Customer Ratings & Reviews
- Model:
- NE63T8311SG
- |
- SKU:
- 6412691
Customer reviews
Rating 4.3 out of 5 stars with 373 reviews
(373 customer reviews)Rating by feature
- Performance4.2
Rating 4.2 out of 5 stars
- Ease of Cleaning3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Pros mentioned:Convection, Easy to use, Fast heatingCons mentioned:Control panel
Rated 5 out of 5 stars
Stainless Steal Black Beauty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Black stainless steel oven is beautiful in my kitchen. This appliance is easy to use and inexpensive. It heats up fast and makes cooking faster and easier. The stove warmer is also a great feature for this appliance. The elements are hidden in the oven which makes it safer. The convection oven cooks food evenly. It’s very easy to clean the stove with the right products (Cerama Bryte Cooktop Cleaner or Weiman Cooktop Cleaner). Do not scrub the stove or you will scratch the surface of the stove. The controls are very sensitive so exercise caution to make sure it’s off when you’re not using it.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product very clean sexy look if you have matching appliances. It’s kind hard to keep clean but looks very nice when it’s done!
I would recommend this to a friend- Pros mentioned:Convection, Easy to use
Rated 5 out of 5 stars
Happy with our choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 15+ years our GE range but the dust. Electronics panel died. We decided against replacing it. We selected a slide-in range from Samsung. We had previously purchased a Samsung washer and dryer and been more than satisfied with the pair, so a same brand range made us somewhat comfortable. We have the range about a month now. We are extremely satisfied with the range. Easy to use. Cooktop and oven are spot on accurate. The convection feature is a bit of a learning curve. After a little experience my wife loves it. The huge oven makes whatever we make choose with no space constraints. Any electric smooth/glass top range requires upkeep to keep clean. Not any different from our previous range. We are most satisfied with our range.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Nice oven
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven/range so far. Many nice features, easy to use and quality appliance. I use it every day. I definitely like the front panel controls instead of the rear controls. I've only had an issue with a vibrating noise from a back vent cover panel when running the oven, but it seems to be going away.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Paint chipping
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my range a year ago and I love it except the paint is chipping on the bottom right corner and I'm not sure why it is
No, I would not recommend this to a friend- Cons mentioned:Control panel
Rated 1 out of 5 stars
Dangerous
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is dangerous! The stove controls are very sensitive and can easily be turned on unintentionally. I would NOT recommend it to anyone, especially if you have children or pets.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that having a range that turns on unintentionally can be concerning, JenniferD. Let us help.
The link below explains what to do when range knobs turn on too quickly. It also includes other links to cooktop knob covers for reference.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146743230) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Best Buy #1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% satisfaction on product, delivery, and customer service!
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend- Pros mentioned:Convection
Rated 4 out of 5 stars
Front Control Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection - Fingerprint Resistant Stainless Steel,not having Wi-Fi, but the oven working very good.Glass top is easy to clean, the convection oven type fan good for baking stuff, to heat even. Different size burners can help to use pots accordingly, and the warming center is also very helpful.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Easy to use
Rated 5 out of 5 stars
Best Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing range, very sleek and modern design and easy to clean.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love this stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking in my kitchen. I haven’t used all the features yet as I have only had it two weeks. But I love it
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not worth the $$ don’t buy Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, not black stainless steel. There is a plastic coating over the steel that peels off with light cleaning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the feeling of having a range with some parts that peel off, SladeA. Let us assist.
Below is the user manual link for your range's model. See page 46 for information about maintaining the surface of the unit.
https://downloadcenter.samsung.com/content/UM/202310/20231025142724464/O_DG68-01211A-05_IB_FULL_NE63T831_AA_EN.pdf
We have also provided a video, which you may watch from the start until 1:34, to learn more about cleaning the electric range. Below is the link.
How to clean electric and gas ranges:
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146724072) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Great Smart Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fast convenience of this smart stove. Perfect for my needs and a beauty in my kitchen
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wonderful range...love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Range. It is so sleek and contemporary compared to our old range. I was originally concerned about the drawer being deep enough for pans, but it is working out fine. It’s not as deep as my other drawer, but it will hold one layer of pans. The bells and whistles are great but I’m still learning how to use them all. I love the glass top, it’s easy to clean.Hopefully it will be the last range we ever need!
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very nice, front control, WiFi based range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose the range because of the front controls. I'm in a wheelchair. This makes it pretty dangerous for people like myself to reach across the cooking surface to turn the dials on and off. I did a ton of research and I chose this model because it had excellent reviews all while being under $1000. I love the fact that it is WiFi controlled. I can preheat the oven from my smartphone which makes it very handy to preheat as I'm on my way back home. Plus its a darn good looking unit as well.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ,is exactly what i wanted works very well . looks very nice in my kitchen
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend- Pros mentioned:Convection
Rated 5 out of 5 stars
Samsung Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. Both the burners and the oven heat quickly. The convection oven is great. And the delivery service was wonderful--very helpful!
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
MY NEW SAMSUNG RANGE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful range. This is my first electric range. I had to get used to it first. In my first attempt, I spilled some hot water on the glass stop. Had a great deal of trouble getting it back to it’s luster. Tried several products but it just didn’t look right. Finally lI purchased some glass clean cream and now it’s beautiful again. It heats up quickly and seems to cool quickly as well. The oven is nice and big. Very nice product.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung slide in electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 4 stars instead of 5 because it doesn’t have a counter lip. I bought stove gap stainless steel covers from Amazon for $65. The bread proof and convection features are great.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this range to replace an old Jenn Air whose control panel had failed. The Samsung is a very nice upgrade from the old oven and fit into the counter space perfectly. Excellent price and fast delivery. The Best Buy delivery guys were great. The controls are very sensitive to touch, so it is good that they have included a child-lock button to prevent the buttons from working, which is very handy when cleaning the front control panel. Overall a nice range with good features. Very happy with it.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello JRmoffett! Thanks for sharing your Samsung experience with us! ^Ty
- Pros mentioned:Fast heating
Rated 5 out of 5 stars
Nice!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect size, color and super easy to cook with. Easy to move as well. Oven & cook top heat up fast.
This review is from Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
I would recommend this to a friend