Customer Ratings & Reviews
- Model:
- K75XR90
- SKU:
- 10187712
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Sony Bravia 9 TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expect a great tv experience after installation. Deep discount too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayM, We're glad that you are enjoying your new BRAVIA 9 Mini LED QLED 4K UHD Smart Google TV. Thank you for choosing Sony. Erin
amazing tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv im very impress is the best sony tv i ever own
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiuseppeM, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're impressed with your new Sony Bravia 9. Thanks for choosing Sony! -Sam
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv; however the picture seems darker than my last Sony, particularly in the lower third. No Sony instructions on how to adjust the brightness - or for anything else, for that matter.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JimH, Thank you for the feedback on your viewing experience with your new Sony Bravia 9. While we're glad that you're satisfied with your new Sony TV, we regret to hear that you find it darker thank your last Sony TV. Please allow us to help you and turn this into a better experience. If you’re interested you can schedule a one-on-one consultation with our experts here to ensure optimal viewing experience: https://electronics.sony.com/one-on-one-consultation?utm_campaign=ooclink_rsiyt_20201026&utm_source=youtube&utm_medium=social_organic&utm_content=rsi&cid=sco-na-3351
Hope this helps and thanks for choosing Sony! -Sam
director of service Johson Controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instruction on how to manage the program and or remote control. How to program and manage setting!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, Thank you for your feedback regarding the BRAVIA 9. We apologize for any inconvenience caused by the lack of instructions. For more detailed instructions, you can refer to the user manual or visit the Sony support website at https://www.sony.com/electronics/support/. If you have any further questions, please feel free to reach out to our support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
FIRMWARE UPDATE NERFED THIS TV. BUYER BEWARE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was awesome. Until sony decided to bork it with a software update. Picture settings no longer work. Now the tv is useless. Absolutely horrible. I lost close to 4 grand unless Sony wakes up and fixes it, but I’m not holding my breath. Customer support is non existent. They pretend they care and will tell you “Sony listens” but that’s a bunch of baloney.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Thank you for your feedback. We apologize for the inconvenience caused by the recent software update. We understand how frustrating it can be when a product does not perform as expected.
Regarding customer support, we are committed to improving our service and ensuring that your concerns are addressed promptly. Please reach out to our support team directly through the official Sony support website https://us.esupport.sony.com/support/s/service?language=en_US for further assistance.
We appreciate your patience and understanding as we work to resolve this issue.
Regards,
Sam
Bravia 9 not so great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last time I buy mini Led tv , picture flickers a lot which I find annoying sending it back now
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LouisP,
We sincerely apologize for the frustration and annoyance caused by the flickering you are experiencing with your new BRAVIA 9, which is certainly not the premium viewing experience we strive to deliver. Before returning the unit, we recommend trying a simple Power Reset by unplugging the TV for two minutes, or checking your Picture Settings to ensure the "Black adjust" and "Adv. contrast enhancer" features are set to OFF, as these can sometimes cause noticeable brightness shifts or flickering. If the issue continues after these steps, we understand your decision, but please know we stand behind our product quality.
Thanks for considering Sony products.
Best regards,
Eliab
The best mini LED by far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are afraid of OLED due to burn-in or not being bright enough then the Bravia 9 is the way to go, It feels like you are watching a top of the line OLED TV but its so much brighter than OLED. Its the best TV ive ever seen and my only regret was getting the 75 instead of the 85. If i was still within my return window, i would have exchanged it for the 85.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erikroberts, Thanks for the 5-star rating! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig
My Favorite TV so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Bright in a sunlit room. Good colors and good audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trouthead,
It is great to hear that your new BRAVIA 9 is making such a brilliant impression in your home.
We designed this model to tackle the most challenging lighting environments, so knowing that the brightness holds up beautifully in your sunlit room is fantastic. It’s also wonderful that you’re enjoying the vibrant color palette and the immersive audio—elements we’ve worked hard to refine to ensure a truly cinematic experience right in your living room.
Thank you for choosing Sony to be the centerpiece of your home entertainment.
Regards,
Dominick
