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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 38,670 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to my residence were professional and quick. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new wall mount and new TV were set up perfectly by the Best Buy team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Doo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Is an understatement these guys were great. Like watching doctors work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job. I couldn't have asked for a better in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came with the TV and mounted. They did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TeamWork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job!! Cleaned up and made sure everything worked before they left!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Positive vibes and very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly. They were fast and knowledgeable! I couldn’t ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s What’s Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is stellar LG has taken it 2 another level Happy Holidays 2 The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theybdid a gr3at job. Communication was great, they mounted the tv when i wasnt home (gad it marked out amd someone else watching the home). They threw away my tv box which was well intended but i was actually trying to save, but i appreciate the thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional and Friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and great. Very Professional. Would use the service again and recommend Geek squad to any of my friends. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hanging a 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging up the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roman installed the TV and soundbar. Did nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put my tv on the wall very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job. The job was done correctly and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing !! Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect, tv looks amazing, he left my house cleaner than when he got there. 100% satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and we’re very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and installed new 75 inch tv. They wave hooked it up to existing sound bar and made sure product was set up with all sdmi prior to leaving. Clean set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we finally got an installer here after 3 scheduling attempts they were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit pricey but they did a great job and were able to figure out wifi issue with tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could not be happier with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the squad team members who came to install my TV and connect it up to my stereo system. They had all the right answers to some perplexing issues that we faced. They were able to hide all the wires and connect up all of the technology that we had in our home. And when they left, everything worked flawlessly. I would highly recommend this service to anyone.

    I would recommend this to a friend
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