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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 592 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 592 reviews
  • Rated 5 out of 5 stars

    My beautiful beast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous camera was an a6100. I've been lucky to have some paid gig enough last year that I decided to upgrade. I researched this camera well in advance before purchase. So I already that it's for me. Section 1: Transition from A6100 to It took a minute for me to adjust to the following. - Extra customization button. Helps a lot! - Screen flip. - Adjust to having more flexibility with dials. - Initially, the camera had no battery life so it took some time for it to charge at first. These are only observations, no complaints. Section 2: After about a week or so. - I like the menu tabs on the right-hand side vertically. - Excited to have two memory card slots. Waiting for CF express to come down in price - Stoked about the increase in MPS. I tend to print large so it helps - The form factor is good as my hands can get a portion of the camera. Section 3: What I didn't Use. - Video. Mainly because it is not required of me. However, I do want to use it for family gatherings Wrap up: All in All, the a7iv is right for me. I am still learning how to be more effective with having more options available to me. I've been testing the camera with the kit lens and it's ok. I did take pics with a 20 mm 1.8 G lens as the kit lens will not do it justice. The uploaded images were only modified to upright positions and converted to JPEG with LR. Nothing else. Also, I took a walk for 1hr and 15 minutes. The battery life at 75 percent. I took about 65 images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great pictures fresh out of the box. The kit lens works for most situations, and the ergonomics are amazing. Definitely a great camera for those looking to step into something professional and also for those who have bigger hands. I grabbed this as a beginner because I had the money and it has been amazing learning how to use the features and just take photos in general with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zwill, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and that it has been a great asset to your photography adventure. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really powerful camera for beginners like me. I haven’t really utilized all its features yet, but I can say that this thing is a beast for its price point. Easy to use and crispy videos/pics. I just need a better lense and I’m good to go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vote4Pedro, Thank you for taking the time to review this camera. We are happy to hear the performance and quality has exceeded your expectations Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SONY A7 iv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this model it’s the perfect camera, some lag on my shutter when I shoot too fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JacobM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best deals in bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I bought sony alpha a7iii and now I bought this beautiful a7iv in bestbuy, which is tooo great compared to a7iii and the service, response everything is great! A GREAT PLACE TO BUY ELECTRONICS. Very happy to be a customer of bestbuy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chanduallaka, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-13-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things to love about this camera! Very versatile its a jack of all trades from videography to photography and more. Haven't had this camera for too long so still learning alot about its functions, one tjing i can say for sure is the AF tracking is a beast !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jacob, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/1/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony A7IV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beginner friendly camera, feels very good on the hand, and the quality is out of this world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-20-2025
      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best professional camera

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im impressed great quality and great modes i love the landscape mode comes with the 33 megapixel at a stunning 10fps (burst rate) 120fps for video Another great thing i love about this camera is the battery life 110hrs depends the mode you use but its amazing paired with a backup battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A7 IV camera with SEL2870 kit lens. We are glad to hear that you loved the camera and that you are impressed with its great quality and capabilities. The new NPFZ100 battery bundled with this camera is an improved version that is tested for better performance and lasts longer. It's a really nice and dependable camera to have be it for photography or videography. Thank you for choosing Sony.

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Eternity memories

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and stunning professional pictures and videos. Couldn’t trade Sony for anything! This is where magic begins and every click tells a story in the lens ! I’m able to create eternity memories for my family through Sony camera ! Let’s gooooooo ! The price is worth the commodity -

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliceM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-8-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, great quality photos, amazing for begginers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CameronG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-13-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a7 iv is my first camera ever and so far I think I made the best decision. It’s easy to use, the camera is not that heavy and functions very well. Been shooting with it for a few months now and the end result is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikki,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this as your first camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-17-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    From Canon to Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this camera for almost 1 month. It was quite the difference coming from Cannon. Although it has many folders I am getting use to it. It does take beautiful pictures. So far I love my camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dave, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/8/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    a7IV still holds its own

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about this camera, given its a few years old now and want sure if it was a good investment or if I should get a different model wanted to stick with Sony since I have other lenses already. I pulled the trigger on an open box item that the local store just happenend to have right on time for graduations and trips. The camera has preformed phenomenally theres a lot of settings to get your setup perfect for whatever style you shoot. Video quality is amazing definitely enjoying it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMartinez75,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and how it performed phenomenally as a camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    CAMERA IS PACKED WITH FEATURES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been a great experience thus far! It offers many settings to adjust and take control of. I also love the ability to remap or rebind various buttons on the camera. Being able to set specific autofocus settings is perfect for certain situations and events. The auto focus is very sharp even on the base kit lens. I can’t wait to get more lenses to try out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielV, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this camera for my automotive shoots. I absolutely love it and it has exceeded expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KylaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and that it exceeded your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-23-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for professional Photography/Videography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I bought this camera for my wife to match my Sony a7iv. They will both be used for our business, Devon Dwayne Photography, LLC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DevDwayne, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony a7iv I always wanted to get this. Finally after long wait I’ve got the camera it’s light and looks beautiful. I love taking photos and videos. I will leave few pictures I took with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadhanM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv with kit lens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is game changer for me and Best Buy made the process of selecting the right camera for my needs so easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase and the amazing customer service from 2 gentlemen that knew what they were talking about

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BenM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/22/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the a73, amazing. Doesn’t come with a battery charger. But so far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MMmm, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (7/13/2025) Sony Social Support Sony_US

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