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Customer Ratings & Reviews

Your price for this item is $209.99

Customer reviews

Rating 4.4 out of 5 stars with 171 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Pros mentioned:
    Assembly, Comfortable

    Rated 3 out of 5 stars

    NOT A HEADREST NOT A RECLINER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assembled this thing in like 10 minutes. This chair is comfortable, padded, and good quality BUT the specs of the chair for both "headrest" and "recliner" are very misleading. There is only a padded backrest so I don't know what they classify as a headrest. There is clearly not enough room to rest your head when sitting properly. Also, a recliner should allow the backrest component to pivot separately from the chair, but this chair only rocks back. So not sure how they classify a recliner either.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Comfortable but sort of stiff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comfortable overall but a little stiff at the same time. I prefer to add a mini pillow with it for my back problems but it’s better than most chairs

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Serra Executive Hannah Chair Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy this chair it is comfortable for extended periods of time and it was relatively easy to put together without assistance (our beagle did supervise me but contributed no meaningful assistance) I purchased the chair on sale, BB got it to my home in a timely manner and as said, after several weeks of use, I find it comfortable to work from I am glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Compact and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office chair is perfect for low desk clearance and limited roll space. Very comfortable to sit. Well made and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Best Chair Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this chair online. It arrived early, it was very simple and easy to assemble. I love the comfort and support. It is the best Office Chair I have ever owned. The fact that I could assemble it by myself was Awesome. Good job Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Better is impossible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from my home office, I usually stay around 10 hours working. I am so happy I acquired this chair, I never more have backache and the chair is great in the summer and in the winter. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serta desk chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to shabby for a desk chair I prefer desk chair over gaming chairs just cause they more comfortable on the booty for those long gaming hours

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Perfect for remote work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my wife to work from home. She loves it, huge upgrade from her previous chair and at a good price. Very comfortable and easy to assemble, Took only 15 minutes. Soft material and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Nice chair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Very comfortable and was an upgrade from my previous chair. Padding has lasted well as I bought this a while ago. Took about 2 years for the piston to start lagging but my husband made an adjustment so it’s doing better.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Price

    Rated 4 out of 5 stars

    Computer chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair for the price, it wasn't to difficult to assemble

    I would recommend this to a friend
  • Cons mentioned:
    Lumbar support

    Rated 4 out of 5 stars

    Rudded Material, Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built chair. The material will most likely last a long time. My only knock on it is the lumbar support is just not enough for me and my needs. I use a small pillow to provide this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    The perfect chair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is PERFECTION. Its got a nice open seat. Its comfortable looks so professional and is perfect for taller people. I am 5'11 and it doesn't hurt my knees or back. Easy to get up from and isn't too low to the ground. I did have to by some different wheels because the ones that came on it didn't roll well on my carpeted office floor, but that is a very minor gripe. I love the how the neutral color pairs well with my office decor.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Comfortable & sturdy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great office chair! I'm 5'10 & 200+lb This chair back height is just right and comfortable & the seat width is roomy and well cushioned. The padded arm rest is a bonus. Overall this office chair is sturdy, comfortable & looks great. I do recommend getting it!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    OFFICE CHAIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOMEWHAT EASY TO PUT TOGETHER, OVER ALL LOVE THE CHAIR

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Comfortable chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a super comfortable chair. My only complaint is that it would be difficult to clean if something should spill, or even with repeated sitting, so I have draped a towel over it to compensate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Fabric

    Rated 5 out of 5 stars

    Great chair for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to set this chair up when it arrived. It's also quite comfortable. The fabric has held up to daily use so far. (It's a suede-like fabric that actually feels pretty cool.) All in all, this is one of my favorite purchases of the year so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Fabric, Price

    Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is comfortable and has a decent fabric that is soft and the cushion sufficient. The casters could be a little better. At the price point you get a great chair especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    So comfy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice comfy chair for the price, my son keeps taking in his room for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Fabric
    Cons mentioned:
    Lumbar support

    Rated 4 out of 5 stars

    Comfortable office chair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice office chair for my wfh set-up....easy to assemble and I get cold easily, so I liked the fabric. I only wish there was a little more cushioning overall. Also I had to add my own lumbar support. A great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Hannah chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable. We enjoy it very much

    I would recommend this to a friend