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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 38,681 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Truly professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and the other gentleman arrived on time and added services that I hadn’t thought of but needed. Both were friendly, quick and most of all neat! I loved their attitude and attention to details! Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad For The Win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to mount my tv’s were super friendly, considerate, and cool. They made sure they asked where we wanted the tv mounted and made sure my husband liked the positioning.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Superstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives that came and installed my wall mount were professional and courtesy. They were in and out very quick, for individuals worried about COVID, but did outstanding job. Would highly recommend for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionally done and took away all boxes and de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me set up tv while explaining all the functions. Moved previous tv to my bedroom also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65” TV On Swing Arm Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in SW Missouri Geek Squad installers are thorough and knowledgeable of the product they are installing. Had a new 65” Sony OLED Bravia mounted on swing-arm mount. They spent extra time getting the mount to stay centered when retracted as it kept swinging slightly when let go. After a lot of adjusting the mount they got the TV to stay in place. They then set up the internet connection and got me logged into the Prime Video and Netflix apps and made sure settings worked with my existing SONY A/V system. Explained capabilities of voice remote for switching TV features. I so appreciated Thomas and his partner for all they did to make it a perfect install. This was the second time I hired Geek Squad to install a TV on the wall. Three years ago they were just as good. Worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gold standard service, 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was thorough, very professional, highly competent in his craft. He was friendly, patient and made sure I understood everything he explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, Was awesome!!! He went above and beyond my expectations! Unfortunately the screen didn’t work on first TV, since the store was 5 mins away he was able to go back to the store and get another TV for me! I will be using him again for my next order TV for my bedroom! Thank you Brad for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does an amazing job installing TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last TV we bought we had the Geek Squad install the wall mount & TV bracket, run the wires behind the wall, hang the tv and mount the sound bar!! They did such a great job, we are having them come back to hang another TV we bought from Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delighted with the finished effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV for our family room in our home. We wanted it over the fireplace mantle, and agreed to get The Geek Squad to do the installation. They came when expected, and did a great job. They consulted us with options for the wiring trail, cleaned up, and left us very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent analysis of best placement of tv, professional, timely and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed television expertly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived as scheduled and confirmed. Did a great job of installing Television. They were expert and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and it’s working out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad not only mounted both of the new TVs, they connected our sound bar, helped connect them to WiFi and out cable Boxes. They were very understanding of what we wanted with the tv mounting.. we had them mount our two 50” TVs next too each other just above our 75” tv. It was very important that the spacing was right due to the from door and The other tv. The gentleman who came were friendly, professional and very knowledgeable on everything from the mounting to WiFi signal. We have 5 TVs (3 going at all Times ) and they helped reconnect the TVs to their individual cable boxes and remotes. They also delivered the TVs when they arrived to install. Having the tech support saved us money and stress. They gave us a 2 hour window when we bought our TVs then they called to give us a 30 minute window for arrival. The communication and service was 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JOB WELL DONE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a fanstastic job in mounting the television. Professionalism at its finest. Nothing short of perfection. They cleaned up after themselves and everything was presentable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG86 Donald

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time & took precautions to keep carpet clean & cleaned up. They mounted, set-up & connected all devices quickly & accurately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television mounted in no time they were fast. They were friendly they were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Very professional and exceeded my expectations. Showed me features on the tv I never would have known about.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job at placing the mount and television and gave me a suggestion to place it slightly higher than where I originally wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional & efficient installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & efficient! Well worth the money! Thanks a lot for the grey service, geek squad!

    I would recommend this to a friend
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