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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,923 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the 2 technicians who came to my house. They were knowledgeable and polite finished in a good time frame. I'm very happy with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the soundbar to my TV and I am more than satisfied with what they did. I would recommend them in a heart beat.Ge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    sound bar set up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job of setting up my sound bar with sub-woofer and 2 speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well executed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek techs connected all my old stereo speakers receiver, and CD player with brand new wiring in my tight office environment. The sound quality is the same or better than it was 20 years ago! Thank you to the super polite and efficient Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very professional job of setting up the tv assembling the tv stand & the sound bar, my rating is 12 of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, protective slippers on, knowledgeable, and shared information with me about what they were doing, and found problem and resolved it. Nice job and bright and friendly techs.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Knowledgeable technicians that care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregory and Patrick were fantastic. Really took their time and explaining issues. Unfortunately after they left I noticed subwoofer was not producing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundbar is a great addition for our TV. Jordan, Geek Squad, completed the set up like magic, the sound is great.Thank you Jordan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job in installing the system and was very courteous . Would highly recommend the product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional , courteous and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up my new audio system quickly and efficiently. I really couldn’t have done it all in twice the time. So many connections to be made between TV. , DVD, Satellite, gaming systems and Alexa. Well worth the money to set it up correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daniel and Scott did a great job doing my setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen, Daniel L. and Scott did a very thorough job installing and fine tuning my equipment and remotes. Hard working, knowledgeable and did whatever it took to make it all correct and sounds excellent. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came over to install the TV did an exceptional job! I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good; Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was working excellently, but I don't feel I'm getting its full benefit. Need a bit more instruction. The upgrade to smart technology is all new to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Sound is pretty good. Love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surroud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I recommend this to everyone. I should have bought it right away

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV didn't have a required port and the installers connected it thru blue tooth. no wires perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys did a great job. I appreciate them it's nice to see somebody very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy Vu was amazing, very knowledgeable, courteous, thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Another Positive Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep competently corrected tv and sound bar connections. We were pleased with his expertise and experience regarding these devices. We have learned to only schedule the Geek Squad for electronic installations.

    I would recommend this to a friend
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