Customer Ratings & Reviews

I bought this 4K Blu-ray on January 11, 2018 for Store Pickup. I picked it up on my way home from work. It appeared to be fine, shrink wrap was in tact. However, when I got home and removed the wrap, the bottom of the case crumbled into pieces. It's as if the box was crushed. I opened the box to find only one disc and NO digital HD download code. The only disc in the box was the regular Blu-ray disc 2 which is only the special features. The actual movie wasn't even in the box. It is as if someone already opened it, removed the 4K UHD disc, download code sheet, and re-shrink wrapped it. Never happened to me before. Highly disappointed.

I've had to order it twice starting in october and have not recieved it yet. now they tell me i will get it by december 20. the store is less than one mile from my house, but i am under quarantine. this has been the stupidest order i ever did. ONE MILE from my house and it is taking 3 months to get here. never again best buy, never again.

I've tried two different discs and both have had playback problems. The first disc couldn't load the preview and menu correctly and playback died around 1:22:00. The second disc loaded fine but playback died at the same spot. BestBuy refuses to exchange again and I'm left with a disc that won't work. Have made sure my player is up-to-date and had the same problems on two machines, so feel like it's the disc.

My fault waiting 2 months to open, but when I finally opened the cellophane cover, the case is empty. Don't know whether to blame best buy or supplier up the chain.

great 4k effects but if you want the digital download do not pay for 4k paramount will not let you watch it outside of their pc or mac program this is not Best Buy''s fault and i have a right to let you know paramount are crooks

The rating is for the movie is 5 ⭐️. Best Buy gets one star for canceling my order on the last day I could get an extension.

The case just fell apart once the plastic wrap was removed. I did not see any difference between blue ray and 4k version.

Really cheap quality gift set, wouldn't recommend to anyone

I returned this multiple times and still won't play on my Xbox s, very disappointed as I was looking forward to seeing this in 4k

This 4k movie won't load in my Samsung blue ray player. The player is only 1 1/2 years old, I was told it would by best buy!

Great PQ, very bad wrath of Kahn ripoff. JJ Abrams should not make movies.

I am sure glad I didn't see it in the movie theater I would have demanded my money back

I hated this movie. Very boring and couldn't stay up.

This is just a remake of original and not very good, Save your money.

When playing 3d. The voice and image are not synchronize