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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 38,670 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv and wall power quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were exceptional! They went above and beyond to make the wall mount set up seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in prepared the equipment and installed my tv and mount. Very professional and fast. Made sure I understood the equipment before they left. Left the area clean and took all trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionally done and took away all boxes and de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me set up tv while explaining all the functions. Moved previous tv to my bedroom also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and it’s working out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install by Total Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the techs install a mantlle mount above my fireplace and they did a great job. They were very respectful and the communication was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent analysis of best placement of tv, professional, timely and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by geeksquad, works superbly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, still too paranoid to wxtend fully with new tv on it but im sure it would have no problem. The installer hung fom it to show me how strong it is before installing tv. I expected top performance for the price, and it seems I get it. Moves VERY smoothly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and easy, the installers explained every step to me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 5 TVs (one was a frame tv). Arrived on time, communicated perfectly, and were super helpful. Everything was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional service I’m glad I purchased. I was able to sit back and watch as they set it up. Set up took about 30 min and I was back on the couch watching my shows!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Roku TV for the master bedroom and already had a wall mount installed. However, I knew I would need help setting up the TV after installation. Aaron from the Geek Squad came out and did an exceptional job of installing the TV, setting it up and showing me the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional folks and the service was great - included installation and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my T.V. with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up on time, mounted the Television to the wall mount that he mounted to the wall. Excellent job. Agent made aure we had no questions about operations of the television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a amazing job, I am extremely happy and they were very professional..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed everything so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed earlier than they had predicted. They had the wall mount installed, tv and sound bar in just over an hour including going over operating all. They were quick, efficient knowledgeable and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three televisions mounted to my walls. None of the televisions has any cable protruding from behind them. The process was done pretty quickly seeing as they cut holes in the wall to feed the cables through. They even hooked up my other gaming systems. Very professional, high-quality finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harold and Kadishea did an outstanding installation on our new 85 inch Sony TV. They were very professional, timely efficient and helpful. Their recommendations were well taken and utilized giving us the optimal viewing environment! We have immensely enjoyed movies and sports (including the Super Bowl) even more than before. They are a great Greek Squad Team, highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed television expertly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived as scheduled and confirmed. Did a great job of installing Television. They were expert and experienced.

    I would recommend this to a friend
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