Customer Ratings & Reviews
- Model:
- K75XR90
- SKU:
- 10187712
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Perfect TV for old video games
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for both playing video games and watching movies. I play old video games from all the way back to the original Nintendo with concerns about burn-in on OLED TVs due to constant scoreboards, health bars, and mini-maps. I do not have to worry so much about burn-in on these Sony Mini LED screens.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HienP, That's awesome! Your BRAVIA 9 TV sounds like the perfect choice for gaming and movies. No burn-in worries and a fantastic picture—enjoy your retro and modern gaming sessions! Thank you for choosing Sony! -Maria
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the tv so far. Picture is bright and sharp. It has just stopped playing audio twice, but last time was a week ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacW, Fantastic! We're very pleased to hear that you're happy with the bright and sharp picture quality of your new Sony Bravia 9. And we apologize about the audio issue that you've experienced with this TV. If there are any updates or if this issue reoccur, feel free to contact our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
And you can also email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
Not Quite An OLED, But Maybe Better
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED Killer, As media is stating. Brilliant TV, so bright that the sun is actually jealous. Recommending to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gamergirllex, Fantastic! We are truly happy to learn about your satisfaction with the amazing picture quality and superb performance of your BRAVIA 9. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo
Bravia 9 75” K75XR90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Very sharp even in broad daylight with curtains and blinds retracted off all windows in our large livingroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ERH2024BB, Thank you for the wonderful feedback! We're delighted to hear you like the beautiful picture, excellent sharpness level, and overall picture quality of your Sony Bravia 9. Thank you for choosing Sony! -Sam
Great for really bright rooms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good TV for bright rooms. I can see all the content without being distracted by the reflections.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovieBuff, That's great! We're glad you appreciate the XR Backlight Master Drive that deliver authentic contrast and our brightest ever 4K TV. Thanks for choosing Sony! -Sam
Good product, bad customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but the Best Buy Customer Service system is awful.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, GeorgeN.
We are absolutely delighted to hear that you consider the K-75XR90 an Excellent product! Delivering that high quality and performance is what we strive for.
We are truly sorry to hear about your negative experience with the Best Buy Customer Service system. While we cannot directly control the experience provided by our retail partners, your feedback is valuable and helps us understand the complete customer journey.
Thank you again for choosing Sony, and we hope you continue to enjoy the fantastic picture quality of your new TV!
Best regards,
Gus,
Sony Social Media Team
Bravia 9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best I've ever experienced. Had an LG CX 77. Now 75 Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
It brings us great joy to hear that you're so impressed with your new BRAVIA 9!
This TV features an XR Processor and an XR Backlight Master Drive for a truly incredible picture.
We appreciate you choosing Sony!
Best regards,
Estefany
Outstanding TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding TV. So far, we have loved the picture, sound and ease of making adjustments.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vatechman, Excellent! We're very happy to hear that you love the picture, sound, and ease of making adjustments on your new Bravia 9. Thanks for choosing Sony! -Sam
Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture quality is very nice. Easy to understand directions to get up and running
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonT, we're glad you like the easy controls and picture quality of our product. Thanks for choosing Sony. ~Earl
Nice choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems to be a nice choice. Giving it a few more days to make sure all is well as requested. Has good quality picture and sound. Enjoying the tv as of now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeD, we're glad you like the picture and sound quality of our product! Thanks for choosing Sony! ~Earl
Tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from a 46 inch tv to a 75 inch. Best decision we made
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarisaS, Thank you for upgrading to your new Sony 75" Bravia 9! We're glad you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Bravia 9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv and its emersion is delightful and the colors are vivid. Best purchase we could've made
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerC, You've made a great choice! We're glad you like the vivid colors and immersive experience of your Sony Bravia 9. Thanks for choosing Sony! -Sam
Mrs. H
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV and installation techs were great. Tim was extremely knowledgeable a d informative.
I would recommend this to a friendBeautiful TVs!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this mini-LED for three reasons. One, it has fabulous reviews. Two, I have already owned two OLEDs and just wanted to try something different. Three, it’s placed in a very bright room and it’s supposed to have better reflection rejection than do the OLEDs. I have only been using it for a couple of weeks now but I am super satisfied!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mcgill94, You've made an excellent choice! We're very happy to hear that your new Sony BRAVIA 9 has met your expectations. Thank you for choosing Sony! -Sam
Nice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just turned it on today and it has a very sharp, clear picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardW, That's awesome! We're very happy to hear that you like the very sharp and clear picture quality of your new Sony Bravia 9. Enjoy! Thanks for choosing Sony! -Sam
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is almost on the level of an OLED and is perfect for any home theater setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aliminater, Thank you for the awesome review! We're very happy to hear you appreciate the excellent picture quality that this TV delivers. Thanks for choosing Sony! -Sam
New Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV with a great picture. Thank you Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dav21703, Awesome! We're very happy to hear that you appreciate the great picture quality of your Sony BRAVIA 9. Thanks for choosing Sony! -Sam
My TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, super functions and superb pictures.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayYoung,
Thank you for the purchase! We're happy to hear that you like the smart features and picture quality of the TV. Thank you for choosing Sony!
-David
Not worth the Money, or Hassle.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but issues with this TV. As a long time Sony fan, this TV just didn't work out for me. Between restarting and freezing, it has been a disaster of a purchase. Yes, I contacted Sony support, and they were nice enough to walk me through some menu changes, which has stabilized the TV a bit, but it is still restarting (not as often) and freezing every few days. After multiple conversations with support, I was escalated to the engineering team which now would like a video to support my claims. Isn't that the job of SONY quality assurance and R&D? I purchased a finished product and expected a finished product. I asked for a new set and was turned down. Sad to say but this is my last purchase from this company. Considering how many TV's I have purchased from Sony, I never called in for a complaint, and now I am forced to prove I am having issues. Before someone jumps on me, the support team told me they are aware of another similar case, so it is not just me having issues. It is frustrating paying so much for a unit and having to defend what I am going through. Yes, Sony, next time my TV freezes, I will ask my child to record the frozen unit, since I am not home, I will ask my child to move a 95lb tv from the wall to unplug and restart the unit. Very smart idea! Sorry Sony, some of us have to work in order to pay for these TVs.. maybe ill take a day off and watch tv for 24 hours until I can replicate the issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Manjurino1, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have faced with your Sony BRAVIA 9. We understand how frustrating it must be, especially as a long-time Sony fan.
We appreciate your feedback regarding the issues with restarting and freezing, and we're sorry that the solutions provided by our support team have not fully resolved the problem.
We encourage you to reach out to our customer service team again to explore any further assistance or potential solutions. Please contact them through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at [email protected] with the following details:
Case ID:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
75" Bravia 9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so awesome. The color is so vibrant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonnP, Fantastic! We're very pleased to hear you like the vibrant colors and awesome picture quality of your Sony BRAVIA 9. Thanks for choosing Sony! -Sam
