Customer Ratings & Reviews

Technician mounted floodlight and camera. He did a great job very informative . The technician went about and beyond by coming back later that day rechecking that all devices were working.

Excellent item. Easy to hook up. Nice styling excellent. Night vision. Very wide angle. Very clear pictures recommended to friends.

Aaron and Christian, at the automotive section at the Oceanside, CA. They are true professionals installed the Second Viper Alarm System in my Daughter -in-law Suv. Job was flawless no problems at all. Very Happy with results will continue using Best Buy. Thanks again too Aaron and Christian.

No problems so far................................

The tech guy name is David, he came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional!

The agents were friendly and courteous! Quickly installing both floodlights but taking the time to make sure they were done correctly. They made sure that I didn’t have any lingering questions and cleaned up after themselves taking away all the packaging for me! Super great experience and very nice people!

Had flood light camera installed on my deck. Love it! Installer was pleasant and was quick.

they agents mounted them in no time flat. they took there time to explain, go over how they work, answered all questions

The tech agent was very prompt and efficient. He installed a Ring Wired Floodlight Camera in a half hour and also helped in securing our Ring App. Very pleased with Best Buy Tech Support & would highly recommend them.

Outstanding installation, very knowledgeable and respectful if my property. Ensured My Eufy floodlight camera was properly installed. He was aware My wi-fi setting had to be set for 2.4

The tech that came was great - on time, friendly, got down to business, installation was done right the first time. Can’t ask for more.

The agent mounted the new light and camera on the roof and it works perfectly with our system

The agents mounted my flatscreen tv, connected ring cameras and floors lights and ring doorbell. Phenomenal work.

My Ring spotlight camera device was installed efficiently and in a short amount of time. The Geek Squad technician asked if we wanted him to wear a mask, which was appreciated. He also verified that the device worked and helped to connect the device to the app.

This installation was done in an expert manner with great knowledge and care and relieved me of trying to figure out how to do it and has worked extremely well ever since it was install so I would recommend this service to anyone without any reservations

Installed new exterior flood light Ring to replace failed 5yr old Ring also from Best Buy. Original was installed for $10 now installation was $179. Installers did a good but installation cost was higher than anticipated.

The Geek Squad installed our floodlight in no time. It works great and I'm so grateful I didn't have to install it myself. :)

The tech that came to my house wad awesome. He clearly and calmly explained things in easy to understand terms. Highly recommend!

This was a pain to setup! Nobody at the store seemed to know how to setup the right appointment type. Because Best Buy supposedly uses a private electrician and this is sub contracted out there were several people unfamiliar with how to properly set the appointment up. It took 3 trips to best buy and 2 calls to tech support to finally get the right appointment set up. When the people came installation was fast and easy but all the stars are knocked bc of the hassle of the appointment set up. I would give 5 stars if they can do better at communication and training... Also this is double the price because they supposedly use an electrician but when I talked to the guy who came he still worked for best buy and said they don't do electrical work at all... Seems like kind of a rip off to charge more...

There were two technicians. Both were friendly and efficient. Paid attention to detail and safety. After installing the outdoor floodlight security camera, explained the operation.