for a new one. Few people fix these, parts take forever to get from manufacturer if you can find a repair service. Even when it rarely works, the wash cycles take forever - often as long as 90 minutes. The racks are weirdly built and don't store many dishes for washing so it has small loads as well. It's just horrible - don't bother buying it. It broke 15 months after installing, repair person has replaced two key parts, waiting for third part (been waiting 2 weeks already).. Certainly won't buy Samsung appliances again, and probably won't buy appliances at Best Buy either.

The Samsung dishwasher I bought failed three times in the first year, causing about a months worth of handwashing and three days disrupted meeting repairmen. Now a month out of warranty it has quit again. I am normally very happy with my Samsung products but this time I have been very disappointed and cannot recommend their dishwashers.

Do not buy this Dishwasher!! I bought is for my daughter when she moved in her new house Oct 31, 2015 it's November 30, 2015 and water won't fill in it. Best Buy and Samsung don't want to know anything.. Well I don't want to know anything when the CC Bill comes. It's Brand New they can come pick this lemon up!

Just finished paying it off. 2 years old and the motherboard quit. Too expensive to fix and Samsung offered me nothing. It leaked at the front left corner and the bottom tray got stuck all the time. I am furious. Now off to get another one., NOT a samsung!!

The dishwasher looks attractive, has a roomy interior, and has a sanitizer setting that is terrific for new babies and kids. I can run a load of toys without hesitation. It also is great for a green house. But it has died on us. Twice. Plus the upper rack broke. Both issues are common, or so the repairman said. The motherboard fries because the water seeps into it, and the wheels on the rack commonly pop free. So, all in all, it's not enough to justify the money. Oh, and the motherboard is carried under a separate company, so it's a no go on the warrantee. Ugh.

I have bought SUMSUNG dishwasher SKU 1150152. The dish washer only works one time and broke. Guess what sumsang custom service solve the problem? IT IS NOT THEIR PROBLEM. What a easy solution. I highly recommend staying away from sumsang product if you want to have a peaceful life.

Bought this 16 months ago and it is already broke!! Won't complete a cycle and there are lights and bells coming on randomly. Took over a week to get Samsung to connect me wIth a repair service. Had to repeat my story no less than 5 times. Repair service tells me that it will cost about $335 to repair. This is complete BS...why would I dump $335 into a repair for something that Samsung should be standing behind. First time and last time buying Samsung products.

Samsung Dishwashers suck, reason I know this is I'm 2 months with ongoing different repairs to the 2nd one that they had to put in when the first one broke down 6 months after we bought it. With this 2nd Dishwasher it hasn't worked since early Jan, 15 and they have attempted to fix it 4 times now. DON'T BUY SAMSUNG, I also have a new Samsung Microwave that freezes up, you have to unplug it and now two times it has come on by itself. Samsung said sorry and only had it 1yr and 6 months!

My husband and I bought this dishwasher 10 months ago. He was aware of the negative reviews but wanted matching appliances (we also have matching stove/oven and refridge) so he went for it anyway. What a mistake!!! I have yet to have a cycle come out completely clean and a few weeks ago we had our first error reading resulting in a samsung repairman needing to visit our house. It is still under warranty but what happens in 2 months when my year is up? I'm sure this won't be the last time we need a repair and I'm still stuck with a dishwasher that doesn't clean dishes. DON'T make the same mistake we made.

We bought this dishwasher to match our fridge and it was a great choice. Its usage is simple and it delivers very good cleaning quality.

I bought this dishwasher on August 25, 2010. I had it installed by Best Buy and in ten month of use it stopped working because an error identified as Leakage error. Fortunately it was in the warranty period and I just had to wait a couple of days to get it fixed. This week, four years later, it stopped again. Error Low-level water error. I called a Samsung Technician who figured out the problem was with the "main circuit board". Cost to replace it - $ 350.00. As you may guess I decided to dump this machine and buy a new one. However I paid $89.00 for the technician visit. This two issues were not the only thing that I experienced. This dishwasher is noisy and during this four years we have other minor issues that I was able to fix it. If you want to avoid headaches (and your wife complaining about your brand choices) don't buy dishwashers from Samsung. They are good in electronics (phones, TV, etc) but not appliances.

I spent over 7k in samsung appliances. We have had this dishwasher repaired now 3 times for the same issue. (soap doesnt disolve while washing) Samsung call center and tech says we must run the sink until was is hot before starting the dishwasher or use liquid soap. I have done both and still no fix. They repaired the "computer and heater" twice. Then it will work for a couple of months and the same issue happens again. Samsung refuses to replace the unit and continues to make excuses on why it doesnt work properly. Worst dishwasher I've ever owned. Worst service at this point.

I got to use the dishwasher all of three times before it died. Called Samsung and was told that must be an installation problem because there is no way it could be them, it had to be the installation. When I tried to confirm what they were telling me, I got hemming and hawing and equivocation. So you might get lucky and get one that works but if you have a problem don't expect help from Samsung.

Reviews were very scarce on this dishwasher when we purchased because it was so new - but we bought an entire Samsung kitchen suite. We have had issues with smell (even rinsing dishes prior to loading) - we need to hold our breath when opening the door. And although we generally open up the door to let the dishes finish air drying (the drying cycle does not do a good job), we ran it at night and upon opening it in the morning, there was mold on the dishes. As in other reviews, dealing with Samsung is a pain. Do yourself a favor - stay away.

I have had this dishwasher for a little over a year now, and it is the worst dishwasher I have ever owned. It doesn't get the dishes clean unless I rinse and scrub them first, nor does it dry them. Whoever thought that steaming them would dry them is a .....well you get my drift. There is often a film left on the dishes, especially on plastic. I will never purchase a Samsung product again. Far too much money for a really lousy product.

We purchased this model during a sale while our kitchen was being remodeled. The dishwasher sat in our garage for about 4 months in factory packaging prior to being installed. About 9 months (1 month after the warranty expired) after our plumber installed it, we started getting fault codes, along with slow drainage, smelly residue, and sometimes little to no water flowing into it. After researching the fault codes online and talking to Samsung, it seems like this is a) a regular occurrence and b) really expensive to fix. It has to do with the motherboard in the unit. After telling Samsung customer service about the situation, they said they'd gladly send someone out and take a look....for a fee. After all was said and done, it was just as cheap to buy a new dishwasher as it was to fix the 9 month (13 month according to Samsung) old one.

I have had this unit for just over one year and it has been serviced 3 times for problems. The biggest problem is it just does not clean well. I bought this to replace a unit we had for 10 years that was quite cheap. My wife reminds me at least once per week how bad this one is! BB has offered to sell me a different unit at cost so it appears this is my only option. Do not make the same mistake I did. Do not buy this unit!

Never worked properly from new Samsung would not fix under warranty, reason? I live too far away from Denver Found that the pump had a broken part deep inside, so it will never pump water properly... And that is why dishes are so filthy Still Samsung will not service... I have to buy a new replacement pump and fix the problem myself I bought a new Bosch dishwasher instead... And took a huge loss on a $900 Samsung dishwasher

well back to using a dishwasher that works , my wife. bought this dishwasher a little over 2 years ago but didn't start using until a year ago because we were in the start of a major house remodel. 2 months ago this started showing problem with over water level error. ok we will fix it . washer just ran out on the warranty so we are on the hook for the bill of north of 300 dollars . not worth the repair ofter reading other reviews . i would buy another brand but now my kitchen set won't match since we bought it all from samsung . not happy , don't buy , also the microwave makes crazy loud noises when in use and fridge is not as cold as i would like . bought the counter top depth one and i always have warm milk . 2 thumbs down for this set . fridge was 2900 bucks

This is the worst dishwasher I have ever owned. Stopped working after 16 months. Received error code SmartAuto + Heavy. Called Samsung for assistance, worst customer service experience of my life. Had to file a BBB complaint against Samsung to get them to fix the washer. The technician sent out to fix the machine implied that the case breaker associated with the error code needs to changed on these dishwashers at least once a year due to a design flaw. Read the reviews on Amazon for this dishwasher. 84% are one star!