Customer Ratings & Reviews
- Model:
- LS27BG402ENXGO
- SKU:
- 12374761
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
POOR QUALITY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything feels like plastic, I had it for a day and returned it the next, was expecting a good 240hz monitor, using the correct wiring and all it was not capabale of reaching 160hz.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
worked good for a bit.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work really really good for like 6 mo. once that 6 mo marker passed it seem that the screen flickers now while playing games. if you like monitors replaced every 6 months great buy. look somewhere else for a quality monitor these aint lasting the test of time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Bestbuy is a rip off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did order pick up for a new gaming monitor and the store rep placed an open box gaming monitor in my back seat. They charged me the price of a new monitor.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the Odyssey gaming monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Monitor for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor to go with my new PC. Nice monitor to go with my new PC.
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no odea if this is worki g. My docking station will not work and tech support us unable to figure out why it wont work. I will bring everything back to the store to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screens are different colors had to return not the first time this has happen with Samsung screens
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Settings display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and its settings display isnt complicated or overcluttered. Clear image with pretty good borders and works as intended!
I would recommend this to a friend
Great Gaming Monitor
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been about 3 years since I upgraded my gaming monitor. After seeing the quality of the gameplay on the Samsung Odyssey I wish I would have done it sooner. This monitor is 27 inches, which in my opinion is the sweet spot for gaming monitors. I play a lot of FPS and the size is perfect. The monitor comes with an HDMI cable and a DVI cable so you’ll be able to use the input that you would like. The screen is adjustable in height, can tilt and also be turned to horizon view. Set up is essentially plug and play. There’s a QR code to register you product but no additional downloads. The main thing that I noticed when playing was how smooth the gameplay looked. The 240 hz refresh rate is a game changer. I play at 120 fps and it looked incredible going from 144 Hz to 240 Hz. I was playing Destiny 2 and it looked like an upgraded version of the game. It’s so hard to explain but the movement looked so good that I had to readjust my play style to hit shots. Everything looked smooth and fast. The colors popped and made me notice things in game that I hadn’t noticed in 100s of game hours. Blacks were dark, bright colors really stood out. There’s no lag time between gameplay and what appears on screen. Lastly, the monitor looks very upscale while sitting on your desk. I know that’s not too important but you want something that looks classy in your gaming setup. I honestly didn’t realize how much of difference an upgraded monitor would make. It has made my gaming experience much better. I absolutely recommend picking up this Samsung Odyssey gaming monitor.
I would recommend this to a friendBummed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible graphics. The best buy person who convinced me to get them lied. Said the monitors would be amazing and they do not live up to what he said
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is not a true 240 hz , not satisfied but customer service is always great tho
No, I would not recommend this to a friendLike color and sharpness.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the display monitor, color ,sharpness. Easiest monitor I every installed.
I would recommend this to a friendGreat Gaming Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. Great screen, has adjustable height settings and find with a DP and HDMI cable for your needs. 240hz refresh rate is great for his gaming. Would definitely recommend.
I would recommend this to a friendNo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible so not waste the money buy a better one of Amazon
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Odyssey G4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very dull looking and document fonts are not very clear
No, I would not recommend this to a friendNice & BIG
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So right out of the box my first thought was “Wow!, this is bigger than I expected.” It was a pleasant surprise. It’s the biggest computer gaming monitor I’ve had yet and so the excitement level was high. Easy to hook up, came with wiring for different plug ins. Immediately the colors and the crisp screen made the difference. Gaming with suck vibrant colors and an excellent response rate are golden. Watched some videos and the clarity and crispness was excellent. There’s no lag during gaming and it’s very responsive to the actions taking place. I played very high speed games and the screen didn’t disappoint. That precision is key in certain games and it kept up. What I also noticed is that not only did the screen not get hot after extended use, it was barely warm. That’s super impressive as no one wants to sit next to computer equipment that’s blowing off hot air. The screen was used in a very High end gaming PC so it was really given a ride and it was a smooth one. Excellent features include: bluelight controls so you can adjust and not hurt your eyes, energy saving mode so you don’t run up your electric bill, and much more. The stand is sturdy and strong. It tilts and slides up and down as well to adjust for height. Keep in mind the width of your PC desk, how close you want to be versus what you need to be because the screen is large and while that’s great it can be too large for the distance you need to view it comfortably for your sight, body alignment, etc. I would recommend this screen.
I would recommend this to a friendPoor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my shreek Bought one each. Both gave us problems. Would freeze when we played Xbox on them. They must not be compatible for them.
No, I would not recommend this to a friendMissing parts
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts in the box, and there is no replacement
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
FHD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FHD and 1900 in 2023? Seriously?.. I had to return to the store, lose time and money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Missing item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have just opened the box and there wasn't a ad/ac adapter. What do I have to do?
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 27" Odyssey G40B.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first Monitor. I’ve always played my Xbox using a tv, for the last 4 years I’ve been using a 75in. My gaming has improved big time using this monitor. The picture quality is great, I can see other players a lot easier than I could with my 75in tv. The monitor is super easy to navigate and adjust settings. I would recommend and I’d buy another if anything ever happens to it.
I would recommend this to a friend
