Customer Ratings & Reviews

This was my first wet vac. It did the job really vaccumed the house always found the smallest things but the bad part was the battery never stayed charged was always low battery when it was on the charger. But maybe I had a defective one but it was worth a shot getting. Definitely did the jon

The shark works great. The mop feature as a plus. The vacuum also works well on pet hair.

So far... I love this thing. I had the Shark ION Robot Vacuum R75 with Wi-Fi. I loved that one, too. It was loud in general but it also ran into things which made it even more loud and then it just ran criss cross and who knows where it went or what it did or didn't cover. This one though... Man! It says laser to detect objects. It runs ever so smoothly. It is not as loud, but it still can be annoying if running in the same room you are in. It can pick up sooooo much more than my previous one. It actually travels along walls and edges of objects. It appears to really go up and down the rooms getting great coverage. I noticed that it does not like to be under my table and chairs. I may place it under there to clean there, and I place the chairs in a way that it would hopefully clean under, but I guess since it was not mapped that way, it always finds its way out. The dust bucket seems to come off waaaay too often. The previous one would clean under my sofas. This one does not. And I hate that. I have not tried the mop. If it is anywhere as good as the vacuum, I will like this. So, I give it a 4 because the dust bin comes off too often and because it does not go under our couches. Try it!

The Shark Robot Vacuum is a great little tool to have with a messy toddler and a busy house. Paired with the app, we can control the Shark to vacuum or mop whenever needed, even if we’re not home. It makes living and getting things dirty a little easier to clean up without worry.

Gets everything I need done. My allergies have definitely gone down ever since I've gotten the robot. I use it about twice a week to vacuum my whole apartment. The mop function is pretty good too but it seems like the robot doesn't know how to move well on carpet with the mop attachment, make sure you place the robot on the floors that need mopping instead of letting it move by itself to the area.

I love this Shark AI Ultra 2-in-1 robot vacuum and mop. It does a great job picking up dirt and keeps my floors looking clean with minimal effort. I like that it vacuums and mops in one go, and the smart navigation works really well around furniture. It’s easy to use and saves me so much time. Definitely worth it!

It's a very good brand, we have been using this vacuum for over a year and it's doing it's job pretty well

Works extremely well, definitely a workhorse for the house. Robot vacuums have come a long way.

This device has helped me a lot because I have stopped sweeping or moping my house. shark takes care of it very well and way beyond I do it because it ensures it runs below my couch, bed, etc where it is challenging to reach and clean everyday..it’s been convenient from the day I have bought it and it helps me keep my house clean all the time. A great product for anyone.

This little robot is the best invention ever. It has made my cleaning weekends less stressful. It helps keeping the house clean. It's sooo satisfying watching it clean. If it breaks and warranty expires I'm definitely getting another one. I love my robot. 100% worth the money spent.

I love this product!! It would vaccum & mop leaving straight lines on the floor so I knew no spot was missed. Only problem was the charge base got green substance on it and stop charging.

The Shark vacuum cleaner has been a generally satisfactory purchase, although there have been a few minor issues. One issue is that the vacuum cleaner sometimes gets stuck on closet rails or other obstacles.

Works great. Saves a ton of time not having to vacuum or mop. Only complaint is the reservoir for the fluid is small and has to be refilled to complete the mop job and my area it is mopping is only about 800 square feet.

I own a shark vacuum already and felt like this would help out with all the new flooring we just installed. It really does a great job. We just wish it could clean it self into a canister like the other one. The container on it needs to be cleaned at least every 2-3 days. We have 4 cats so that's not terrible but more than the other one.

Vacuums and mops well. It is very quiet. The app shows you the map it creates of your home. I like that it does not bump walls at all. The sensors must be top of the line, and they should be for what you are paying.

Quite impressed by the quality. The build is pretty good! I like the functionality and the app. The mop quality on hardwood floor is quite remarkable. The corners are left a little dusty but still does a great job making the floor clean overall. Would recommend that the area be clear of small furniture and other lingering items on the floor. The rug area can be defined on the app, but it hasn't worked great for me. I'm not sure if it detects the rug because of sensors, or just because its demarcated on the app. Haven't taken the risk. I just roll up the rug (8x10) and let it work. If the clean area is mapped by Shark, then it works great. But, if it is used in some other place in the house with the initially stored map, then it misses the places which are not in the map and cannot adapt. Learned from experience. Now, when I have to clean the basement area, I let it map it first and then clean it. I had an issue with it today where it was not mopping as intended. I had to call tech support and they walked me down on how to address the issue via video call. Quite impressed by customer service. They took ample time to fix the issue. Overall, I am quite surprised and impressed with this. When I first bought it, I was sure I would return it. But now after using it for a few months, I would recommend it.

Great vacuum that does its job. Mops and vacuums with ease and very convenient.

Let me tell you bout my best friend!! This lil guy is a back and life saver. When you have 2 kittle crotch goblins running around crumbing up your house and you gotta pick up after them constantly. We love our robot vacuum. It sweeps and mops simutsniously which im glad we found that out! If you are thinking about buying one i highly highly suggest you do.

It's good to clean my home. It's also easy to set up.

It does a nice job keeping up with my pet hair problem everyday. I have 3 shepherds and without out this my house would be a wreck. The mopping feature is nice but I am not sure if it gets my floors as clean if I mopped them but it does in a pinch!