Customer Ratings & Reviews

I purchased a 55" Samsung Q6F back in July after my Samsung Plasma TV died, and had multiple issues with that TV. Got this Sony as a replacement after two months of trying to get the Q6F repaired. The picture quality on this TV is much better than the Q6F. I'm not sure if that's due to the differences in the dimming arrays, but I've really enjoyed the quality and the black levels are solid. Android TV is a little sluggish at times, and getting into the actual TV settings shouldn't take so many button presses...but once you get used to the system, having access to the Play Store and all the apps is great. I also suggest looking up some tips/tricks guides for Android TV; getting rid of most of the "suggested content" has made the menus considerably cleaner. I primarily use this TV with a PS4 Pro. The HDR handoffs are much cleaner than the Q6F. The Q6F had a ton of problems with "game mode" turning on and off at random. The only way you can tell the Sony is switching between game mode and/or HDR is the screen will go black for a second or two. Spider-Man and Destiny 2 look great on this TV. The remote isn't as nice/simple as the Q6F, but using HDMI ARC with a Sony soundbar means I only need to use the TV remote for everything, which is a plus. Overall, I'm very happy with this TV. I've never had issues with Sony products, and this TV has made me interested in their future OLED TV products.

I was undecided on which tv to buy between the Sony 900f, the Samsung q8fn and the LG B8 OLED. I decided on the Sony for price as it was 600 dollars cheaper but also for the Motion and no burn in risk. At first I was highly disappointed. No matter what settings I tried it looked horrible until the used ratings.com’s settings and turned on enhanced input in the settings menu. Now after some fine tuning it is an amazing picture! Motion is amazing. Movies, Sports, and Netflix through my Xbox one s looks amazing, but gaming is hit or miss as the hdr can sometimes mess with the image and makes it too dark. (Im sure it’s a setting I have not figured out yet). As for the main flaw, the BLOOMING!!! This tv can have an awful blooming effect I’ve only really noticed it on scenes where it’s a black background and white lettering you get about a bad 6 inch white halo around the text. Now on my unit the blooming isn’t terrible around subtitles on dark screens as usually the background colors hide this defect, but it is there, usually on screens where it doesn’t matter like the picture I attached. I added bias lighting and it has helped but it’s still present. As for the colors it’s not as rich as the q8fn or an OLED, but this tv is no slouch. It still does color really well and blacks are great on this tv too. For the price this tv has a lot of features and does an incredible job with sports and movies. If you don’t mind the blooming it’s worth every penny and packs a serious punch. If it didn’t have the blooming issue it would be a 5 star tv

If you are sensitive to dead pixels and debris underneath the screen, this TV will drive you nuts. My purchase experience was horrible and I'm happy to finally have a perfect TV. I am commenting on the 55 inch X900F. Luckily a Sony rep happened to be at the Best Buy I visited, after already returning two of these TVs. My first TV was totally unacceptable. There were several eye lash sized dust specks under the screen and a couple of dead sub-pixels. The 2nd TV had several dust specks underneath the screen and a dead pixel. I took photos to document the issues, they are hard to see but I wanted to attach them regardless. While at the store the Sony rep and one of the store managers were both very, very cool. They agreed that these defects were unacceptable and were concerned about defective batches being sent. We opened additional TVs until we got a pixel perfect one. We opened three and the first one had a bright white stuck pixel, and dust specks. The 2nd one had a dead pixel and a dust speck. The 3rd TV was absolutely perfect and a keeper. I give a lot of credit to the local Best Buy staff and to the Sony rep who was present. They all went above and beyond to make sure I got a perfect screen, which they did not have to do. After all of that, I got it home and installed and calibrated to my liking. Wow. There was a recent software update that enables the TV to support Dolby Vision. Watching 4K HDR content that utilizes DV is unbelievable. HDR content is beautiful and really pops. Motion processing is fantastic and this is why I stick with Sony TVs over other brands. This TV also is not edge lit, it uses full array local dimming, although not as good as the top of the line Z series, it is pretty great. Much better than any edge lit TV I've used. Screen uniformity is pretty much perfect on mine. I do not have any "dirty screen effect" when there is fast panning / watching hockey or other sports. Android TV interface is great and very convenient. I have an Android phone and it syncs with the TV during initial set up, and it is a breeze. I highly recommend this TV if you are able to find one without pixel defects.

Bought it last year. No issues so far. Picture quality is excellent. After upgrading to android tv oreo i thought it might slow down the tv but nope it is faster than before. No need but apple tv or other tv cast. Dolby vision support is added benfit. Watching hbo content is great with exceptional picture processing.

Sony products have always been superior. It was easy to set up this tv. The functions available met my expectations. Colors and clarity are just amazing. I’m very happy with this purchse. Best Buy associates gave all the information I needed and made the purchase fast and simple.

The Sony X900F has proven to be an OUTSTANDING television unit. Easy to install, learn and master - image quality and performance beyond our expectations, and the matching sound bar and subwoofer bring the entire experience together. That combined with expert advise and support from BEST BUY, made this a great experience. That - and saving $150/mo. by disconnecting the CABLE TV has been a real blessing!

I would recommend this tv! Clear picture, nice bright colors. I bought a sound bar also, it rocks!

This tv’s picture is so amazing you actually get the impression you’re in the middle of all the action. Super clear clarity. The speakers are so so. I actually use a sound bar for better sound. I am very happy with my purchase. The saying you get what you pay for definitely applies. There are plenty of HDMI inputs. The tv is all that!!!!!

After less than 2 years it started showing some black vertical lines in the screen that stays there, and the product only has 1.5 years warranty from manufacturer (thank you Sony.... but is not very good to cover your customer for only 1.5 years in this kind of product)ñ before that the picture was very good. The OS is not very friendly but you can go thru it, the most annoying thing (beyond the product quality fail that it has now) is the poor viewing angle; you get a great picture and colors but you must be right in front of the TV in order to get it, any angle (even very small ones) will give you an average picture (that is not better than my led tv from 5 years ago, no 4k neither full array).

I was shopping for my Mom, she had a budget of $500.00, I read fantastic reviews about this Sony, although it was out of her budget, I decided to upgrade gave her my LG 43” 3D and bought Sony X900F 55”

Best picture out there that isn't oled. Color is amazing. 3rd bravia tv in our since 2008. All still looking good.

This is my 2nd Sony TV. I'm very happy with it, Very clear, beautiful picture.

Brought this TV as a replacement for another older Sony TV. Picture quality is great. Haven't had any problems with the TV since purchase.

Great picture! Bright colors and deep blacks! Super TV. We are really enjoying it.

Sharpest in clarity I’ve ever seen. Very satisfied

This TV has a excellent picture! Have been very pleased!

I bought this around 18 months ago. Within that time the TV was usually very slow for the first couple months. Later it would have either no sound or only sound through the TV if a sound bar was connected. (Sony paired sound bar via catalog numbers) And now around the 18 month mark it is showing more defects with horizontal lines (not bars). This TV is poor put together either with cheap parts or cheap labor and Sony has washed their hands of it after the 1 year warranty. To anyone buying a 3 year warranty you are being scammed because any company who doesn't stand by the standard life expectancy of an Expensive 4k TV like this (mine is 55") is selling you junk and just wants you to buy more junk. I've had a Visio and a Samsung that have never showed these problems and they are each nice flat screen LCD tvs that I've had for 10 years. This was just my first 4k TV purchase. If Sony is standing by their 1 year warranty to fix TV's with legitimate defects then this is just a waste of money and time. Mind you this is only the first Line. There will be more and to me this TV being under 3 years old is still New. Nobody needs to buy a nice 4k TV to watch amazing movies or play visually stunning games and have to deal with this.

Picture out of the box is great. If followed calibration from rtings.com or other users the picture is phenomenal. The sound is surprisingly clear and crisp and it does get loud without vibrating the tv. I’m really impressed with the sound on this unit. If you purchased the tv remember to go into settings to select the enhanced 4K option or else you may be stuck with 1080p or lower quality resolution. People with bad reviews probably got a bad unit or have no idea on how to work the settings on the tv. This is a great tv and well worth the price. Colors are great, backlight led is great, local dimming is great, hdr is great, and the motion is unbelievably smooth (no soap opera effect). Would recommend. Oh and input lag is 24 ms for 4K and 40ms for 1080p but I can’t tell a difference and my switch and Xbox look and act great.

Brought it home ,took it out of the box ,connected wifi ...and that's all ,sound - perfect (as for slim tv ) picture - perfect ,no need to fool around with settings ,had LG iQ had to return it- too dark especially from the angles ,had Samsung - didn't like colors ,spend few hundred more but satisfied ,don't know why people complain about Android menu being slow - works fine ,put my other Sony 46" which is 8 years old to the bedroom ,yep still working good

I spent almost 2 years reasearching televisions. OLED and LED. Features versus quality versus price. I had the X900F on my list from day one but it was on the high end of my budget. I considered TCL, Samsung, Sony, and LG. I eventually stayed from TCL because of the white banding issues and the fact it is only 60Hz. I hope their 2019 steps up to 120Hz. I eventually bought the Samsung UN55NU8000FXZA. I was very excited to get the TV home and finally enjoy my purchase. But I have to say that disappointment set in pretty quickly. Anything with a dark scene or setting was so disappointing. The Samsung is an edge-lit TV and is a huge factor in picture performance. I contacted Samsung and tried every setting possible. They even sent a technician to my house. The technician was great and honest and said there was nothing wrong with the TV but that was the picture. He said he heard many complaints from people who have the TVs in a dark setting. For the price, I found this unacceptable and returned the TV. Samsung service was great. I jumped on the Sony X900F at 55 inches and all I can say is WOW!!!!! What a difference. The picture on the Sony is simply brilliant. If the picture on the Sony is a 9 out of 10, the Samsung is a 5. For me, picture was the most important factor. I am not a huge Android fan but don’t care because I use a Firestick 4K. After watching some NFL playoff games and NHL games, I was 100% completely sold. It is almost like being at the game. I have barely played with the settings and the picture is amazing. Amazing contrast, colors, and brightness. So is this Sony worth the extra few hundred dollars over the Samsung! For me a clear YES! Is the remote the move advanced in the world? No. But it is not a deal breaker for me. The Sony is a bit deeper and heavier than the Samsung, but again, I do not care. I wall mounted mine and live it. In summary, I love the X900F and have zero regrets. I would make the purchase again and again. PS - My Best Buy purchase was a great experience. I bought the TV on my phone and it was ready in minutes to pick up. No pressure from any salesperson. Just great information. Also, Best Buy takes PayPal which is awesome and made a huge difference for me. Overall an A+ experience for me.