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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 592 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 592 reviews
  • Rated 5 out of 5 stars

    One of our Best purchase Made Recently @ Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A74 is an amazing camera, recommended by one of best buys camera experts over the phone. I must say I was very surprised and amazed at how easy this process was to upgrade our camera. We typically go for Cannon products, but the experienced tech had some recommendations that turned out to be perfect for us. We're very happy with our purchase and look forward to future interactions with Best Buy .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobBBeatz,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you are very happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fantastic. It is very easy to handle. The picture quality is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChandraB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing and fantastic camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-24-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    First mirrorless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for video and pictures. Coming from an older dslr the upgrade in quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rapgenius,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're impressed with the quality of the images and videos produced by our camera. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-11-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Hobbyist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hybrid - Video 10bit/photography - Autofocus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great hybrid camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases from best buy, i am so thank ful that best buy is filled with a team of experts and professionals who helped me out to buy this camera thank you bestbuy and sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshwinP, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving your new purchase. Thank you for choosing Sony. -Linda 12-17-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Alpha 7IV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hybrid camera for beginners to professionals

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewHorizonStudios,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it great for beginners to professionals. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-31-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Bomb camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to photography and cup dent have picked the best camera to learn! Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angels915,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback and for choosing our ILCE7M4 camera as your first step into photography. We're glad to hear that you have been enjoying your experience so far. We'd love to hear more from your journey! Happy Shooting!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7 IV for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for good quality videos and photography. Best of both worlds biult into one camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misael S, 
       
      Sony commitment to customer satisfaction is our top priority. 
       
      Thank you so much for your enthusiastic feedback regarding your new Sony camera for photos and videos! We're thrilled to hear that you're incredibly happy with your purchase. Sony cameras are renowned for their exceptional quality and innovative features, enabling users like you to capture stunning moments and create memorable videos. 
       
      If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help you make the most of your photography and videography experience 
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out 10!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosR, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Thought turned into bought….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Sony A7iv camera was the best purchase I’ve made in years. This camera has opened another stream of income for me and allowed me to teach my son a new skill. Great customer service on Best Buy’s end and I will definitely be buying more products soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelanoC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera is your best purchase in years but also provide the tools needed to teach your son. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent performanxeee and perfect handling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony a7 IV really a great camera. Being a hybrid camera, it meets all my requirements for an early starter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything I expected . I’ve only did a few shots . Also the videos focus and clarity is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera for DUAL Shooting film and photography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianL, Thank you for sharing your feedback with us. Its great to hear the performance and capability of this camera has exceeded your expectations. The Sony A7M4 is definitely a work horse with its capabilities and features for both videography and photography. Thank you for sharing your feedback. Sony's commitment to customer satisfaction is our top priority. -Linda 10-12-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photo & video quality! loving This camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElmerM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera as it captures amazing quality photos and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    WORTH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10, simple beautiful and easy to hold camera!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera giving it 5 stars rating and a 10 out of 10 score. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this camera 33mp is amazinggg .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the ILCE7M4 camera and rating it 5 stars. We are glad to hear that you loved the quality of the camera. There's still more to love about the camera like it's impressive and reliable autofocus speed, superb image stabilization, streaming capabilities and many more. The more you use the camera, the more you'll find out about this great features. If you have any questions or concerns, you can reach us at 239-245-6360.
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Liked it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than canon and Sony a7 iii. Lens are little expensive but worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi REALOG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you liked this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-12-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal choice of my son, it’s my birthday gift for him. He loves photography. He heard a lot of good reviews about this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlmaT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback for the ILCE7M4 camera. What your son heard about this camera are all true. This is an amazing camera equipped with lots of features and technology. We are sure that your son will really love this great gift. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry Sony_US

  • Rated 4 out of 5 stars

    Sony Best Mirror-less Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and one of the best hybrid mirror less camera's out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeerendraV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as one of the best mirrorless cameras on the market today. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-11-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera body, best I’ve had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera body!! Bought with kit lens thinking it wouldn’t matter because the a7 iv is supposed to be so good. However, I had to go buy the g master 24-70 f2.8. This lens couldn’t work on any body, just not good even in the best of lighting. I would recommend just buying the body and a separate lens from the start.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasD, Thank you for sharing your feedback with us. We're are ecstatic to hear you have found the camera to be amazing. It does make a great match with the Sony 24-70 F2.8 GM lens for both lighting and performance. Thank you for sharing your experience. Sony's commitment to customer satisfaction is our top priority. -Linda 10-13-23 Sony Social Support Sony_US

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