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Customer Ratings & Reviews

Your price for this item is $209.99
The previous price was $279.99

Customer reviews

Rating 4.3 out of 5 stars with 246 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 246 reviews
  • Pros mentioned:
    Battery life, Functionality

    Rated 5 out of 5 stars

    Good product and would buy again.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sporty looking , battery last 2 days and works with most apps on Apple watc. The only thing I notice if the dies the watch ability loses it function of being a smart watc.

    I would recommend this to a friend
  • Pros mentioned:
    Looks new

    Rated 5 out of 5 stars

    LOOKS LIKE BRAND NEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above expectations. The watch looks new. definitely worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Watch, but Dirty From Previous Owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So ordered one to be shipped and when it arrived, it still had dirt on the underside rim and around the bezel which indicated it had been worn A LOT by a previous owner and not even checked well before being resold. The charger plug USB input also looked like it was corroded. Called our local Best Buy Store, they told us to come in, and they replaced it with a nice CLEAN Open Box!! The replacement is great, but between this and them sending a watch screen protector that wasn't in even its box either, we are really disappointed with whoever is checking and shipping from the warehouse!!!! I've added pictures, and the pic of the watch was after I had tried getting a lot of the dirt off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked brand new, no issues. Still testing out the watch, but so far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mine arrived defective.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch arrived and everything looked great. The screen and case had no imperfections, all the same accessories that would come with a new watch were included. There was no original box, and the charger and cable were 'generics', but they still worked fine. Then I went to use the watch, and there's a large dark spot on the screen (between the 50 and 55 on the dial). Not sure if they're dead pixels or what, but it's something I can't live with. So it's getting returned. Not worth the hassle over getting a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Galaxy smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works perfect. It was an easy purchase and the online purchase went very smooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time this watch either dies when fully charged or this time does not come on when it is fully charged. Since the watch was certified refurbished thought I there would be no issues. I have never been so wrong, "buyer beware"!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not know Best Buy had third party sellers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This order was atrocious. It came in a zip-lock bag, wrong cables, the rubber strap damaged, the bezel scratched and numbers non-legible, gunk and who knows what type of dirt or bodily skin residues that were accumulated. This was by far the most disappointing purchase on Best Buy, and it was the quality that you would expect from buying from an online auction site that starts with E and ends with Bay or even another site that has the name Craig and ends with List. After contacting customer service, which service was highly questionable, I went to the store and they mentioned that it was from a third party seller, even though it said it was Geek Squad certified. At the time of the purchase, another online retailer (which I shall not give credit but they named themselves after a large rainforest), was selling the same item in a stated better condition for far less, needless to say I paid 60% premium for Best Buy quality to receive something you would find at a garage sale. Please contact me Best Buy, you have still not resolved my concern.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and constructed. The best smart watch in my opinion, looks the best and works the best. What elese can I say, its a Samsung Watch!! Its great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use watch simple but useful Like the look after I changed the band

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big & bulkie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too big and bulkier, I don't like it for me. I should have returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Functionality

    Rated 5 out of 5 stars

    Samsung Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung Watch and I have been thoroughly pleased with both purchases. This watch is great looking and has been surprisingly tough. The battery life is good, with me getting 2.5-3 days of power with frequent use. I will buy another when I wear this one out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch, I’ve had it for over 3 years now and still works great

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Documentation

    Rated 4 out of 5 stars

    Looks brand new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch looks like it is almost new, such a deal that I got it as cheap as I did compared to a brand new watch. I wish there was more info that came with it though, like directions or a card with a geek squad warrantee or proof that it was refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good smart watche!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart watch. Comfortable and easy for use. I very like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Entertaining.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is probably smarter than me and I'm sure I won't take full advantage of all it's features but I do like being able to get notifications when I can't, for whatever reason, pull out my phone. I really like being able to choose different faces on the watch. Even though it is refurbished I have not had any issues and got it for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great watch and good buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this smartwatch is awesome. I am very active and it lasts 3 days which is helpful to track sleep and for weekend getaways. Pros: Large watch face Battery life Fantastic pairing and range with my Note 10+ Great shipping and buy experience from Best buy Cons: Large band had broken pin. had to buy new band

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this watch!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical buying a refurbished model, but all I can say is so far so good. This thing is beautiful, packed with features, and the battery lasts for DAYS! My previous watch was the Gear Fit2 Pro, which was great and served its purpose. I wasn't sure I would like the size of this one, but I've gotten used to it and haven't banged it on anything (yet, lol) I did purchase some extra bands and a screen protector which I highly recommend. It's only a matter of time before I whack this thing on something, hopefully the tempered glass will be the only thing that breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Gear S2, loving it. Battery life is several days instead of almost 1 day (after 3 years of daily use), serrated bezel is easier to turn, band is more comfortable. Two thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy look. Love the bezel. Practical functions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research prior to purchasing this watch. At the time, I had a Google Pixel 3XL, then upgraded to the Pixel 6XL. During the time I had it, I thought it performed fantastic. I used the workout function frequently, as I train frequently. The temp, weather, calendar, and even the time telling feature. Heh. I love the rotating bezel .. I think it brings an elegance that the other players don't have .. It's actually sad to me that the new generation no longer has this. I don't think there is anything I would necessarily change about it .. I think for the price point, this is a winner. I only recently switched (for reasons that were not necessarily "I want to") to apple, and have the Ultra Apple watch. It is cool, but believe it or not, there are many features and characteristics of the Samsung that I prefer .. I think the round shape is one of those! Get Some!

    I would recommend this to a friend