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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant process of purchase and installation. Installer was maticulous to details.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hanging a 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging up the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and we’re very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roman installed the TV and soundbar. Did nice work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we finally got an installer here after 3 scheduling attempts they were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could not be happier with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the squad team members who came to install my TV and connect it up to my stereo system. They had all the right answers to some perplexing issues that we faced. They were able to hide all the wires and connect up all of the technology that we had in our home. And when they left, everything worked flawlessly. I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helpful. They installed both TV's but one thing they did install the mount to close to an outlet and the mount is leaning and will need to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theybdid a gr3at job. Communication was great, they mounted the tv when i wasnt home (gad it marked out amd someone else watching the home). They threw away my tv box which was well intended but i was actually trying to save, but i appreciate the thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV and Best Buy Geek Squad set it up and installed it. They were very professional and did an amazing job! I’m very happy with my purchase! Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Media Room TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good system, met all expectations in my media room. The installation from the Geek Squad was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. Installed my tv without any issue. Thorough walkthrough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV with mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. No mess. Good clean up. Work completed within half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. You’d be happy you bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The gentleman that showed up treated my house with respect and I’d highly recommend this service as they are very experienced and will do an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Clint and Skylar, Geek Squad installers for the awesome job they did installing the tv mount and tv. They put the 82 inch tv on the wall in the exact spot that I wanted. Very knowledgeable and professional technicians. Definitely will use them again and recommend they to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful, informative, professional, courteous, and efficient. Was careful to make sure TV was in a location (height on wall and distance from sliding glass doors) that worked for visibility and would not get bumped into when using the balcony. He also reviewed the features of the TV and made sure the startup settings were completed. Overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for the exceptional clean look!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they we’re great! they can come and do it again next time

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Glad I used them…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Daniel was a wonderful, knowledgeable professional.

    I would recommend this to a friend
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