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Customer reviews

Rating 4.4 out of 5 stars with 199 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 199 reviews
  • Rated 5 out of 5 stars

    Great sounds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sound bar to up my entertainment room and also paired it to the wireless 10” subwoofer. Clear sound and deep bass It’s awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    * I bought the display model for 300 at a local BB. After it was set up, every ten minutes the volume would jack up to 50 which was just awful. This happened multiple times the few hours I had the device which lead me to return it that day. Figured it had to be set up that way in case someone pressed the button at the store for a demo. Bought an excellent open box item the same night that arrived two days later for 335 plus tax and warranty it came out to 410. The sound is really amazing, set up was pretty easy the 2nd time around. Just got a Q6 65 and this pairs up with it nicely. Been watching all sorts of 4K and non 4K programming and everything sounds great. I bought the 4 year warranty based on it being an open box and my horrible experience with the display model that was purchased. Have not paired it with a 4k player yet, but watched a few movies on the old PS3 and the sound was legit, Love the design, the wife approved.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Another great product from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is awesome. The sound it produces is really clear and crisp. I paired it with the surround speakers and the subwoofer and its really impressive all together. You can't trust most of the people reviewing products cause most people have unrealistic expectations and complain about everything. They nitpick it to death, like they could build something better. This is a really good soundbar with great features. Connectivity is never a problem. Had a few other brand soundbars that always had connectivity issues and couldn't produce the sound this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    speaker looks great, connects easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker looks great, connects easily, and sounds good. That said, it needs to be louder. Perhaps a software update or something.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Sound Bar no woofer needed. Maybe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sounder and it can stand alone without a sub. if you lean towards an audiophile, then you are going to want the sub. The average user will be happy as it is. Connectivity is a bit odd at first, but easy. It is like the sound bar learns to connect to BT computer when it is on and the TV when it on. The app is needed to update the firmware and there are other thing you can do with the app. The family of sound plus Samsung piece make this system neat in that you can add as you go along. Other manufactures of similar systems are a bit too elitist for my taste.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Decent Soundbar with Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. WiFi streaming of music is outstanding with tremendous sound quality. Somewhat difficult to use Logitech Harmony remote to control Input selection as Soundbar only as a Single Source button and must toggle through all inputs. Remote battery cover is terrible. Initial remote could not be opened but Samsung shipped a new one - still had difficulty getting open but ultimately succeeded. Over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wonderfully rich, clear sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, this replaced my cheap $150 bar and I had no idea what I had been missing. I compared the two with a few pivotal scenes from some movies known for sound (Jurassic Park t-rex attack, Children of Men long takes, Saving Private Ryan opening), and couldn't believe the difference. It connects easily to my phone and smart speaker, and I'm excited to someday have it somewhere where I can turn it up without bothering my neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Mostly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really better than expected coming from a high end sound system due to size constraints. Remote is blah and I have not figured out how to change the sleep timer shut off. Annoying when I step away for a few to play a video game or something and have to restart everything. Also bought it for the 2 4k pass through's for apple tv and amazon fire tv and Prime is now an app on Apple TV so not really needed

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great sound.. easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to go with this because we purchased a Samsung television and knew it would be a super easy setup. It definitely was. Just plugged it in with an optical cable and it was done. I pretty much leave it on smart sound and it always sounds great. We have a very open room and with the tv we had previously, you had to have the sound in the 30s-40s (sometimes even higher depending on what’s going on in the house) to hear it. We typically have the sound bar on in the teens and it projects great. Music sounds awesome on it as well. All in all I’m very happy with this purchase. I was told it would be better to lean towards a company that is known for speakers and sound but for what we were needing it for, it more than suits our needs and exceeds our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    5.0 soundbar w great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'll start by saying I bought this open box as satisfactory for a great deal (around 300)plus the geek squad GSP. I ended up returning it the same day I got it because it would change sound profiles and constantly reset the volume to 50 after 5-10 min of operation. I spoke w Samsung and went through their reset and troubleshooting and they couldn't fix or find anything. So I give it to best buy for repair under the plan I bought and geek squad has it for 27 days of shipping and repair only for them to perform a 'factory reset'. I have the bar back now and so far it's working without issue. Why wasn't the display model factory reset when best buy decided to sell it as open box, seems like a major oversight. Not to mention when I went to best buy to have them repair it the geek squad agent did everything he could to get me to return it for my money back instead of repair it. Wasn't pleased with that initial interaction. End of the day I got a great deal on a soundbar that has very clear, detailed audio and a very wide soundstage. I just had to wait a month for it to be repaired.. but for full price or even sale price (500ish) I think there are other better valued soundbars out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Auto shut-off

    Rated 5 out of 5 stars

    Excellent with my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was nice and easy. I tested via bluetooth as soon as I plugged it in, and my Samsung KS8500 recognized it immediately. Right now I have it hooked up via optical, which sounds even better. I plan on using HDMI in the future, and possibly getting a subwoofer to go along with it as well. The only caveat I have is if you pause something for more than five minutes, the sound bar automatically turns off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Auto shut-off, Remote control

    Rated 3 out of 5 stars

    Great sound, shuts off after 5 min

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great features. 2 huge problems. Samsung tv remote doesn’t control anything except you on/ off and volume. Also after 5 min soundbar shuts off and no way to disable this option. Very poor implementation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my HK SB16 because I wanted to clean up appearance and not have a huge subwoofer on the floor. Actually find the sound from the Samsung better balanced, more accurate and the bass is really quite adequate. Plus , having a liner volume control with lit numerical indicators and a remote is a wonderful benefit. it's expensive but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t decide which Samsung Soundbar to get at first. I wasn’t looking to break the bank, just wanted to improve on the speakers that come with the tv. After listening to several options and discussing them with my salesperson, I decided to go with a little more than I thought I would. I’m glad I did. System was easy to set up and I’m not good at doing these kinds of things. The sound is a 100 % improvement over the original tv speakers. Will probably add the wireless subwoofer in the near future to complete the system. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy Setup and Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the store to watching a movie it took less than an hour to enjoy this incredibly great sounding sound bar. The instructions were straight forward and I had it connected to my TV and Blue-ray player with no issues. The addition of the 2 upward facing speakers in the 7-series sound bar do add height to the overall sound and worth the extra cost versus the 5-series sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Middle Class Audience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to shell out $$$$ for Bose or Sonos and you have a Samsung TV, then buy it. Pairs seemlessly with sound plus items. Amazing sound quality without any mud from included subwoofers as there are none. But dont take it from me. Do your own research :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Subwoofer

    Rated 5 out of 5 stars

    Superb sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung HW-MS750. This soundbar has no problem putting out wall-shaking audio at an exceptional level of clarity. And the amount of gut-rumbling bass it pumps out without needing a subwoofer is truly outstanding. The best soundbar to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Subwoofer

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really great. Although it does lack a sub woofer if you can buy the wireless do it and the sound will be even better. I also bought the surround speakers and everything is really clear and loud hajajaha. Worth pairing it with your tv purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit that I was not a fan of spending extra money for a sound bar; however, the sound is crisp and clear. The sound bar is easy to use, just make sure that you keep track of the remote for access.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Subwoofer

    Rated 5 out of 5 stars

    Phenomenal sound.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as Sonos...half the price...works more seamlessly with my Samsung QLED TV. Bought the matching subwoofer and rear channel speakers when I bought the TV.

    I would recommend this to a friend