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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,858 reviews
  • Rated 4 out of 5 stars

    THEY DID A GOOD JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed that they could not wire a new HDMI 4K cord I as not surprised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    True GEek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up professionally and made sure I was satisfied as a customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a great price, on sale even, our 55" tv mounted very well on our wall. Very good tv mount kit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was pleased with the setup of my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived to my home when scheduled and did a competent job in setting up my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job setting up equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a nice job setting up the equipment and explaining what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad do many setups and installs. They have always done a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service and easy setup..answered all my questions and did great install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WAS NOT TOLD ABOUT AUTO SETTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY INSTALLATION COULD HAVE BEEN BETTER. COULD HAVE USED MORE OPERATING INFO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable service & setup technicians. left the place very neat & clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Pic, Not Crisp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new TV. The picture does not seem to be as crisp as I saw while at the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Guys But ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our DVD, CD player wasn't connected to the new receiver from Best Buy, and the whole system isn't working as it should. i.e., No picture from DVD player. Unable to get sound in other zones when selected on the receiver in the living room. No HDMI cable was connected to blu-ray outlet on the receiver.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      If the installation wasn't completed to your liking, please speak with an Agent that is standing by over the phone at (800) 433-5778. Don't hesitate to cal us anytime, or connect with us online at www.GeekSquad.com/chat!

  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to hook up all of my basic components and make them work all on 1 remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was little late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But did an awesome job connecting the television and surrounding sounds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it every penny! Otherwise you can damage your walls or your back:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek did a very good job of setting up tv. Also went over details with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did great job installing. Smooth process and took my concerns into consideration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knew what they were doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more time to go over tv features considering all of the expanded options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are good.the clarity of the pictures are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thanks guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two geeks, one for the TV and one for my Alexa, both did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater - TV Connect ensures a full solution for TV viewing satisfaction.

    I would recommend this to a friend