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    • Brand Response

      MsSamsung 

      November 6, 2014

      Hi Grayelle,

      We appreciate your comments, and I hope to provide some useful information...the pyrolytic cleaning used for "self-cleaning" most ovens is designed to heat to temperatures that are hot enough to incinerate grease and debris spilled inside, so it isn't unusual for the range, and the area surrounding it, to be hot. I would suggest referring to the safety information in the user manual for more information on this function. The oven racks should be cleaned with hot soapy water and a sponge or scouring pad; the grates can be washed the same way, or you can put them in the dishwasher. More information on cleaning the oven and its various parts can be found in the user manual.

      - Ms. SamsungMsSamsung