Customer Ratings & Reviews

Excelent. You must have it! Nice product. I use it every day. Keep your house clean and smell very good

Great product doesn't hit into the walls too much and does a great job cleaning

What a great purchase! This vacuum has great suction! It is not as loud as you would expect. It empties itself and refills the mopping water.

Actually makes my life easier. I love this product. I would definitely buy again. It’s easy charge thank you Best Buy. I really highly recommend it.

I am very impressed with the ease of connecting and programming this unit. And it does a great job both vacuuming and mopping.

Overall it is ok. The suction can be improved. The only problem we have is the robot leaving the mark on the floor sometimes. I have to clean up after it when this happens. May be a malfunction unit but will see if it gets worse in the future or not.

Super easy to use and mapped out home layout perfectly! Scheduling in the app is a little off. Sometimes I just want to schedule it a single day not every day at that time. But great vacuum and mops very well

I purchased this for my mom. She absolutely loves it. She has a irobot and a bobsweep. She said they don't even come close to this shark model. Amazing cleaning. She loves that it leaves straight lines in her carpet. Her words this thing is amazing.

Amazing vacuum and mopper. Best version of the shark robot vacuum that I've owned. They just keep getting better and better

I love our Shark Robot. It does a great job, and is easy to schedule. I wish that the Vacuum and Mop would vacuum the entire floor and then mop the entire floor. It seems like that setting only vacuums the carpet/rug and then mops the hard floors. We dont have any carpets/rugs so I would be wanting everything vacuumed and then mopped.

I bought this vac/mop on a great deal. Had this vacuum for a little over a month, people say it's too loud... It's a vacuum. So far I have no complaints about it. When it says roller it stuck, it's usually something easy. I love it

Does a good job on vacuum and decent job on mopping. Cleans most of the stuff, but need to clean manually if stains are too tough. Overall great to clean minor dust and vaccum on carpet.

Bought this for my son and his wife for their new home and they love it easy to use easy to clean

Junk. It worked good for about a month, then kept giving me errors, couldn't dock, leaked water (once to the point where I had a puddle in my basement...the dock is on the main floor). The app is slow to respond and wouldn't let me register my vacuum. I have tried restarting the vacuum, reinstalled the app, and have regularly cleaned the filters and sensors. Will definitely be filing a warranty claim.

Great product device to have when you have a 2 story home will help out when you work to much.

The set up was easy to do and getting it started was easy. Though within the first month, the machine tells me I have to clean the dirt detect sensor and there is no where to tell me how to do that. So trouble shooting that has been a pain. But overall the machine vacuums and mops well.

Vacuum has been great!! It has stuck to the schedule we programmed and taken a big load off of us as far as floor cleaning. The cat doesnt like it, but the wife does!!

I am a med student, constantly away from home or busy studying. Its very hard for me to keep up with my own place so this robot was a life saver, it took two things off my otherwise overflowing plate.

Amazing as a vacuum, not so much as a mop. I live in the desert, have an outdoor lifestyle, and a long hair dog breed and this thing did great as a vacuum. As a mop, not my favorite. My whole house is wood floors so it got dirty before it ever finished mopping and would start to just leave streaks instead. The mop function was more of a hassle than anything. The self filling was cool but if I ever forgot to change the pad after cleaning up the streaks it would leave then my whole house would get covered in streaks. It definitely is useful, but I think my location and lifestyle was a real stress test on it. Only other downside was all situational but it was the perfect height to get itself stuck under the door of the dishwasher often times leaving an uncleaned house. It’s great for basic maintenance but not to trust as your sole cleaning device. I replaced it with a Dyson v15 and a regular mop and feel I see better results

Amazing Robot Vacuum! I bought the Shark Robot, and it has exceeded my expectations. The suction power is excellent, leaving floors spotless. It’s easy to use, has great battery life, and adapts well to different surfaces. Plus, the quality-price ratio is unbeatable. Highly recommended!