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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and installed quickly. No mess at all. Even stayed a little later to talk tv brands and such. I was hesitant to pay so much for a mounting service but he’s completely changed my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Expeditious and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, expedient, knowledgeable with a tutorial and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Tech Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was great! He was very knowledgeable and recommended the larger TV wall mount than the one I ordered. He installed my 50” Toshiba Fire TV I just purchased at Best Buy with the TV wall mount. He was very honest and excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were done super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Completed the task and a few other extra things i asked them to complete

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    85” TV wall mount looks perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to our home and installed the wall mount tv and our 85” heavy tv did a spectacular job. They were very helpful and handy. Couldn’t down this without them. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service from the geek squad. They mounted my new tv and set up my roku. They were both nice and professional and the installation was fast enjoying my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service...showed up on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...very professional. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re knowledgeable and i would greatly recommend getting their services especially installing an 85 inches TV to a wall mount bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the TV was very professional and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers listened to my request for television placement which left adequate space for our sound bar. Careful and thorough installation and setup of our new television was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount and install on a custom build!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy “Tech Package” for $150 to have my Sony Bravia 75” TV mounted by Best Buy’s Tech team in a dedicated cutout above a custom fireplace build. Best Buy’s installers worked hard to find the mounting studs behind this custom wall and got the mount secured and tv hung properly. A job well done by their team. Also worth noting is that I had 4 other tv’s to mount in my home and with the “Tech Package” Best Buy will mount those for $50 a piece. Pictures are included in this review so customers can see their work. Last but not least a “thank you” is in order for my contractor and his team for completing this custom build from nothing but a drawing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang up job mounting my new Frame TV. The guys were knowledgeable, courteous and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work and then they coming on time thank you

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and respectful and knowledgeable and cleaned up after themselves great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done in s timely fashion and they put the TV in a perfect spot

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Free tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty - total tech all day! It’s really the best knowing your products are all covered and you get free tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and very efficient. Job well done. I will definitely use them again for this type of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and helpful considering the fact i am a perfectionist. I’m extremely happy with the mounting service, i had a very small space to work with it and they did it perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of 85” Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was first class. Did a great job… highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the tv satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient tv mounting. They went the extra mile and installed my speakers into my receiver. Turned out that the sound from the rear speakers was terrible and i had to disconnect the whole thing. Plus, since they spliced the wires, I was not able to set up the whole surround sound I had previously had upstairs. So the sub, sound bar and rear speakers were useless to me and mi had to buy a whole new sound bar. Now i have wires running all over the wall and does not look like it was professionally installed at all.

    No, I would not recommend this to a friend
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