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Customer Ratings & Reviews

Model:
SRSXB10/RED
SKU:
5744206
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 33 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Did not pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker would not pair with my phone or iPad. Took it to the store and they could not pair with my phone. Took out a new one from the display and it could not pair with the phone or iPad. Selected another brand instead which paired with the phone and iPad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Over sold the connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use an iPhone. These may work better with android, but not at all well with iOS. I have problems connecting to the speaker; then synching the second using is hot or miss. Also they battery status does not show up so I never know when to plug in to recharge.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quakercity, We do appreciate giving us your honest review about the speaker. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Nice size but not happy with quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is muffled and the Bluetooth constantly disconnects. Very frustrating to keep restarting to listen to music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    really small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is beyond small. I was going to gift it to a friend but it just looks bad due to its size. I am sure it is fine but for a gift it just looks poor. I tried it in the store and it does pack a decent punch for its size though

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhon, We are regret to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards, -Jay sony_US

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this for me and with 2 months it longer would link with any device. I would not recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luvreading53, we regret that the speaker failed to meet your expectations. To isolate the issue, kindly follow the troubleshooting guidelines below.
      https://www.sony.com/electronics/support/articles/00196698

      Regards,
      -Erin sony_US

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after less then a month of use. For reference, It has stayed in the same place , indoors, only playing light jazz or classical in the evenings. No loud bass music or going out and getting jostled around. I opted to go with a mid range blue tooth speaker and chose a name synonymous with quality. But my previous no name speaker that was a fraction of the cost outlasted my Sony by leaps and bounds. Will return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this speaker on sale to replace a 4 year old Insignia brand cheap speaker to listen to in the kitchen I wasn’t happy. The highest volume was so low. Returned it and got Ultimate Ears. Cost about $50 more but we’ll worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Stop....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying this... I LOVE SONY products. But this?? Bought one for my son and then later for myself.... I should've actually listed to the one my son had. #FailOnThisOneSONY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony Portable Bluetooth Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible due to static issue resulting in poor sound quality. Definitely would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker popped in 5 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker popped in 5 days. I wasn't even using it that loud. I probably kept my iPhone volume at about half way or a little less than halfway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only 4-5 times and Suddenly its stops working and not stating up. Tried reset option as well but not working....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have expected a high quality sound but it is not as expected. I did nit like the item. Since I hve crossed the return days policy I cannotreturnthis item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go for a better speaker. Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the speaker of my smart phone is clear and loud when compared to this. Not happy with the product. Looking to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not a good speaker sounds like those $15 speakers you buy at Walmart would not buy it again never buy a Sony product again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to see the buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to see the buttons for power and volume. Had Less expensive Jam speakers that worked much better. Returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t get this again, just wasn’t happy with it took it back the same day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound drops or goes away when turned up seemed much louder in store I really want my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is too low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these would be great being Sony but even with 2 the volume is too low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned item, because we were told you could sync them. So they were not for us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash just terrible. The only thing Sony does well is playstation

    No, I would not recommend this to a friend