Customer Ratings & Reviews

From talking with our salesman, Gabe, to delivery we were very pleased with our experience with Best Buy! Gabe was professional and so knowledgeable. We knew we were in the right place to make our purchase. The Geek Squad was Awesome and furthered our information while they set up our purchase!

I love my new OLED TV it is completely awesome tied in with the Sonos system it’s incredible and the geek squad did a phenomenal job installing it I will attach a picture but it’s just tremendous

This is the best TV I've ever had. This is not just a smart TV, it's a super smart TV. This is next level entertainment. With voice recognition and Alexa.

These folks went over and above.It was late,they installed it free and gave me $125 back for my inconvenience.

Called to let us know when arriving. Very professional. Set up everything quickly.

Great service ! Its very comforting knowing you have pros doing a tough job crew was phenomenal when they came out

So happy that we ordered the set-up along with the TV purchase. It made the whole process so simple and effortless. The delivery team kept in communication with us, arrived on time, assembled TV and set it up. Removed packaging and made sure that we were satisfied before they left. It was well with the price.

Came in knowing what to do and got to work right away and install this tv and wall mount for my cameras I also purchase and total tech

Great service they brought the tv upstairs placed it on my stand and assist in setting up programs on the set thanks for this service

Wow… Geek Squad installers are worth every penny. Oh wait, it free because I am a Total Tech Member.

The agent who delivered and connected my TV was very respectful and helpful and explained everything clearly for me to understand

They put in in the cabinet and hooked everything up. Showed us how to use all the bells and whistles on the set. Answered our questions about how to use. Most helpful!

The agents came to my home and set up my 75in Sony TV. They were prompt and very nice. Also they took the TV out the box and set it up and showed me how to navigate through it. And the agents demonstrated some of the remote features and help me set up my google TV. Also they cleaned up everything and took away the box for me,overall great service from them.I highly recommend Geek Squad.

The geek squad is always great! They set it up,moved old tv showed me how to work it.connected to my alexa

Fast, quality installation of my 77” TV. Answered all my q and showed me how to use everything.

Geek did an excellent job installing a new Samsung 75" TV. They hard wired my internet connection, so I'm not relying on Wifi and those connection issues. The day after the install, I had a question and phoned Total Tech Support. The person on the other end quickly helped me with a navigation issue. This was an excellent experience and money well spent.

The Geek Squad Agents were so amazing. I do not have the words to describe their knowledge and attention to detail. They were so patient with my numerous questions.

The agents connected my TV and works great! Very satisfied

The agents had some difficulty setting up my tv stand . Once they complete that task , the agents installed my tv. I was a little upset that the agents came extremely late . However , I was please with overall process.

The men showed up on time, hauled out the dead tv and installed and set up the new tv in short order. Painless and easy for me making the paid for services totally worth it for an old un-tech knowledgeable geezer like myself! THANKYOU GEEK SQUAD, THANKYOU BEST BUY!