Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,915 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Geel Squad did a fabulous job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound. Awesome set up by Total tech. Very pleased with the sound bar.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Glad we contracted an expert
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were debating on whether to install our new TV and sound at ourselves but are convinced we made the right choice contracting an expert.
I would recommend this to a friend
Rated 5 out of 5 stars
98” install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a 98” tv mounted and another tv moved. The 2 agents were polite, efficient and very helpful with recommendations.
I would recommend this to a friend
Rated 5 out of 5 stars
Impressive Expertise
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geeks Squad’s sound bar service exceeded my expectations. Scheduling was easy, and the installation was quick and professional. The technician optimized the settings to perfection, delivering exceptional audio quality. Highly recommended for anyone looking to upgrade their sound system.
I would recommend this to a friend
Rated 5 out of 5 stars
Sound bar.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were on time and polite and professional and and did a great job
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Outstanding installation!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. An outstanding installation job!!! I couldn’t have been happier
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great job and almost looks like a real fire
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional work done by the two gentlemen from Best Buy
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sounds great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound bar is awesome. Love the bombing sound coming out and able to adjust for what ever you may be viewing.
Has great sound my only problem with it is it stop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Has great sound my only problem with it is it stops working a lot and it’s not working right now I need help and getting it working again.
I would recommend this to a friend
Rated 5 out of 5 stars
Really great sound bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two techs were respectful, courteous, professional and definitely knew what they were doing. Our system is working great.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Rolando & Eduardo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The arrival was prompt. The Geek Squad had the needed expertise and setup every part of the tv and sound bar with my existing cable and hdmi connections. Rolando explained the use of the new TV and programmed my existing cable remote for seamless operation.
I would recommend this to a friend
Rated 5 out of 5 stars
Service with a smile;)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new ROKU 65” tv
Great picture and easy to toggle thru channels.
Got hooked on ROKU app - watching DATELINE a lot.
The delivery guys were great ! Took very good care of my tv and my belongings. They cleaned up afterwards. They didn’t leave until the entire set up was done and that I was satisfied. Tx guys
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers did a fabulous job neat and quick. They also was very professional and polite and knowledgeable
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Good news the Geek Squad is here!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very perfectional very knowledgeable. Came into my place with great care very pleased.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 3 out of 5 stars
After the fourth visit, the equipment worked
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased several thousand dollars of equipment from Best Buy. I followed the salesman's advice and purchased the equipment he recommended.
The original installation went well except the remote was not programmed completely and AVR did not work.
Another AVR was brought exchanged and was set up and there were further problems.
Another visit was completed and the equipment was repaired and worked as planned. I had to then reterminate all wiring.
I would recommend this to a friend
Rated 4 out of 5 stars
Soundbar too close to TV as per directions
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were clean quick and efficient did a good job took all the packing and boxes with them the only problem was after reading the directions the sound bar should be mounted at least 2 in below the TV. They mounted it only one half inch below the tv so I had to take it down drill new holes and reinstall it now I have two holes to patch other than that all is good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation. Would say above and beyond expectation.
Installer/Michael knew what he was doing. Installation of Television being wall mounted and then being connected through AV receiver isn't a simple task . He took the time to make sure all settings were correct and that I was satisfied.
Only downside was having to wait a couple weeks for this 77" beauty to come home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This service was absolutely necessary for my theater setup. They provided a great service and the setup was nice. Would recommend them to anyone who needs a professional setup with there theater setup or any other setup from there products.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Sound bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was installed fast . It’s great we love it Geek Squad did a great job