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Customer Ratings & Reviews

Samsung - 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2553 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 2,553 Reviews
  • Rating: 5 out of 5 stars

    Great TV for a Great Price

    Posted
    SHCE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After 15 years of good service, I decided it was time to replace my Big Ole' 57" Rear Projection TV. It wasn't b/c it didn't work anymore, it was working just fine, but after seeing the price of the Samsung 55" NU6900, I couldn't resist. And I'm glad I made the purchase b/c this TV is excellent. The picture is tops, the features are endless, and the overall quality for the money is un-beatable. I highly recommend this TV for those who can't afford to spend $800-$1000+ for a TV. I don't see the difference and this one only cot me $400.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent TV

    Posted
    qstnmarc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am surprised with the picture detail and clarity. I very much like the options to adapt apps that I use most frequently. I couldn't be happier with the product quality. I am disappointed that my TV is already broken. The screen inside has shattered, and I am having terrible difficulty getting it fixed. The exterior screen is not damaged, but apparently, this damage can not be covered under any warranty I purchased. Aside from getting the run-around, I found the I cannot get my TV repaired/replaced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung TV (6 Series)

    Posted
    Al09
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my 3rd Samsung 6 series TV that I've purchased for myself and parents. I don't know what people have to complain about. The TV is pretty solid and have not had any issues with any of the 6 series in the past 3 years. I even have one mounted in my garage where there's dust and water at times and haven't had any issues. One potential improvement and have seen complaints about this is the samsung tv navigation. Samsung does need to come up with a lighter weight navigation that operates flawlessly on their tv's.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful

    Posted
    Josh
    • My Best Buy® MemberMember

    Awful. Lookup reviews outside of Best Buy about Samsung TVs having problems streaming, too. We bought this TV so we could stream and not have to use our PS4. It's been nothing but problematic. Will not work half the time, and the other half it pauses to load. And we know it's not the internet, because everything else works fine at the same time. We've even bought an extender for the wifi. Will not be buying another Samsung ever again, and will not trust Best Buy reviews.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    one of the few tvs that have a tuner

    Posted
    Spitz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There are not many tvs that come with a tuner, so if you are not on cable you need this. This is our 2nd samsung in 3 years, this one replaced a Vizio that died. We get very good reception from an antenae. Great sharp picture. This is mounted on the wall and while the mounting pattern was different we were able to compensate. The only criticisms are: 1. They do not provide screws for mounting nor the sizes you need. The top and bottom are different. 2. This tv ONLY connects to a dvd player with HDMI, so we had to purchase a new one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this Samsung 55" smart TV for our living room because our other Samsung TV died AFTER 12 YEARS!!!! This TV has excellent HD picture quality and we love the fact that it's a smart TV. very good value for the price we paid. Sure, there are TV's with better quality picture, but we bought this TV on sale for $399!!! Can't beat that, besides, we didn't want to spend $2000 on a TV. We're very very impressed with the picture quality and the sound, happy we bought it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV for me

    Posted
    KidDr
    • My Best Buy® MemberMember

    My previous TV was a 10 year old 42" plasma 720p resolution Samsung, and I was wanting to upgrade while keeping the cost down. That said, I don't think I could be any happier with my purchase. To my 57 year old eyes, the picture is phenomenal when viewing Blu-ray DVDs and is excellent while watching cable or standard DVDs. It has all the "bells and whistles" I need for sure. Even though this is a 55" Samsung, it is 30 lbs. lighter than my 42" plasma and I paid less for it than I paid for the plasma back in the day!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Tv for a great price !

    Posted
    Foxy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After researching what tv would be a best overall 4K tv to replace my 43” 1080p Vizio this tv could not be beat for the price . I debated on this 55” or the 7 series 65” in the store . Now that I have this tv setup for the size of my living room the 65” would of actually been a monster ! Best Buy let me know whatever I was to choose wether it be the 55 or 65 that if I am not pleased with it in my living room that I can take it back with no problem in 15 days ! Great place to buy any investment item from !

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Highly disappointed

    Posted
    weekendonly
    • My Best Buy® MemberMember

    I bought this TV a few days ago and have tried numerous times to get a clear satisfying picture to match my old Vizio TVs picture. This is horrible. Not clear at all. I read all the reviews and thought from seeing the beautiful picture on other Samsung TVs that I would be happy camper but I am far from it. I do not recommend this set to anyone. Nothing clear about this piece of crap.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      weekendonly:

      I am very sorry that this TV has not lived up to your expectations and that you find the image quality unsatisfactory.

      This 55" NU6900 is a Smart 4K UHD TV, delivering 4x's the resolution of Full HD, while also being able to upscale non-4K TV content to 4K using Samsung's powerful UHD engine.

      Please reach out to us so we can better understand your usage scenario and why you are not getting a clear picture on this TV.

      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      We hope to hear from you.

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    Very Good TV for the price

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this as an additional TV for our upstairs exercise room. It has a good picture, surprisingly good sound (though we did add a sound bar), and makes a good second TV. The only 'negative', if you can call it that, is there are only 2 HDMI inputs. Since we also have it as an 'escape' area for our grandchildren, it would be nice to have the ability to add more than one cable box and one DVD player. Having said that, for what we bought it for, it makes an excellent replacement for a 10+ year old Samsung LCD TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great entry level 4k TV

    Posted
    Paz123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first one we had a dead pixel to it but thankfully it was within the return period so it was replaced with a new one with no questions asked. As for the picture quality is excellent in terms of streaming movies. colors and details are crisp and pleasant to the eyes making viewing an enjoyable experience. That may not be the case however when it comes to the demands of gaming with its slower refresh rate. The remote layout is somewhat clunky and difficult to navigate. Overall at its price point it doesn't disappoint.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, not great

    Posted
    George
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a love hate relationship with this television. The picture quality, for this price point, is pretty darn good. However having only two hdmi ports just doesn’t cut it. Yes they make boxes to give you more ports but that’s just another piece of equipment lying around. Second, the App Store is pretty limited. At this price point I kinda wish I went with a Sharp due to built in roku. Again picture is really great but feel a little restricted from a connectivity stand point

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best TV I’ve ever purchased

    Posted
    EpsonGirl
    • Verified PurchaserVerified Purchase

    This is the first smart tv I’ve ever purchased and I am thoroughly impressed. Besides the impeccable 4K quality, the apps integrated in the tv makes the need for cable obsolete. Which is exactly why I’ll be cancelling it ASAP. The only reason for the 4 star rating is because I didn’t have the greatest experience with the delivery and customer service team, being that I purchased online for home delivery. They were past the scheduled time, and when I called customer service they were very apathetic about my complaint.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    HULU Live will not work on this model

    Posted
    UKmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    we purchased this Samsung Model TV for our daughter and her fiancé for Christmas. When they setup the TV, we found out that HULU Live will not work on this model. The purpose of purchasing this model was for them to stop using their Firestick since this is a SmartTV design. Also, the price was lowered before the 30 days therefore, we are eligible for a refund. We plan to exchange this TV for Model 7100 in order for the Smart TV to actually work with Hulu Live TV according to the specs of the newer model.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      UKmom:

      Thank you for being a Samsung customer. I am glad to see that the NU7100 Series TV is working out well for your family...and apologize that you had issues with the NU6900 model.

      Please know that the NU6900 does feature many advancements to bring you clear, sharp, vibrant picture enjoyment, including PurColor (for millions of rich colors), HDR10+ (for exceptional dynamic range), and Motion Rate 120 (for fluid motion). I am sorry this model disappointed.

      If you should ever have questions, concerns, or need assistance, please reach out to Samsung Customer Support via any of the below options:

      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thanks for choosing Samsung. We appreciate your feedback.

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Awesome TV for the price

    Posted
    WorstService
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awesome tv with great features and Wi-Fi connect. Note that sling tv is very slow, but all other apps work well. One small issue, when changing picture settings mode, sometimes I see black lines, but it goes away quickly. I freaked out at first but it’s really the software refreshing the settings. I decided to permanently choose movie screen mode and haven’t had any issues. I love the screen quality. The sound is very good too. I love this cheap tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Fit

    Posted
    Yolanda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When the TV in our living room went out, it was still under warranty with Best Buy. Initially we purchased the 50in model as the replacement but later decided we could go a little bigger. It was a great decision. Our 55 in is mounted on a full motion mount and it moves beautifully. The TV has a thin profile and is light enough to move around with one hand. We love the sound and picture quality. The apps are easy to navigate thorough and we haven’t had any issues with it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    Knight4life
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Everything is pretty good with this TV. The things that kept me from giving a 5 star are that the remote is outdated and buttons are too close together and not very ergonomic. I ended up buying a knock off little black controller that the higher end Samsung TVs use on Amazon to replace the one that it came with. Much more simple and user friendly when navigating with apps, etc. The other complaint is that it occasionally loses my WiFi connection and I have to reset it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Tv

    Posted
    Mokeymoke
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this tv when it was on sale. Great picture whether It be 4K or HD. Turns on and off quick. And the smart hub is actually fast. Faster than any other smart tv I had. Very quick switching from Netflix to Hulu. No buffering. Internet connection is very good. No need for external streaming device. The ONLY thing I found to be an issue is it only having 2 HDMI ports. Which is fine now realizing how fast it is. I don’t need my Roku plugged in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great budget tv

    Posted
    Chris
    • Verified PurchaserVerified Purchase

    Wasn't planning on this purchase, but when a smaller tv stopped working, I took the opportunity to upgrade. Clarity and color are great. Hockey and football games are best viewed in game mode. There is slight choppiness during really fast action, but the game mode minimsises it. This and only 2 HDMI inputs are the main compaints from me. The built-in speakers are plenty loud for me. I always buy open box from Bestbuy because the return policy is so good, saved me $50 for brand new quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV with a great crystal clear picture!

    Posted
    Whytdrgn2006
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this TV as a gift for our 80+yo cousin who had a smaller older TV with a picture that was giving his failing eyesight trouble viewing...so glad because he said this TV made him feel like his vision was 20\20 again! Only problem now his wife wants one too! Since she just had her 80th birthday we'll probably be going back in for a second one of these TVs real soon! We always buy Samsung and have never been disappointed yet!

    I would recommend this to a friend