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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 38,681 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV flawlessly and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted, installed my TV exactly as I wished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and very efficient. Job well done. I will definitely use them again for this type of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was worth every dollar. Joe and Yadiel were great! They were professional, yet friendly. They were also very knowledgeable and were able to patiently explain the tv and remote functions. Thanks Geek Squad from Best Buy’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rack. Does its job. No complaints. Been over a year and very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over the year have been a very satisfying store for electronics and other needs.Thier customer service have been great soon as I entered the store they welcomed me what great hospitality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang up job mounting my new Frame TV. The guys were knowledgeable, courteous and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, worth every penny. The help me not make a mistake on the mount being used. They replace the mount I puchase to give me the nest mount for my wall and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full process was done properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my 55” new tv on the wall and removing the old one from the tower was done in a great way. Full setting was completed after I started asking for some of them as I was advised at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad unacceptable experience and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my recent purchase of an 85 inch TV with a sound bar installation. The installation was a nightmare as the TV was crooked and the sound bar was not properly mounted nor the remote worked. The picture quality is great but the crooked installation ruins the viewing experience. The service quality is also subpar, after many holes drilled in my new walls and I expected better from geek Squad agents. Overall, the installation experience and mediocre customer service quality has left me feeling disappointed with my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes all connections were done right ,and I am very happy with my new smart tv.The color is perfect,brightness. But the very best part is I no longer have a hue monthly BILL,I can’t said it enough,very happy with my smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service...showed up on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...very professional. Answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and respectful and knowledgeable and cleaned up after themselves great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the tv satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient tv mounting. They went the extra mile and installed my speakers into my receiver. Turned out that the sound from the rear speakers was terrible and i had to disconnect the whole thing. Plus, since they spliced the wires, I was not able to set up the whole surround sound I had previously had upstairs. So the sub, sound bar and rear speakers were useless to me and mi had to buy a whole new sound bar. Now i have wires running all over the wall and does not look like it was professionally installed at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job and cleaned up behind themselves. I would recommend them to family and friends! They even had treats for my fur girl.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good frame tv best of best , size is best fit to wall it looks like painting piece wow !! Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work and then they coming on time thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad did great job mounting large tv and were very professional and knowledgeable,thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism from crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great and friendly. They were professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were really helpful. They came and mounted my tv fast and help me set up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of 85” Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was first class. Did a great job… highly recommend

    I would recommend this to a friend
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