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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the PowerDetect ThermaCharged Robot Vacuum & Mop with Heated Mop Cleaning NeverTouch Pro Base. The cleaning performance is excellent, with users noting that it does a far better job cleaning. Users appreciate the navigation capabilities and how smart it is. The straightforward app setup is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 99 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum ! Would highly recommend! The mopping is not quite as good as the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a dream…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is amazing. It does a good job of keeping my floors, neat and pretty, especially since I have two little dogs that like to shed. This is my fourth Robo-vac of some sort, and by far the best of them all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Too efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article is very good quality is what you really need to keep your home clean and well sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! Does a great job with both vacuuming and mopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good vacuum. Object detection is great. In the last 2 months the only issue we have had is the vacuum robot not being able to return to his docking station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing in our apartment for cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to our home! We have 2 dogs and it has saved us so much time in cleaning. Best part is being able to walk around without socks and know your feet won’t be dirty when you sit on the couch! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought iRobots, but the last one ends up returning the iRobot. I'm trying this brand for the first time and I love it. The vacuum and map all rolled into one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans nicely although the mopping part did get clogged within the first month of use. Easy to clean out and get back to normal though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job both vacuuming and mopping the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great robot vacuum never dies……………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wood and tile floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for keeping my tile floors clean while living with several pets that shed a lot. I got a protection plan with it in case my dogs damage it. So far it cleans very well with monthly dust bin maintenance and weekly mop refill maintenance. You can probably get by longer if you are not having it clean daily.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Cleaning performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good hybrid robot, decent build quality/app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark PowerDetect ThermaCharged robot vacuum and mop felt promising right out of the box, but I did not fully appreciate it until I watched it run through its first full cleaning session. I have about four hundred square feet of mixed flooring that needs attention, and by the time it was finished, the battery was sitting at roughly 55%. That alone gave me a good sense of its efficiency. I could actually see the difference on the hardwood as the mop passed through. For once, a robot mop left the floors looking freshly wiped instead of lightly dampened. The heated wash and dry cycle in the base keeps the pad surprisingly clean between runs, and I never noticed that muddy gray residue that other robots I’ve used can smear around. It has become a set-it-and-forget-it part of my routine, and that is something I have not been able to say about any mop-capable robot I have used before. Daily vacuuming performance has been dependable, too. It picks up crumbs, pet hair, and grit without fumbling around, although you do not get any manual suction control in the app. It uses its own power settings automatically, which is fine most of the time, but still something to note if you prefer more manual tuning. Build quality overall feels solid enough for regular use, but it is not overly stout or premium. It feels like a practical appliance rather than a flagship, but this isn’t terrible so long as the robot actually lasts. The app fits into that same description. It is totally passable and does everything you need for basic room selection, scheduling, and routine cleaning, but nothing about it stands out as a highlight. It works reliably, but it is not the polished or feature-heavy experience you get with some competitors. The one thing I had to adjust to was the size and weight of the base. It is big. Much heavier than I expected, and it demands genuine floor space. Once it is in its spot, it becomes an easy, permanent part of the home, but you definitely do not want to move it around often. The tradeoff is that the heated mop wash and dry system is genuinely useful, and the robot’s overall performance makes the footprint easier to justify. Watching it work its way through the living room while I get other tasks done has made it a dependable part of my weekly rhythm. Overall, this specific Shark does exactly what I hoped a hybrid robot would do. It vacuums well, it mops better than anything else I have tried, and it simplifies the routine in a way that feels meaningful. If you can handle the oversized base and do not need a feature-packed app or super rugged build, this is a reliable vacuum and mop combo that actually delivers on everyday cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Picks up cat hair (we have three) and syncs with Bluetooth with no issues! So happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dirt & Messes Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark has always offered a great choice in vacuums and cleaning tools. I have been highly impressed with their Vacuum & Mop robot, does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had irobots and this is my first shark. It bloes irobot out of water. It does not get stuck. It drys the mop effectively, hence does not smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharknado II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 2 weeks now. I vacuum and mop 4 days a week. I haven't had any issues with the Shark so far. It's nice not having to change the dustpan out for the mop head like the older Shark machines. I'm glad I bought this. I would do it again. Very nice sale right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've made! You will never be disappointed. It works great! The rooms smells clean the next day! I even bought 2 one for downstairs and another one for upstairs! I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as solid tool with interesting adjustable suction even though gets sometimes noisy when running stronger suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop/vacuum works so well. Just think they should bring the price down on it but other than that I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine it does it’s work vaccuum very nice the machine reminds you on the phone to change the pads

    I would recommend this to a friend
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