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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and very competent while listening to my desires for my set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out on time very professional I would tell my friend if they need anything installed to go with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and called before arrival. It was a team of 2 installers for a 65” tv. They were polite, and efficient. They installed the tv on our existing mount, hot it connected to our cable and answered our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    82” TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice guys came out and mounted my TV in no time!!! Looks great and sounds great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Trevor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor was outstanding! He informed us every step of the way. He connected 3 speakers and 3 other components with our new Samsung TV. Everything looks and performs Great! Looking forward to Trevor helping us with future tech needs. Thanks Trevor!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They did an excellent job installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had everything they needed to install my new wonderful tv explained in full details how to work it very happy customer thanks Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys. Mounted the tv and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great set up experience very nice and knowledgeable crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our new 65 inch LG TV and bracket. They were amicable, efficient and helpful, and took time to make sure we understood how this TV worked. This is our first smart tv so we had a lot of questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of explaining what they're doing and what they were looking for in the wall. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad people are experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good. They inboxed the Tv, mounted it and set it up quickly. They explained how it works and gave me links to the manual and video instructions. They cleaned up and took the trash with them when they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever! Geek Squad installed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gees Squad agent mounted and installed my tv on my wall perfectly without any problem! Best service ever and would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always does a fantastic job when I order from Best Buy thank you guys for mounting my tv and soundbar so quickly and for taking the time to set up my WiFi and showing me how to download apps onto my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Install & Customer Service Ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dax called ahead before arrival and was super nice and took his time with me and how I wanted my new 75” TV mounted ! He did a amazing job...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install by Geek Squad. They practiced good social distancing. Wore masks at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in mounting our 65’ TV. They handled everything with care and it looks fantastic on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a huge help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - not a rush job. Tech was kind and patient. Took time with me to show me what the LG offers. Removed my old TV which was heavy and awkward, never complained. Even made my mounting device work and saved me from buying new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always great. They came quickly and were very knowledgeable and set me up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Big Screen Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a wall mounted television with another The Geek squad had everything they needed, covered their shoes…blanketed floor to prevent scarring and got the replacement completed in a very workmanship manner professionally, quickly and quietly!!! I highly recommend The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75 inch QLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on the install and set the tv up for me. They showed me how to use it. They were very helpful

    I would recommend this to a friend
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