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Customer reviews

Rating 4.5 out of 5 stars with 143 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the PowerDetect ThermaCharged Robot Vacuum & Mop with Heated Mop Cleaning NeverTouch Pro Base. The cleaning performance is excellent, with users noting that it does a far better job cleaning. Users appreciate the navigation capabilities and how smart it is. The straightforward app setup is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 143 reviews
  • Rated 5 out of 5 stars

    Shark PowerDetect Themacharged Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing since sliced bread! We have had several Shark robot vacuums and this is by far the most superior one. It works amazingly well! With 3 Great Danes it keeps my floors spotless! I would highly recommend to anyone. My favorite part is when Bruce 3.0 picks up his behind to do the rugs after mopping the floors. Super sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks! Got it for my wife for Christmas and it was one of the best things I got her in a long time. Easy to set up. Easy to use. Most importantly it is very effective and quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Its good but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a roomba vac/mop. This does a far better job cleaning and the app is much better, but due to us having a sunken living room it is constantly trying to duke of hazard itself down a 1 foot drop. Something the roomba never did. Other than that it is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robotic mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum and mop helper. Keep my gloss white floor super clean. The schedule and separate areas provide an easy, consistent, and worry-free assistant. I am purchasing a second one for the second floor. I recommend this item 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great help and the best investment or purchase we have made! I just had surgery and it has saved me so much, and we have a little dog and it keeps my home clean and smelling great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Buy ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ever! I’m so happy that I bought this. Every house needs this. No need to mop or vacuum ever again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this vacuum. My husband works for an airline so he’s often out of town and I work full time and go to law school in the evenings. Point is we are never home! This vacuum has been a huge help with keeping up with the house and making sure our floors and carpets stay clean. I would recommend to any and everyone. It is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Robot Vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Roomba with this. Does a great job of vaccuming and mopping. Works very well picking up pet hair. Also does great cleaning different surfaces, like hardwood and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE! Went from a Roomba and this is a complete game changer! It does EVERYTHING. Doesn’t get stuck, mops and vacuums what it’s supposed to. The map is perfect. Love that you set it up and don’t have to do anything! Doesn’t get stuck or pick up random things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it mapping is easy and the best. I highly recommend it for you and anyone who is interested in this product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaning tool is fantastic on our hardwood floors, especially because I have kids and a dog. With a lengthy schedule and keeping your home cleaner, it’s worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    great robot vaccum and mop that saves time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it doesnt need a disposable bag that you have to buy every month. just clean out the bins and it works

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mop & vac combo. So far it seems to be doing an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for busy days.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Shark PowerDetect Thermacharged robot vacuum and mop for a bit now, and it’s made keeping the floors clean easier. It picks up dirt fairly well. I like that it empties and cleans itself because I don’t have to mess with it much. The price is high, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Robot vacuum and I could not be happier. I run it at night when everyone is asleep and the floors are spotless in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best vacuum and mop

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The shark is excellent robotic vacuum and mopping. Floor are cleaned very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter, for the new house she's renting she's going to be a new mom and we need the time that we are an absolutely love it they have so much time and energy while also keeping dog hair down definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum and Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our household. It does a great job at both functions!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Too efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article is very good quality is what you really need to keep your home clean and well sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum ! Would highly recommend! The mopping is not quite as good as the vacuum.

    I would recommend this to a friend