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Customer Ratings & Reviews

Model:
SM-R7200ZKAXAR
SKU:
4471702
Your price for this item is $199.99
Clearance
The regular price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3028 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,028 reviews
  • Cons mentioned:
    No speaker

    Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is well made. The buttons have a nice feel to them and I like the radius dial to navigate and control apps. I am extremely hard on watches and so far so good. No scratches or dings. I love the charging cradle, just drop it in and go. The watch comes with a nice selection of faces. However, there are not many that are free for download. I like the way the Samsung Gear App controls the watch and allows you to select which apps send alerts to the watch. I have a few complaints… there is no speaker on this watch. So, that means no audible alarms, just vibrates. Also, because there is no speaker, you cannot do ‘speaker phone’ calls on your watch like you can on the older model Gear watches. I miss that feature. There is a limited selection of watch bands at this time, so I am hoping for more later down the road. The battery is good all day. I have a lot of notifications that go to my watch, so they don’t seem to eat up the battery. I usually have 65% left at the end of a 14 hour day with the display brightness turned up all of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 5 out of 5 stars

    Love this smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to my phone in a snap and alerts me of any message call or app I want. Can change my music and check my heart rate while monitoring my fitness activities. First day I thought I was going to return it, it only lasted about 8hrs but that was the only time. Last me at least 3 days then the easy charger works great. You should get one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great watch and gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device with or without a Sim card. The design is well crafted with the user in mind. The display is easy to look at and there are many watch face designs great for all occasions. Going formal change the display and you are set. The s2 classic gives you more band styles then a plastic or rubber band . over all very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for the wifey (bought myself the S3 frontier and didn't want her to felt left out!) and she loves it. Bought the white one and changed the strap to black for less than $10 from Amazon. Looks great, lightweight and she loves it. The only thing missing is a speaker but for 200 bucks it's a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 4 out of 5 stars

    I love this watch so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this watch! My coworker and I both bought this one this year. Between the two of us we have every Samsung gear watch and this is by-far the best. Everyone always asks if I can talk on it (Secret Agent Style) and the answer is no. I am able to swipe to answer but all talking must be done on the handset. I am very happy that I am able to text on it--no more having to preprogram the responses like with the gear fit. I can text back anything I want. I can read the texts, I can even get pictures. I can still control the music and I am able to track all fitness activities. A complaint I remember seeing about the gear fit was that it would not track the heart rate while tracking activity but this one tracks automatically. I wear my watch everyday--at night before I go to bed I stick it on the magnetized wireless charger and every morning, I put it back on. I LOVE IT!!! (despite a slight allergic reaction I appear to be having from the rubber wrist band).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    does exactly what I wanted it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second smart watch, first being the original Microsoft band. The display on this watch is great. I have managed not to scratch it in over two weeks, so that is at least a testament to the watches durability. It took about days of charging and draining to get the watch to give me 2+ days of life between charges, but its great now. I wish there was some more customization off the bat with the watch faces. I would really love a custom picture with analoig hands, but if you want a custom picture, it has to be digital. There aren't a lot of on watch apps that I like other than the messaging and call notifications, but the ESPN integration is really cool. Considering this is a brand new OS for samsung on this watch, I'm quite happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartwatch. It paired seamlessly with my Galaxy S6 Edge. Get instant notifications of email and texts. The rotating bezel is genius. Have not problems with the touchscreen. Steps per day seem accurate based off of what I used to get from my FitBit. Tizen OS has not been an issue. Watch is comfortable to wear and screen resolution is terrific. Improvements: More apps. Voice to text does not work very well if there is extra noise around. When quieter, it has not been wrong yet. Battery life is very good. No problem getting two days worth of battery life. I have noticed a sizable decrease in cell phone battery life. Overall, job well done, Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Notifications

    Rated 5 out of 5 stars

    Awesome Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as a Pre-Mothers Day gift for my wife. She has it paired up to S6 Edge and so far she loves it. She mainly uses it for the fitness tracking abilities and notifications. I would overall recommend this product to anyone looking for a smartwatch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Works as stated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a cheap looking watch by any means. The battery life is not bad either! I can generally go a day and a half without recharging using an ample number of apps. The only downside that I have noticed is that it will interfere with a Bluetooth headset connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Notifications

    Rated 4 out of 5 stars

    Pretty good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch and would recommend it, but all I expected and want from the watch is to look good, tell the time, count my steps and receive notifications including texts and emails. All of this works well for me. Also the battery lasts a full day with some reserve.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Notifications

    Rated 5 out of 5 stars

    Best All-Around Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gear 2 has all the features you would want in a smart watch - fitness tracking, notifications for calls and messaging, GPS capability, calendars, alarms, and so much more. The versatility and durability, parallelled with being user friendly, are untouchable. I would highly recommend this device to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my older Samsung Gear 2 Neo. Loved that watch but did not work with my new phone. So shopping started. I was worried about the battery life and the magnetic charger stand. But after reading the reviews I decided to get it a try. I was surprised by how light it was , while still feeling like I had a watch on. Options galore and more apps then I could ever load available on the samsung store. I charged it right out of the box and it was ready to go 2 hours later. That charge lasted me 3 days with the messages, alerts, alarms and playing with it. I do not let it go past 50% so I am sure if I really needed to I could get close to 4.5 days normally. I swapped out the band with a all metal one that came with 22mm lugs. With those I can pick any 22mm watch band I want and never look back. I have the non 3G model and I do miss the speaker, but I never really used that much on my old watch anyway. I love this watch and look forward to many moments where I can wear it and show my family and friends my newest part of my "connected" collection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of watch faces to choose from. Battery lasts about 2 days with normal use. Wish it made noise instead of just vibrate, and wish it gave more options to customize what appears on a watch face. I liked it enough to buy my wife one in addition to mine.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Limited apps

    Rated 3 out of 5 stars

    Great Design Poor App Selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch design, actually looks like a watch. The bezel turns which is great and easier than scrolling for me. The biggest issue that I have with the smartwatch is the lack of apps and no GPS. I wanted to use the watch for 2 main reasons, golf and fitness. For Golf, you have two app options, but you must pay for to use the watch. Fitness, has some decent apps, but if you want to go for a jog you have to have your phone to track distance. This is annoying if your not use to running with the oversized phones. I do enjoy getting the text on my watch, I didn't think it would be that big of a deal, but to glance down and see an email or text is pretty cool and no more digging out your phone to see who it was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Notifications

    Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the watch as a Christmas present even though i purchased it. I'm still learning all the things that it can do. I love being able to see my emails and text without having to take my phone out. I use it to track my steps and other exercises. I also love being able to change the watch face.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    A decent smartwatch, but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Constant heart rate monitoring during exercise. Easy to navigate between screens and apps with the dial feature. When linked to the phone, updating the settings is easy. It is comfortable to wear, even while exercising. Cons: Battery life can range from 8 to 14 hours. It is useless when I plan to be away from the charger all day. Not enough quality apps in the store. No Samsung Pay as of yet. I understand it is on the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great watch, with many faces to suit your individual style, or even just the mood. It has many apps, most of which I don't ever use but the few that I do work great. I would caution spending money on this just for the wearables technology though. I just so happen to use it while running like a Fitbit so it works out well for me. I would suggest getting a screen protector as I have a slight scratch in mine due to being careless. I take it off before I get in the water out of habit, but it's been plenty wet and I've never had an issue with it. The biggest con is the slow speech-to-text usability. I enjoy using it if I'm driving or walking or just don't want to take my phone out of my pocket, but sometimes it's just agonizingly slow. Hopefully a future update will make it as quick and accurate as the phone is

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking, Notifications

    Rated 4 out of 5 stars

    Watch my apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch will allow you watch your apps, text, email and phone. Like the notifications and can see who's calling befor I get my phone out. Don't like short battery life about 3 days. Also can monitor steps and exercise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight Step Backyards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this watch. It was very easy to set up and connects great with my phone. However it is a step back from the Gear S in that you can not answer a call on the watch. You can accept the call on the watch but you must use the phone to talk. The old Gear S enabled you to talk to the watch. There are some pre-set templates for replying to calls and text messages and I have found where to edit or replace some of them but there are others I can not access to edit or replace. I don't think the step count is very accurate because if I compare it to my Fit Bit the watch is WAY off. I didn't really get the watch for step counting so it doesn't concern me but it might others. I have also noted that the S-Voice commands are not as functional as in the Gear S. Hopefully over time some updates will bring this watch closer to what it replaced. The only reason I switched to the new watch is because I bought a new phone and it was not a Samsung phone and the old Gear S will not work on a LG phone.

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 4 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart watch. Does everything I need on a daily and last all day. I get all my notifications and texts straight to my wrist. Doesn't feel like a gimmick, samsung went the right way with this one. Only wish there were more apps for it but those will come in time. Very clear screen and very responsive to swipes add typing. Only other flaw is samsung s voice doesn't work as well as it should but still very good.

    I would recommend this to a friend