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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,670 reviews
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony 75 “ tv installed on my wall buy geek squad. They were very professional & great to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, polite and knew exactly what they were doing. They brought additional HDMI cables and an extra mounting bracket for me to buy (the original one I purchased did not fit the construction of the space). We will definitely be using Best Buy’s installation service for all future purchases, as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point!! The team were effective and converse greatly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hung the TV on the wall with no issue. Quick and it looks spectacular!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helpful. They installed both TV's but one thing they did install the mount to close to an outlet and the mount is leaning and will need to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys worked together to quickly and efficiently mount and set up my TV and soundbar. They made sure everything worked and I understood how it all worked. I HIGHLY recommend this crew!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time using geek squad to mount tv on wall. Excellent job! Will be using them to mount a third TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and knowledgeable. They took the time to explain what they were going to do and offered me different mounting spots and what our preference would be They got the job done quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great jib

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and mounted my tv over my fireplace and with the total protection plan it was a smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, great and fast service done with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung my tv above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and courteous. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squas installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minute my tv to the wall and got it working before they left

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job mounting my TV and installing the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great no issues, both technician was very respectful of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv quickly and proficiently. Was very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's installed and mounted my tv and hooked up my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV and Best Buy Geek Squad set it up and installed it. They were very professional and did an amazing job! I’m very happy with my purchase! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. You’d be happy you bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
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