Customer Ratings & Reviews

We like it a lot. Does what it’s supposed to do. We have one on every floor of our house.

This works great and is a very good cleaner, it is very easy to use.

Works great nice and quiet. Do a great job. Very happy customer.

Love it on my wood floors. Have a dog that sheds and have to to run 3days per week has cut way down on the dog hair I have to clean up

Picks up everything fine, comes in handy when out of town you can always vacuum your home

Great, so far. We love it.We use it for late night cleaning.

Awesome additional to the family! Going to get a second for upstairs!

This vacuum is quite loud and gets stuck just as often as other vacuums, despite advertising otherwise. For the price, it’s not worth it—my old vacuum performs just as well and is much quieter

The Shark - Detect Pro Self-Empty Robot Vacuum with NeverStuck Technology has done a very good job at cleaning with a few minor hiccups. Unboxing and set up was pretty easy, I had no problem connecting to my mesh router. It did take a little longer than some other products (not vacuums necessarily) but eventually it connected through the app , registered and started mapping. It took two full runs to map my area. I did make it somewhat difficult with items placed where they were. I also cleared the map and removed obstacles, it mapped in one run just under 35 mins for about 900 sq ft. The mapping process did take two full runs, however I am using this upstairs and there is a lot of furniture and things to navigate. I purposely left some things lying around to see how it would handle them. Once it was mapped and those items were removed, it cleaned all those areas and spots. I also moved some furniture around and on subsequent runs it cleaned those areas once it sensed the items were no longer there. This is probably the quietest robot vacuum I have had to date, even on high power it is pretty quiet. Power settings are managed through the scheduling portion of the app. There are several limitations I find to be somewhat of a deal breaker depending on what you are looking for. You are not able to schedule this to run twice in a day. Although that may be overkill I have needed that to happen occasionally. You also cannot label rooms using free text, there are preloaded room names which you must use. Altering the map and creating "no go" zones is pretty simple, as is naming rooms. The app has all the other normal information and links for ordering supplies, assistance and support. To date, about two weeks of use, my unit has gotten stuck three times. Once was on the edge of a stair, once under a desk with a chair, and once in between the wall and a bed frame leg. I would say all in all it has done a pretty good job of not getting stuck, those were some difficult areas. As far as cleaning goes, even on the eco setting, the unit cleans hard surface and carpet adequately. The side brush does not spin on carpet so I anticipate corners on carpet will be a little messy. The self emptying feature is a great addition and I probably wouldn't get a vacuum without this from now on. All in all this is a solid robot vacuum and I would recommend.

This vacuum does a good job and is very quiet. Easy to set up and easy to empty collection bucket

Love this robot vacuum! It gets all the pet hair and dandruff and samd off the floors and carpets!

So impressed! Even knows when the chihuahua is after it! it definetely beats my previous robot as the company deecided to venture elsewhere.

Love that it goes over the rugs seamlessly and does great with dog hair.

So far I have really loved this as compared to the three roombas I have had. I love the bag less trash collection

This vacuum did an amazing job on my hardwood floors—left them shiny and very clean. However, the app was a big letdown. It mapped my home, but after that, there was no way to track cleaning progress or see what had been cleaned. I used to have a Deebot, which showed real-time updates and post-cleaning reports, and I really missed that functionality. Unfortunately, I ended up returning this vacuum because the app just didn’t meet my needs.

Great investment! Works well and does a very good job! Totally happy with our purchase.

Wife loved it thats all that is important! Merry Christmas presant

Vacuum works fine but the software is buggy. Lost my room assignments and had to recreate. App frequently hangs up on iPhone14 and force quit and restart need

I cant make it move, it starts but it doesn’t move

Overall a great product but I do wish you could have more than one mapped area.