Customers enjoy the protection and ease of installation of the Device Protection software. They appreciate its ability to safeguard their devices and are pleased with its overall performance. However, some users have encountered download issues, which have caused frustration and inconvenience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 120 reviews
Pros mentioned:
Easy to install, Performance, Protection
Rated 5 out of 5 stars
Ccomprehensive antivirus program
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trend Micro antivirus software, comprehensive antivirus program with excellent web protection , offers very good protection , easy to install , and good performance.
I would recommend this to a friend
Cons mentioned:
11" screen
Rated 4 out of 5 stars
Pretty good laptop. but dont believe geek Sq.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The downside is thhe 11" screen We wanted the 14" but the sale expired, so we wound up the 11.6" .. as it turns out the wife likes the size. I bought it through the Geek Sq website, since I had been dealing with them on another issue ... b ut they don't know what includec. Office 365 was includec but they did not know this and I bought a subscription to Officed 365. Now I cannot reuturn it .. I am out $50.
I would recommend this to a friend
Pros mentioned:
Device coverage, Protection
Rated 5 out of 5 stars
Best Security for all you Media needs.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have used Trend Micro - Maximum Security for years. It catches all the viruses, worms, etc.
You can cover 5 Devices, computers, phones, Lap Tops, and other types of media. This is the best Security System that I have ever used. Buy it for you different Media needs, keep your computers, phones, pads, and lap tops safe.
I would recommend this to a friend
Rated 5 out of 5 stars
Best protection
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love that i only have one charge for 5 devices. Love the report every month to let me know if there’s a problem.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
50% off
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well its trend micro. The best security you can get. Ive used many times through out the years. Simple to setup and at the price point is well worth it
I would recommend this to a friend
Cons mentioned:
Download issue
Rated 5 out of 5 stars
Great program
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There was a little problem getting the program to download, but Trend Tech did not quit until he succeeded. No problems now. We are dedicated Customer to Trend.
I would recommend this to a friend
Rated 5 out of 5 stars
Affordable
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like how it doesn't slow your computer down that it's noticeable, also I like the features it comes with such as file scan, full scan, etc. I also find the feauture with the browser extension that it comes with, like an ad-block. Works well even bypasses the sites that prevent you from accesing it without having to disable ad-block.
I would recommend this product.
I would recommend this to a friend
Cons mentioned:
Download issue
Rated 3 out of 5 stars
The product is fine, but it is too hard to get
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have no problem with using the software, but it took me almost one month and over a dozen calls and online chattings to get the download link. For some unknown reason, the link in my digital library for this product does not work. I called the customer service, and got transferred back and forth between the Geek Squad and Digital Downloads department. Finally, one guy knows what he is doing and sent me the right link for the installation file.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good Protection
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing protection for my family and I. I have always bought this software.
I would recommend this to a friend
Pros mentioned:
Easy to install, Protection
Rated 5 out of 5 stars
great product
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth the money. Easy to use. Good protection. Easy download.
I would recommend this to a friend
Pros mentioned:
Great product
Rated 5 out of 5 stars
Great deal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great product would recommend this one everyone.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great security product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product; protects all our family products (iPhones, all in one desktops, iPads). Keeps you continuously informed on your security health!!!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Maximum Security offers Maximum Value!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trend Micro Maximun Security is a top notch security software. Thus is the best you can get from Trend Micro. Downloading it is easy because you can call Trend Micro directly to get step-by-step assistance to install it on your devices. You can secure up to 5 devices with this one. Great value!!
I would recommend this to a friend
Pros mentioned:
Easy to install
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install.....downloads quickly!!!!!!!!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good Trend Product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace the bundled Trend product that came with my new laptop last summer. Other than needing some assistance to get the correct link to download the software from Best Buy, everything worked great! The software gives good protection and was on a good sale to make it a great value!
I would recommend this to a friend
Cons mentioned:
Auto renewal
Rated 5 out of 5 stars
Overall satisfaction 10+
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went with the online download order. Sale price was the same as on manufacturer website. However, the manufacturer tries to lock consumers into a auto renewal contract without any other purchase options. That is not something I feel comfortable with. I will buy directly with Best Buy.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best antivirus!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so glad I found Trend Micro a couple years ago. It is the best security and antivirus I have found. It does not slow down my computer!
I would recommend this to a friend
Pros mentioned:
Great product
Rated 5 out of 5 stars
We love trend micro!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been buying trend micro for years & it has never failed us. Now, with digital download, it’s made it easier for us to stay protected since the stores are closed. Great product! I would definitely recommend.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Very good product
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trend Micro is a very good product.
It checks for viruses and completes the security checks as expected.
I really like it and it's a product at a good price.
I would recommend this to a friend
Rated 4 out of 5 stars
It's okay
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The security software seems to do it's job well, I just wish when there's nothing wrong that it would do it's job in the background. I went and changed the setting to where it's supposed to only alert me when something is wrong but I still get a pop up every time it performs a scan and again when it finishes. This happens daily. Kind of annoying when trying to get a lot of work done.