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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 135 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 55" Class BRAVIA XR8B OLED 4K HDR Google TV highly for its exceptional picture quality. Reviewers specifically praise the OLED quality, noting that it contributes to a great viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
  • Rated 5 out of 5 stars

    Great OLED for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image on this television. The color is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Thomas!

      We are absolutely thrilled to hear that you are impressed with the image quality of your K-55XR8B television!

      It is incredibly rewarding to know that you find the picture great and that the color is perfect. We put significant effort into ensuring our BRAVIA XR displays deliver accurate, vibrant, and stunning color performance.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great TV + Got the Price Match!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV, and I also got the price match on it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaiK!
      Thanks so much for taking the time to share your review of the K-55XR8B. We are immensely pleased to hear how much you're loving it.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup. The remote works well without a lot of complexity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Articulation,

      We feel privileged to know that you appreciate the great picture quality, easy setup, and the straightforward, well-functioning remote. Our goal is to make the entire experience, from setup to daily use, as simple and stunning as possible. Thank you for taking the time to share your 5-star feedback and for choosing Sony!

      Best regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Good assistance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Madison at the Boulder Colorado Best Buy did a great job helping us purchase our new TV. She took the time to explain options and weigh the pros and cons of a service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fantastic. They were efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and terrific sound. Sony is a very well long lasting television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacy,

      We're so glad to hear that your Sony BRAVIA TV is delivering terrific sound and outstanding quality! Thank you for sharing your 5-star rating—it's wonderful to know you've experienced such lasting reliability from your television. The K55XR8B’s vibrant audio and durable build are created to bring the best of Sony right into your home.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR8B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous tv, clarity and processing sports! Easy to use and very user friendly remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesC,

      Thanks for sharing your thoughts on the new BRAVIA XR80B TV! It's fantastic to hear that you're so impressed with the picture clarity, especially when watching sports.

      We're also glad to hear that you find the TV and remote so user-friendly. Our goal is to make the experience of using a premium TV as intuitive and seamless as possible, so it's great to know we've hit the mark for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. sony-global

  • Rated 5 out of 5 stars

    Sony 55 Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook the TV up the next day and it was night and day from the old Sony I had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi blackmagic,

      It's wonderful to hear that you're so impressed with the picture quality of your new BRAVIA XR8B OLED TV! We're thrilled that the difference was "night and day" for you, and we appreciate you staying with Sony for your home entertainment needs. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from buying to delivering, and set up was just great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, WillianN!

      We are so pleased to hear that your entire experience—from buying to delivery and setup—was "just great" for your new K55XR8B television. We designed this TV to provide a premium and user-friendly experience, and it's truly rewarding to know we've succeeded from start to finish.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sonny Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality Sony tv ! excellent customer service!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArturoN,

      Thanks so much for the feedback!

      We're thrilled to hear you're loving your high-quality BRAVIA XR80 TV! And It's great to know you had an excellent experience with the customer service team.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv play games amazing, watch movies amazing brigth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aaron,

      Excellent! We're thrilled that your new 55" BRAVIA XR8B OLED is delivering an amazing and bright viewing experience for both movies and gaming.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as Good as I hoped. Slow to come on. seems to not be updating or something

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkipS,

      Thank you for your feedback. We’re sorry to hear that you are experiencing some performance and update issues with your BRAVIA XR8B.

      To help resolve this, please power cycle the TV by unplugging it from the wall outlet for 2 minutes to reboot the system. Ensure the TV is properly connected to your network; if using Wi-Fi, we recommend keeping the TV within 25 feet of your router. You can also check for any available updates by navigating to Settings > System > About > System Software Update.

      If these steps do not resolve the issue, we highly encourage you to contact our technical support team for further assistance:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 2 out of 5 stars

    Good if it didn’t shut off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing especially paired with ps5. The reason I am only giving it 2 stars is because mine shut off 4 times within owning it for a week! It got stuck in power cycles and I had to constantly unplug it from the wall so I returned it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Rickygreen33.

      We are very sorry to hear that your experience with the K-55XR8B was cut short by these power cycling issues. While we are glad you were able to see the "amazing" picture quality when paired with your PS5, we sincerely apologize for the frustration and inconvenience caused by the TV shutting off repeatedly.

      Having to constantly unplug a brand-new television is certainly not the seamless, premium experience we aim to provide. While we respect your decision to return the unit, we would have loved the opportunity to troubleshoot this with you, as software updates or a factory reset often resolve these types of startup behaviors.

      Your feedback is valuable to us as we continue to improve the reliability of our products. Thank you for giving Sony a try for your gaming setup.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they forgot to include the tv power cord i only realized after the tv was mounted so i called and asked if i can come pick it up and they said id have to return the entire tv. i told them that wouldn’t work for me id rather buy a new power cord. they then said they would call me back and maybe give me a gift card for the price of the cord and never called back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than current bravia 5 mini led for just a little more. spend the extra and get this oled

    I would recommend this to a friend
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