Customer Ratings & Reviews

We purchased the Samsung washer and dryer for our daughter. I was present for the attempted installation, which could not be done because the gas pipe suggested and purchased from Best Buy had the wrong fitting size. So the delivery men just unpacked the units and left, which I agreed to. I took me most of the rest of the day to find the right combination of fittings, but it eventually was complete. Once we had mastered that hurdle (refunds were provided), we started using the unit and it was a dream. Very intuitive, and they did an excellent job. Even when we left the clothes in the dryer for a couple of hours after they were done, no wrinkles were seen. Truly amazing!!

Clothes come out of washer very wet even on the highest spin cycle and clothes seem to get unbalanced easily. Signal is very annoying. I would prefer a soft bell sound rather than the song it plays.

I LOVE my Samsung W/D! I purchased this because my parents got it last year and I was not let down when I got mine installed in my new house. Easy to use and very efficient! Love all the cycles and options.

like the fact it is much bigger than our old one and can dry comforters. we bought this to match the washer we recently purchased, like the lint cleaner like old school in the drum and a light to boot.

I have had this dryer for a little over 6 years. It worked great the first few years. I treat my appliances with care and use according to manufacturer suggestions. This dryer on year 5 started having major issues. Would turn on but drum would roll. Had someone come work on it. It had rubbed a bolt almost in half (one that holds the wheel that rotates the drum). That was replaced and 4 months later the wheel broke again. It was catching our clothing in the drum near the blowing vent and melting them.

I love all the drying options this dryer offers. The sales rep was extremely helpful and went above and beyond helping to the very end of the sale. We're very pleased with our purchase!

Very quiet, heats fast - beautiful blue digital displays - only had it 3 weeks - but, so far, Highly recommended!

First gas dryer and we love it. The "more dry" settings can leave some clothes damp but not bad. Super quiet and fast installation. Can change which direction door opens in under 10 minutes.

I did shope between Sears ;PcRichards and Sons and Best Buy to se who ofer Best solution for Home Appliancies and I was convinced that Best Buy has the Best chice. Sears has good and very well trained people but prices and service is expensive, compare to PC Richards and son poor choice good prices . Best buy has no Sala prople for appliances or only one but they have good choice good Price and cheaper service than Sears. That's why I decide to do Business with Best Buy. Their third party Delivery Co needs to improve their E-ees Ned's training how to delivery products on people chice not theirs and make some efforts on Deliveryn Appliances to people's Basments or Laundry Places .

The different settings are very helpful for our drying needs.

The dryer was just what I needed. Saw it on the floor of the store and the sales person actually gave me a lower price. The steam function is fantastic.

This dryer works fine. My only beef with is that you can' t easily override the temperature setting - you have limited combinations and not easy to figure out. I don't like drying my stuff on much higher than Low to avoid shrinkage and fading, so only the timed option. We did get the gas model and it does seem to be more efficient than our previous electric model. Power bill has gone down a bit, too. I have not tried the steam option yet - didn't get it for that. Dryer was my 3rd choice, as the first was too big for my laundry room and second came with a washer that was discontinued so canceled it.

It's a dryer and it works. It's an upgrade in size from our old one, so we can now easily fit all the clothes from our new (larger) washer in it. It looks nice next to the washer. The steam function seems like a gimmick to me, as there are only 2 settings that use steam, and neither of them are true drying settings, just fluffing. Also, Samsung nicely includes a brass Y adapter and two hoses to connect the steam function, however they are short. Be prepared to have to buy a longer one.

Fits a lot. Easy to use. Be aware it requires a water line for steam

I have only had the dryer about 10 days, so have only used it a few times; but so far, so good. I like it and just have to learn all of the drying options available!

Works great, very large and dries my bedding quickly. I was looking for a dryer that was large enough to hold my large quilts and this is it.....

Pretty good! Really quiet. The only thing I would say is takes quite a bit to dry sometimes. Like loads with jeans will take about an hour to an hour n a half

Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White has it all and is very attractive. The steam cycle is a wonderful addition to a dryer that is well priced.

Excellent dryer. I'm a big guy and it drys a full load in one shot all my other dryers i would have to run a second cycle. Totally awesome, love it.

The machine works really well! The only minor complaint would be that the song it plays when it is done is sometimes harder to hear than my old machine.