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Customer Ratings & Reviews

Your price for this item is $1,099.99
The previous price was $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 570 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Rating 3.8 out of 5 stars with 1 review

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 570 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV, horrible delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony X85K 75” definitely recommend it’s great for watching movies and playing games on my PS5, the picture quality is awesome. I’m a bit upset with delivery, Best Buy used a 3rd party delivery service and the 2 men that came pulled it out the truck and only one man carried it from my street to the house in the rain, when he got to the door he scrapped it on the ceiling and slammed it sideways. I just think it’s unprofessional seeing that these TVs are fragile and although carrying a 75 inch heavy TV by himself on his shoulder with one hand was amazing it’s still unprofessional! This is for anyone considering deliver, I’d suggest you pick it up yourself or verify that Best Buy deliver it themselves!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyR Amazing! We're glad that you are enjoying your new TV. We're also sorry to hear about the delivery. We'll take note of your feedback. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics I never know what brand and specs I should be looking for. I walking into Best Buy and saw the TV on display and with the help of the salesman was able to pick this specific TV. I absolutely love it. It is light weight, the picture is amazing and it was easy to maneuver thru the setting to be able to set it up. I’m so glad I chose this one to replace the TV that went bad in our living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaH, we're glad you love your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Love everything about it. Picture, sound and gaming graphics are all 10/10.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madison,
      Awesome! Looks like we hit the spot for a perfect TV! We are very happy that you like the overall quality of our Sony KD75X85K BRAVIA TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Sony - 75" Class X85K 4K HDR LED Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and easy to setup. Store staff directed me in the right direction with this Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardN, Thank you so much sharing such a wonderful shopping experience. We are extremely pleased to hear your purchase went well and you are enjoying the overall picture quality of this TV. Glad to know you find it easy to setup too. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is wonderful in aspects of clarity and the sound is great. We opted not to purchase an additional sound bar and I am pleased with the sound it provides in a bedroom. We had it mounted on the wall in our bedroom with a nice flexible mounting device we purchased with our Sony TV and allowed Best Buy to complete the entire installation. It was an easy turn key process. We are very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaN, Thanks for the positive feedback. We're pleased that you are impressed with the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony 75” 4K tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture excellent streaming big screen great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarissaM, That's fantastic! We are happy to hear you are enjoying the exceptional picture quality of the X85K 4K HDR Smart Google TV. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv!! The color and clarity are amazing, so many different options of channels to watch. The sound is great and it has a simple remove. One of the best purchases I have made in a long tine. Sony doesn’t disappoint,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeccaA, Amazing! We're glad that you are enjoying your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV you can buy before jumping in price another $1000. Always a fan of Sony products. Easy to customize home screen and user friendly interface. TV stand sits screen up high enough to fit a soundbar underneath. Happy with purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shives,

      That's great! We appreciate the 5-star rating and we're glad to hear that you like the user interface of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and we are honored to have customers like you. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best TV I’ve purchased yet Sony TVs never disappoint. If you’re looking for a great TV for a great price I definitely recommend purchasing this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Brooke! We're glad you're happy with your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Sony owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture great for watching sports! My son also plays Xbox with zero issues and another great picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradH, Amazing! We're delighted to hear that you are enjoying the picture quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to control all the features, love the remote, my last tv’s remote was terrible. very happy with this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Callofduty, We're glad that you like the picture, remote, and features of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good deal!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase! Google tv is easier then my firestick. The 120 refresh rate works great with my ps5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jody, You've made a great choice! We're glad you like the intuitive Google TV operating system and smooth PS5 gaming experience with your new Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. Size is nice, picture is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad that you like the TV size and picture quality, VictoriaL. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a upgrade from my 65inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my 75inch Sony X90k Full Array Led, I bought this tv because i wanted to upgrade from my 65inch Samsung, wow what a upgrade!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Chris! We're glad that you are happy with your Sony X85K 4K LED TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the great quality of picture!!! The Geek Squad did there job very well with delivery and set up. Very happy with this purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardD, we're glad you like the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love at first sight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a real easy sell. Do a little research and if the price is right. Wham-0

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, RomasD! We're glad that you are happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and have a nice day! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Never really splurged on a TV before but this was well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardM, We're happy to hear that you love the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price i could not be happier with quality and functionality of this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cross, Great! We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is absolutely flawless. Super bright colors, amazing high definition. It’s light weight and the picture is all the way to the edges. Easy to use. Easy to navigate. And bundle it with the Sony sound bar and it’s is an amazing package. Best tv I’ve ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, MavMike! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony just gets Better and Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New google play interface much better then past version. Great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Breakerman, Awesome! We are so glad to hear that you are happy with your new TV purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

What experts are saying

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Rating 3.8 out of 5 stars with 1 review

  • rtings.comRating, 3.8 out of 5Alexander Tozzi on September 2, 2022

    Sony X85K Review (KD-43X85K, KD-50X85K, KD-55X85K, KD-65X85K, KD-75X85K, KD-85X85K)The Sony X85K is a mid-range 4k LED TV. It sits between the Sony X80K and the Sony X90K in Sony's 2022 TV lineup. It's largely unchanged from its predecessor, th

    Full Review