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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3583 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,583 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my new stereo unit on Tacoma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job in installing both my Truck stereo unit and speakers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker Install - 4 Part Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a rough time to figure out the proper speakers for the vehicle. Went to 1 Best Buy who put info into computer and said buy xyzy, we don't have the adapter so you need to buy yourself. Scheduled install at another Best Buy. went to install and said we have the wrong speakers. Ordered new speakers and kit for me. Came to house and went to install take 2 and didn't have the right kit. OK ordered kit myself and went for install #3. Speaker was missing from the box that was delivered via Best Buy on-line. Finally on install #4 I have sound in my front speakers. Did not seem to be a well organized process and somewhat of a disconnect between inside sales teams and outside installers. For the most part the outside installers knew what the proper equipment should be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Speaker Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my front 2 speakers went out, I went to my local dealership and their quoted me something outrageous like $250 to replace both. Best buy installation did it for half the cost. Very happy with my new speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job with installation. They are quick and clean. I've been getting speakers installed here for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worked magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife surprised me with a new stereo and speakers for my bday. Best Buy helped with picking out the hardware and the installation. She was very impressed with how they handled the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every aspect of the installation was superior. Technician was knowledgeable and vey helpful. I would recommend this service to my family & friends. The Tech is a good Ambassador for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with The Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech at my local Best Buy was very friendly, knew all pertinent technical info I quizzed him on and in addition to that he did a fabulous job on the installation!! I LOVE Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a pleasure to trust my vehicle to installer Kenny at best buy wolfchase. As he is always knowledgeable and expert in his installation and had me out of there in no time. Thanx guy's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers sound great again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of the head unit install we determined that the original factory speakers were blown/shot. The new speakers were installed and music sounds better than ever before. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds at sonic speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and the speakers recommended are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio and speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very friendly. Work done was professionally performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into store to check in with tech on another issue. He had an appointment cancellation so was able to get my four Spears installed early. Speakers sound great. Thanks Ricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick install!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install person was very knowledgeable and installed my speakers quickly and efficiently!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was the best. Helped me pick out the entire set up and it sounds awesome! Quick, friendly and knowledgeable!!! Would highly recommend seeing Rob!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason at the Eastgate OH Best Buy auto installation garage knows his stuff. I've had him install audio and remote starters in several vehicles over the years and I trust him to do quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fit just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great parts and great service. Nice work done. I approve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was performed in a great time frame. Sooner than i expected and they sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent transaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transaction. Exceeded my expectations.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was slightly above average but it was done in a reasonable amount of time & really clean. The perk of being able to have them removed for free down the road justifies the price. Great job.

    I would recommend this to a friend
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