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Customer reviews

Rating 4.8 out of 5 stars with 3476 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,476 reviews
  • Rated 1 out of 5 stars

    Speedwagon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the OLED 1440p model. Don't waste your money on FHD garbage.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on this monitor are just what I needed for the gaming PC I bought my husband! He was very pleased with this monitor and the HDR settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great monitor. Lasted a little over 30 days until a line formed left to right and up and down on the screen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung 27" Odyssey G40B Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns Samsung

  • Rated 1 out of 5 stars

    Be AWARE OF BEST BUYS HIDEN POLICY ON 15 DAY RETUR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt aware of the 15 day return policy. This is the wrong monitor and i attempted to exchange it today, apparently 3 days past 15 days. After being a long time customer of best buy, I will never purchase from Best Buy again. This policy is ridiculous and doesnt allow time to account for shipping delays but still have items in time for birthday gifts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first monitor, let me tell you this is the best purchase I’ve ever done for my gaming set up. So much better then playing on a tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work out of box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    monitor turns on but doesnt not show my computer screen. even the menu buttons on the bottom of the monitor dont work. i tried multiple different cords and was troubleshooting for hours and nothing helped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Registration Popup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor displays a registration form when turned on. It remains on blocking out everything behind it. It can not be accessed. Going to Samsung website, they maintain the model does not exist. Email sent to Samsung 45 days ago has never been answered.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your review, and we’re sorry to hear that your experience with [Monitor model] was not up to standards. We would like the opportunity to assist and further investigate your feedback. To assist your further, 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, X)
      • Samsung Community: A great resource for getting help from Samsung moderators and customers

      We will make our best effort to resolve this issue. Samsung

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back because it wasn’t high quality enough for what I wanted

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the Samsung 27 Odyssey Game Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Rated 1 out of 5 stars

    Bad colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor had high refresh rate but sucked. I can find better better monitors for cheaper

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

      If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 2 out of 5 stars

    Attorney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor stand and average graphics quality make this only a fair choice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 1 out of 5 stars

    Not very happy at this moment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor for my wife. When you boot up it says you need to register the device or it will be a black screen. Went to the Samsung website and got her an account. It doesn't recognize the model number and the website is down to registering it. To think I was thinking about getting myself a 4K monitor Samsung won't happen and probably never get anything from Samsung again. Never heard of you having to register anything to get it to work. Can't tell you if the product is good if you can't get it to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Samsung Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, reliable item. However, you can get a higher resolution for the same price now that I purchased this for.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Superb gaming monitor!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 27" Odyssey G40B FHD IPS 240Hz 1ms G-Sync Gaming Monitor – Black I have to say, I truly love this FHD monitor! As you can see from the description above, the specs are great. This monitor replaces a good spec’d HP gaming monitor. However, this one, in comparison, leaves my former one in the dust. Response time is wonderful at only 1ms, and with 240Hz this baby shows no lag in any way. With both adaptive G-Sync and AMD FreeSync, you’re synchronized between your monitor and GPU to avoid choppiness, image tears or screen lag, and it uses the correct one automatically whether you have an Intel or AMD setup. My previous gaming monitor was 24”, which has been the standard for gaming for a long time. But I’ve found that the 27” Samsung is the perfect size – you can “see” your total screen without moving your head at all or your eyes very much. I have a 32” monitor I’ve used for gaming, but it’s too large in that you have to move your eyes a lot, and even your head sometimes, to keep up with what’s going on in your game with the larger screen. Having a 27” gaming monitor also allows the objects on the screen to be a little larger (definitely noticeable from the 24” to the 27”), which is helpful in identifying objects more quickly. It also offers the option of a 21:9 ratio for an extra wide view should that be helpful to you. The Samsung 27” Odyssey G40B has HDR (High Dynamic Range), which means that, in short, it allows for improved brightness and color accuracy. The whites are whiter, and the blacks are blacker with the range of colors increased thus allowing more detail in the colors. What does all this mean? Simply that the screen has a clearer image bordering on the feel of a higher resolution. This is my impression comparing my 24” gaming monitor without HDR and the Samsung Odyssey with HDR. The Odyssey also detects when connected devices are turned on switching to the new signal automatically. Of course, you can swivel, tilt, and adjust the height of the monitor to your liking. The screen bezels are thin. It has 2 HDMI ports, 1 DisplayPort (DP), power port, and an audio-out port. As I said at the beginning, I love this monitor!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money + potential hazard.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor melted the HDMI cable causing it to break off. I couldn’t remove the burnt part from the HDMI port to replace the cable so just tossed it. Purchased this 5 months ago. It wasn’t used much so I’m confused to actually what happened. Thankful it didn’t start a fire.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with your Samsung Odyssey Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for one player shooting games really like the graphics and the speed of the monitor's movement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase gone wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor was broken, tried to return it to my surprise the manager said the box did not match the monitors barcode. I’ve been a best buy customer for a very long time, I feel they basically accused me of swapping out the product. Never will I buy from this store again. Beware future customers!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a couple months and now screwed out of a monitor

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Odyssey Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great value for the cost. I couldn't have asked for much more from a budget friendly monitor.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great monitor if you can use the features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick and dirty with this monitor is that, for the money, it is excellent. There are a few cons, but I'll get to that in a minute. First.... What's in the box: The monitor itself, stand, power brick, HDMI cable, Display Port cable and a quick start guide. Setup: For the basics, not much to it. You set up the stand, plug in the power and the video source. The stand is very nice for the price point. To be honest though, I didn't use it because I have built in VERSA stands on my desk (which this monitor can use). The stand is nice though, a good heft and and adjust in many directions. Nice touch. The rest of the setup depends, really, on what you're using to feed video. Most of the setup is going to be on your computer or gaming device. You can adjust picture levels such as brightness, color, sharpness, etc on the monitor itself. It has the typical Samsung monitor adjustment GUI, which is finicky until you get used to it. Picture quality: VERY good. The colors, brightness and refresh rate are great. This monitor is only 1080P though, so keep that in mind. With that being said, the refresh rate is huge. I didn't realize what a difference 240hz makes! I don't really notice picture tearing anymore. This does support free sync/G-Sync if you have a compatible video card. Cons: No speakers, even though it looks like there are some built in. There is a volume setting in the menu; however, this is for the volume of headphones connected and it just acts as a passthrough to external speakers. The bezel is quite large, especially at the bottom for things that I cannot figure out what they are. Only 1080P, but for this price, thats not surprising. Overall: I like this monitor, and the picture is very good. Except for the cons noted above, for the price, you can't really beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought It For a Buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an early Christmas present for a friend. He doesn’t have any complaints with it.

    I would recommend this to a friend
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