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Sony - 55" Class - LED - X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 883 reviews

97%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Excellent TV despite several QC issues.

    Posted
    jtr40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you are sensitive to dead pixels and debris underneath the screen, this TV will drive you nuts. My purchase experience was horrible and I'm happy to finally have a perfect TV. I am commenting on the 55 inch X900F. Luckily a Sony rep happened to be at the Best Buy I visited, after already returning two of these TVs. My first TV was totally unacceptable. There were several eye lash sized dust specks under the screen and a couple of dead sub-pixels. The 2nd TV had several dust specks underneath the screen and a dead pixel. I took photos to document the issues, they are hard to see but I wanted to attach them regardless. While at the store the Sony rep and one of the store managers were both very, very cool. They agreed that these defects were unacceptable and were concerned about defective batches being sent. We opened additional TVs until we got a pixel perfect one. We opened three and the first one had a bright white stuck pixel, and dust specks. The 2nd one had a dead pixel and a dust speck. The 3rd TV was absolutely perfect and a keeper. I give a lot of credit to the local Best Buy staff and to the Sony rep who was present. They all went above and beyond to make sure I got a perfect screen, which they did not have to do. After all of that, I got it home and installed and calibrated to my liking. Wow. There was a recent software update that enables the TV to support Dolby Vision. Watching 4K HDR content that utilizes DV is unbelievable. HDR content is beautiful and really pops. Motion processing is fantastic and this is why I stick with Sony TVs over other brands. This TV also is not edge lit, it uses full array local dimming, although not as good as the top of the line Z series, it is pretty great. Much better than any edge lit TV I've used. Screen uniformity is pretty much perfect on mine. I do not have any "dirty screen effect" when there is fast panning / watching hockey or other sports. Android TV interface is great and very convenient. I have an Android phone and it syncs with the TV during initial set up, and it is a breeze. I highly recommend this TV if you are able to find one without pixel defects.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Tv but one big flaw!

    Posted
    TyPrytor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was undecided on which tv to buy between the Sony 900f, the Samsung q8fn and the LG B8 OLED. I decided on the Sony for price as it was 600 dollars cheaper but also for the Motion and no burn in risk. At first I was highly disappointed. No matter what settings I tried it looked horrible until the used ratings.com’s settings and turned on enhanced input in the settings menu. Now after some fine tuning it is an amazing picture! Motion is amazing. Movies, Sports, and Netflix through my Xbox one s looks amazing, but gaming is hit or miss as the hdr can sometimes mess with the image and makes it too dark. (Im sure it’s a setting I have not figured out yet). As for the main flaw, the BLOOMING!!! This tv can have an awful blooming effect I’ve only really noticed it on scenes where it’s a black background and white lettering you get about a bad 6 inch white halo around the text. Now on my unit the blooming isn’t terrible around subtitles on dark screens as usually the background colors hide this defect, but it is there, usually on screens where it doesn’t matter like the picture I attached. I added bias lighting and it has helped but it’s still present. As for the colors it’s not as rich as the q8fn or an OLED, but this tv is no slouch. It still does color really well and blacks are great on this tv too. For the price this tv has a lot of features and does an incredible job with sports and movies. If you don’t mind the blooming it’s worth every penny and packs a serious punch. If it didn’t have the blooming issue it would be a 5 star tv

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow. Could not be happier! Awesome TV.

    Posted
    SgtDeadbolt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I spent almost 2 years reasearching televisions. OLED and LED. Features versus quality versus price. I had the X900F on my list from day one but it was on the high end of my budget. I considered TCL, Samsung, Sony, and LG. I eventually stayed from TCL because of the white banding issues and the fact it is only 60Hz. I hope their 2019 steps up to 120Hz. I eventually bought the Samsung UN55NU8000FXZA. I was very excited to get the TV home and finally enjoy my purchase. But I have to say that disappointment set in pretty quickly. Anything with a dark scene or setting was so disappointing. The Samsung is an edge-lit TV and is a huge factor in picture performance. I contacted Samsung and tried every setting possible. They even sent a technician to my house. The technician was great and honest and said there was nothing wrong with the TV but that was the picture. He said he heard many complaints from people who have the TVs in a dark setting. For the price, I found this unacceptable and returned the TV. Samsung service was great. I jumped on the Sony X900F at 55 inches and all I can say is WOW!!!!! What a difference. The picture on the Sony is simply brilliant. If the picture on the Sony is a 9 out of 10, the Samsung is a 5. For me, picture was the most important factor. I am not a huge Android fan but don’t care because I use a Firestick 4K. After watching some NFL playoff games and NHL games, I was 100% completely sold. It is almost like being at the game. I have barely played with the settings and the picture is amazing. Amazing contrast, colors, and brightness. So is this Sony worth the extra few hundred dollars over the Samsung! For me a clear YES! Is the remote the move advanced in the world? No. But it is not a deal breaker for me. The Sony is a bit deeper and heavier than the Samsung, but again, I do not care. I wall mounted mine and live it. In summary, I love the X900F and have zero regrets. I would make the purchase again and again. PS - My Best Buy purchase was a great experience. I bought the TV on my phone and it was ready in minutes to pick up. No pressure from any salesperson. Just great information. Also, Best Buy takes PayPal which is awesome and made a huge difference for me. Overall an A+ experience for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great 4K TV; makes regular HD content look better

    Posted
    Sharma76
    • My Best Buy® Elite MemberElite Member

    I purchased this tv about a couple weeks ago from my local bestbuy store. Initial setup was easy and intuitive; everything from unboxing to full setup took under an hour. My previous tv was a regular HDTV from Sony which has been serving the household really well since 2005. That tv still looks great even by today's standards. However when I turned on my shiny new X900F tv, I immediately noticed a huge difference in the same HD programming on both tv's. The images on the new tv popped in scenes with lots of colors - especially in Pixar-type animated movies - and there was so much more detail in dark scenes. On the other hand, the skin tones seemed natural which is one of the ways I judge picture quality. Comparing to my older Sony, one of the best features of X900F is that it automatically switches inputs when I turn on Sony blu-ray player and reverts back to the last channel when blu-ray player is turned off. Though it doesn't happen when AppleTV is turned on/off which would have been nice. I have the tv set up in a brightly lit room with lots of natural sunlight in the daytime so I changed color settings based on articles I found online. It improved daytime viewing experience but I found it to be way too bright at night. So I reverted all color settings to default which turned out to be a nice balance between day and night time viewing. I don't recommend changing color settings if ambient lights around your tv will vary at different times. The tv isn't without flaws though. Here are some issues based on my experience: - Viewing angles are definitely limited. If you look from too much of an angle, you can see colors losing the pop with a blackish haze. - There is a feature called SonySync that allows you to control other Sony components. It works well with my Sony blu-ray player however the tv remote doesn't have all functions found on blu-ray remote so I can't completely tuck away that remote. - As another reviewer noted, IR Blaster function doesn't let you do much other than switch channels on cable box. I tried 2 different cable boxes from Verizon Fios and Optimum. During setup, TV remote pulled up channel guide and cable box menu just fine but soon as setup was complete, channel guide and menu didn't work using TV remote. Personally I found this feature a bit of a joke and once again, I can't put away my cable remote either. Having said that, I am very happy with my new 4K TV and would recommend it to anyone looking for a regular LED 4K tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid TV, Much Better than the Samsung Q6F

    Posted
    KaLiBLeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased a 55" Samsung Q6F back in July after my Samsung Plasma TV died, and had multiple issues with that TV. Got this Sony as a replacement after two months of trying to get the Q6F repaired. The picture quality on this TV is much better than the Q6F. I'm not sure if that's due to the differences in the dimming arrays, but I've really enjoyed the quality and the black levels are solid. Android TV is a little sluggish at times, and getting into the actual TV settings shouldn't take so many button presses...but once you get used to the system, having access to the Play Store and all the apps is great. I also suggest looking up some tips/tricks guides for Android TV; getting rid of most of the "suggested content" has made the menus considerably cleaner. I primarily use this TV with a PS4 Pro. The HDR handoffs are much cleaner than the Q6F. The Q6F had a ton of problems with "game mode" turning on and off at random. The only way you can tell the Sony is switching between game mode and/or HDR is the screen will go black for a second or two. Spider-Man and Destiny 2 look great on this TV. The remote isn't as nice/simple as the Q6F, but using HDMI ARC with a Sony soundbar means I only need to use the TV remote for everything, which is a plus. Overall, I'm very happy with this TV. I've never had issues with Sony products, and this TV has made me interested in their future OLED TV products.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi KaLiBLeek, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron Sony_US

  • Rating: 5 out of 5 stars

    Worth The Money!

    Posted
    EricLane
    • My Best Buy® MemberMember

    TL;DR: Awesome TV. Tried TCL but had problems. This looks great, sounds great, menus and menu features are awesome. Gaming seems a bit dark but I am still tweaking settings and I think it is the gaming issue, not the TV's. Buy this and don't look back! Full review: I started by trying a 55" TCL 5-series TV which looked good for the price EXCEPT for the terrible backlight bleed. I looked at reviews of people trading them in and receiving WORSE TVs. I checked the next model, 6-series which was known for vertical banding. That is when I took a step back and reevaluated my situation. It is tax return season so I spent the extra cash ($1200) and bought this 55" Sony Bravia X900F. After spending so much time looking at the one star reviews for TCL and Sony, I was very nervous when I turned this on (I had to get truck-owning friend to volunteer 4 hours to bring me to Best Buy and back). What if I have to REPACKAGE and return ANOTHER TV?!? My concerns were laid to rest immediately. Perfect black uniformity. Smooth, sharp, beautiful picture. Good sound. I was worried about going from Roku to Android TV (Since I use Youtube TV for live TV and wasn't sure how well it would be supported). I read negative reviews of the menus and OS but I found it lags once in a while but no worse than other TVs and it has a LOT of features. In fact, My daughter was upset when she saw my 9 year old VIZIO was replaced (which I bought just before she was born). That glowing Vizio emblem was a part of her living room for her entire life. She wanted that TV back. Then I showed her the apps and Youtube Kids and she fell in love with this TV! My ONLY reservation at this point is when gaming. The brights are bright and the darks are dark but the darks seem TOO dark. I turned brightness to MAX and it is better but everything seems a little TOO dark... I read this is an issue with the actual games and their HDR functionality. Either way, I am going to look up some recommended calibrations and see what I can do but either way, the TV looks SO good and I am tickled with it. I expect it to last a while but remember folks, Maine, as well as 9 other states, have State Implied Warranties. In Maine, it states that the TV must work for four years or must be replaced by the retailer or if they refuse, the manufacturer. If you don't get cooperation (because a lot of them don't know about these laws) you can contact your State AG office and they will send a letter on your behalf. I don't recommend buying the extended warranty in Maine but to each their own.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Off the Charts

    Posted
    ScubaPro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this Sony X900F to replace an older, line topping Sony XBR set from 2009. I suppose I could write a really "techy" detailed review to add to the others here, but instead will simply summarize by saying that the new X900F is truly amazing, with vivid sharp colors and a clarity that makes even low grade non HD content come to life. (Ultra HD content on this set on is another level altogether) I probably took about 20 trips to Best Buy to compare each of the sets, and researched all of the different levels and brands. I feel really great that after all of the planning and research that went into this that I made the right choice. Though I probably also said this back in 2009, it's hard to imagine consumer level TVs getting too much better than this, and the small differences in set performance from this to the considerably more expensive OLED versions don't (as of now) justify the step up in my opinion. Unlike otherwise similar purchases, this is one that actually looked better in my home than in the store. I did read some of the negative X900F reviews as you probably have, so also purchased the protection plan and had the GEEK squad deliver and set it up just to be on the safe side. I have, so far, experienced none of the glitches some say they have and am completely blown away by the performance of this set in every way. I almost wish I could say something negative as a constructive criticism, but this set, to me, is virtually impossible to fault. If you're in the market for a new 4KTV, I don't see how anyone wouldn't love the X900F. Go for it! You'll love this set!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing TV

    Posted
    AquaTom
    • My Best Buy® MemberMember

    I wound up getting this TV almost by accident. I was planning on a 65" TCL 6 originally, but was waiting for them to come back to stock and waiting on more reviews for the TV because it seems a large number of buyers were getting broken screens/DSE or vertical banding. I suspect TCL is trying to address these issues and that's why they've been out of stock for so long. I had an on the spot ride for a tax free purchase of a TV and went to Best Buy with a friend. Not only did they not have the TCL in stock they had no demo units on display. I had to find an alternative and the x900e was gone so I decided to spend a little more on the x900f 55". The picture on this TV is flawless, I can't find any kind of defect on the display and the experience of watching it is immersive. I installed the Dolby Vision update via USB (suggest you do this to avoid having to accept the EULA and allow sony to sell your data) and Netflix works in that mode now. The android interface is not sluggish on this one since the TV includes a faster processor than the x900e. That said, I wish Sony would just switch to Roku, Android pales in comparison. No regrets about getting a smaller set and skipping the TCL 6. I've owned Sonys in the past and my parents had Sony in the 80s and all of the sets outlived their use. You can't go wrong with this TV. If you are also on the fence with TCL 6, even at twice the price I think this one is worth the quality upgrade.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent HDR TV

    Posted
    JDCHDTV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Sony X900F is a decent HDR tv for the price. I have had LG OLED B6 and B7, and I'd say this Sony is pretty much on par with those. Light blooming issues (only 48 dimming zones), but they don't bother me that much-- mostly noticeable on credits on a black screen and white logos. Also, for having supposedly the best processor out there, standard cable can be inconsistent at best for quality. Sometimes shows look almost HDR on cable, but usually I see a lot of blurry lines and artifacts in shows. I'm pretty sure the upscaling of older shows is directly done by the processor. Overrated, but still pretty good "Xtreme" processing. This tv can somewhat do the dreaded "Soap Opera Effect" (I actually like the SOE), but it's not as pronounced as many 1080 or above pictures I've seen (but FAR more noticeable than on the LG OLEDs I had, for a comparison). All in all, about what I'd expect these days for $1299 (when I paid). As always with ANY brand tv these days, buy the extended warranty! 2 year plan is all you need. 5 is wasteful (you can just buy another 2 year warranty BEFORE the first 2 year expires if you feel like you need to), but you SADLY can't just buy a $1400 (after tax) or more tv today and be sure it's going to work and you not throw your money away. Unfortunately, I just factor warranty cost into the price of any tv or big ticket item. It's come in to play for me the last 4 tvs I've owned. Decent HDR tv for its price. If I could have afforded another $1,000 when I bought this I probably would have gone a different direction.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not worth the price

    Posted
    Howie

    i purchased this tv on 5/28 and exchanged it on 5/29 for another one and then returned it for good on 5/31 the tv doesn't stand up to what they say it does i watched the rose bowl which i had recorded on my dvr to see how it handled sports since i am an avid sports watcher during football season and the tv is terrible with motion and judder i adjusted every setting with sony on the phone on both tvs i thought the first one was defective but the second one proved it was poor design only when a football is thrown during a pass it disappears and then reappears its completely translucent because the tv processors can't keep up with motion and when i player is doing a run it appears as if they are skipping like a scratched dvd because it judders very badly i have no ordered a lg b7a oled and it will be delivered next week so we will see if its any better but as for the x900f it certainly is not worth the money and you should definitely look else where brand and model wise if you plan on watching any kind of fast motion sports such as hockey, golf,baseball,basetball,football, or soccer this tv will disappoint you the sound was great from the factory speakers and the colors were vivid but there was a lot of blurring on the images even on hd channels around peoples head like led was 10 years ago I'm highly disappointed in sony i wouldn't give you anymore than $500 for the kind of image quality and motion processing this tv has because there are tvs at the $500 price point that I've seen that do it better sadly but we will see how the oled handles it when i get it but do you self a favor and don't get this tv.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture; remote lacking

    Posted
    WayneMcK
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you’re trying to decide between an OLED and this television, definitely go for this. The black levels are almost as good for less than half the price. In fact, OLED television have two major drawbacks—they are more prone to image burn-in, and they are highly reflective, so you will lights in your room reflecting in your television. This television has full array backlight—not really sure I can tell that big of a difference from my other television that has side backlighting, but I can’t complaint about any aspect of the picture. Colors are bright and vivid and the detail is sharp. My biggest complaint with this television is the remote. Sony makes the most unattractive removes in the industry, and this one is no exception. Samsung and LG are including high tech remotes with their television. Sony’s remote looks like a remote from 20 years ago. A rectangle with buttons. The other issue is the sound. If you don’t plan to hook this up to a sound bar or sound system, then try it out in the store. The sound from the television is mediocre. I have a sound bar so not an issue with me. Overall, I think this is a great value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Fafow72
    • My Best Buy® Elite MemberElite Member

    I purchased this TV and set it up a week ago. It replaced a 5-year old LG HD (non-4K) that still looked really good. When I first turned this on I was very disappointed with the quality of the clarity and color of the picture. Over the next few days it dramatically improved and now looks great. I did not use the IR Blaster, so can't comment on that. The picture looks much better when looking at it straight on. From a 150 or 160 degree angle the colors are very washed out. Setup was a breeze, but it took me a few minutes to find out how to adjust the picture. Rting.com had only a couple things to adjust, and I turned on the feature to change the brightness based on the light in the room. Without that on, the picture was too bright at night, even though it was great during the day in a well-lit room. No lag or jitters on fast action, color is rich, blacks are deep, good detail in black. I just wish they were still making tvs with 3D capability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly Recommend

    Posted
    Boywonder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I actually had Geek Squad deliver & install 55 inch 900F Sony. I did this for one simple reason. If anything was wrong with the TV, they would have to bring out another, instead of me having to make a return. The setup was extremely easy. I do not think it would be difficult for anyone other than a extreme novice. The picture is unbelievable. I also have a Sony 800E 65 inch. However this TV is so far superior. And trust me, the 800 is no slouch. If you are on the fence because of the price or considering an inferior brand, I would highly recommend that you reconsider. This is the best. The sound is sufficient, and very clear. I do have a Yamaha SoundBar, but only use it for Movies. So Built In Speakers are fine. I have chosen Vivid Picture Display. I always do. The Bright/Contrast/Color is outstanding. This replaced a 9 year old LCD Samsung that's still working. Therefore I think the additional price is well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Long review, excellent TV.

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Upgrading from Samsung KS8000. Was really debating between the x900f, the LG SK9000 and the Samsung Q8fn. Wanted to somewhat future proof my purchase so decided to go with the Sony or LG due to wider HDR support. After reading reviews for days among multiple sites, I purchased the X900f. Setup was a breeze, longest part was downloading the available updates. The TV automatically found my Samsung MS 650 soundbar through the ARC HDMI port and switched audio to it. A lot of complaints about Dolby Vision only supported through built in apps, however, my Xbox One S lists TV as Dolby capable through HDMI. I can only assume people have their setup wrong. I'm pleasantly surprised with TV. I've noticed a vast improvement in almost all areas over my old ks8000. The only drawback is that it's a dimmer TV so I keep it set to vivid and that's good to me. I use a Roku box for streaming, not the Android TV system, as it is not great and the remote for the TV is very busy. I'll update this post after a longer time with TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic 4K led tv

    Posted
    Harambe
    • My Best Buy® MemberMember

    Picture out of the box is great. If followed calibration from rtings.com or other users the picture is phenomenal. The sound is surprisingly clear and crisp and it does get loud without vibrating the tv. I’m really impressed with the sound on this unit. If you purchased the tv remember to go into settings to select the enhanced 4K option or else you may be stuck with 1080p or lower quality resolution. People with bad reviews probably got a bad unit or have no idea on how to work the settings on the tv. This is a great tv and well worth the price. Colors are great, backlight led is great, local dimming is great, hdr is great, and the motion is unbelievably smooth (no soap opera effect). Would recommend. Oh and input lag is 24 ms for 4K and 40ms for 1080p but I can’t tell a difference and my switch and Xbox look and act great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best 4K LED TV

    Posted
    honestguyreviews
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched all 55 inch TVs available in the Market. Of course it’s doesnt match the black of OLEDs but local dimming does a fantastic job. The physical design of the TV is cool and setup was easy. I am not sure how android tv got its bad name but it is smooth on the X1 Extreme processor. The new update supports Dolby vision which is a plus. The inbuilt speakers are not that bad but you might consider a soundbar. I also considered Samsung QLED tvs but they have serious dimming issues and solely rely on high contrast to attract customer. I mostly watch TV for movies and shows so I am very much interested in the HDR formats. This TV 4K with HDR blows out in color saturation and depth. Sony is known for TV reliability for ages for you can trust the build quality. Pros: 1. Dolby Vision 2. Physical Design 3. Local Dimming 4. X1 Extreme Processor Cons: 1. Remote is kind of old design. I hope Sony redesigns the remote just as the TV.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not a bad tv

    Posted
    kproffitt

    I bought this tv to upgrade my already 4k UHD tv I bought from BB back in February. That was a Sharp that I paid closer to $350 for. This Sony is a good tv, but not great. After comparing the pictures between the two, I decided to return it as there was definitely a difference...but not $1000 worth of a difference. If you haven't owned a 4K TV before and want a good one, this is the way to go. If you have owned a 4K tv and are looking for a strong upgrade, this might not be the way to go. It would be worth it at a lower price, maybe a few hundred more than my Sharp but it is not worth what it's listed for. I set up myself so maybe I didn't get something right but I changed the settings multiple times and it didn't change that much. Moving forward I would have someone come set it up to make sure I'm getting the most of it. This is too much money not to be getting the most of it. I could never get it to hook up to WiFi completely, it kept going in and out. But my other TV was working just fine on it. It's hard to find a good solid tv these days where someone is going to be honest with you before you sell it, instead they are just looking for the credit of the sale.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Picture. 3.5mm composite input won't work.

    Posted
    Pauly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The XBR-55x900f TV looks great, but even a long call to Sony Tech support couldn't get the yellow 3.5mm video composite input to function. I have old video game systems such as Playstation 1 & 2 as well as Nintendo. My own yellow, red & white composite adapter strangely wouldn't work on the TV. Back to the store. My salesman was great in helping me get an authentic Sony adaptor plug thinking that this was the problem. Tried this at home with the same disappointing result! Called Sony Tech support. The Sony Tech support people had me try many things including reseting the TV. They even remotely accessed control of the TV. No change! The video input wouldn't recognize a signal. My salesman was great in helping me exchange the TV. Guess what? The new replacement TV's composite video input still wouldn't work! The next plan is to get a HDMI/composite adapter and try that. I know everything is going HDMI input, but really expected the composite video input to function.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not an oled, but wow, it’s good!

    Posted
    Audiomixer
    • My Best Buy® Elite MemberElite Member

    I have an LG oled c8 which I bought for mostly its viewing angle and color depth. I had an old XBR65X900A that worked well but was too big for its environment and wanted something smaller yet an oled was not a viable option where it was to be mounted. I had looked at this Sony many times on paper and it looked good. As an LCD, it’s viewing angle isn’t as good as an oled, but it’s mount would be movable so not an issue for me. When we walked into bestbuy to have a hands on look at the 900f, of all the TVs Mounted on the wall, this one was the only one, even at the off angle viewing, that stood out with picture brightness and color. It runs android which on this Sony tv is rather sluggish yet an update just released mid January has helped somewhat. The nice thing about android is that it runs Netflix, amazon prime, Hulu and so on. It will even run plex player and fully load and run Kodi as well so for me it practically eliminates the need to run an external device such as an nvidia shield.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Was great before last update

    Posted
    biggdog321
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This TV had a great picture. Loved how it looked while watching Netflix or streaming TV through sling on my 4k Apple TV until this last update pushed by Sony. Now, everything looks worse than my $100 720P TV I have owned for years. Super streched and pixelated. I at first thought it might be the HDMI cable I am using wore out so I replaced it. did not work. I than thought maybe the settings were off. I factory reset the TV and reset it up, which worked for about 10 min and than bad again. I turned on my PS$ pro and started playing the new Spiderman game which supports 4k HDR and it looks really bad now too which before this update looked amazing! I couldnt be more disappointed in this. I cannot recommend this TV to anyone now. I am giving it 2 stars based on how it was up until this past update.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi biggdog321, thanks for bringing this up and we apologize for the inconvenience this may have caused you. Please reach us at socialsupport@am.sony.com with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help. Regards, ^Ron sony_US