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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience using Greek Squad . They gave us a window of arrival time .Showing up within that window and communicating along the way. After setup , they showed us all the features of our new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in prepared the equipment and installed my tv and mount. Very professional and fast. Made sure I understood the equipment before they left. Left the area clean and took all trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Roku TV for the master bedroom and already had a wall mount installed. However, I knew I would need help setting up the TV after installation. Aaron from the Geek Squad came out and did an exceptional job of installing the TV, setting it up and showing me the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! They figured out some minor issues coming from the way my wall was built. With an added shelf, every thing looked and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three televisions mounted to my walls. None of the televisions has any cable protruding from behind them. The process was done pretty quickly seeing as they cut holes in the wall to feed the cables through. They even hooked up my other gaming systems. Very professional, high-quality finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service that the chain provided. They came and got the job done and a timely fashion it was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looking for HUGE TV at a not so huge Price....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job on the install. The TV is incredible for the money!!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Done nicely and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works and I am happy to works with them , I highly recommend Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV ect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that installed my TV, wall mount, surround sound bar & mount were amazing!! They were very informative, professional but friendly!! I would highly recommend to everyone. I have them coming back for additional work!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best I love that they centered my television and the wall mount is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat and clean installation. Gave good instructions. Took away old materiel. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed everything so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed earlier than they had predicted. They had the wall mount installed, tv and sound bar in just over an hour including going over operating all. They were quick, efficient knowledgeable and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install by Total Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the techs install a mantlle mount above my fireplace and they did a great job. They were very respectful and the communication was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very timely , polite and professional. They took care of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my T.V. with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up on time, mounted the Television to the wall mount that he mounted to the wall. Excellent job. Agent made aure we had no questions about operations of the television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, but since I did not have my sound system yet, they did not know how much space to leave between the bottom of the screen and the top of my fireplace. Now the sound bar covers up part of my screen. I have not talked to them about this yet. I did tell them that I was buying a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv and wall power quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were exceptional! They went above and beyond to make the wall mount set up seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv & connected my blueray & made sure I knew how to operate controls & move tv mount properly. They did all that quickly & efficiently & were very helpful with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 5 TVs (one was a frame tv). Arrived on time, communicated perfectly, and were super helpful. Everything was perfect!

    I would recommend this to a friend
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