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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They got it done quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the installation. The TV itself has issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely,efficient, thorough and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happy with their team installation. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" nano cell install and mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my 86" nano cell tv eith perfection. The two gentleman were professional and very respectful not to mention very quick. I even double checked the mount with my level before they mounted the tv because they mounted it so fast. They were spot on. Great job and I would definitely have them back out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy geek squad was excellent help on installi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was awesome help to install my tv and hookup all my equipment!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my 75 inch television were very professional, quick, and very knowledgeable in their duties. I would recommend Best Buy’s Geek Squad for installation any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick an efficient only downside they were a little late

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    45 minutes- up n running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job handling my install and most importantly- setting EVERYTHING up. Will use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick job, and good instruction, but needs tweakin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Yaz? did a good job-just needs some tweaking to level it. Wish I’d noticed before they left, but was too busy getting instruction from Derek on how to work the tv and remote. I need Derek to come back and fix the mount of this tv, then mount an upstairs tv, and maybe program a remote. He is very patient and good at his job. Please have Derek call me after the holiday. First image is my first tv, second is the mount of the new tv. Left lower corner is a little low-just needs to be a little higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clinton from Best Buys Geek Squad installed the mount on my wall along with my 58 inch TV. The installation done by Clinton was done perfectly. He made the job look easy. I know that I couldn't have done it though. There are no wires showing and the tv, sound system and remote control were all in sync thanks to Clinton. Best Buy has the best Geek Squad and the best merchandise. So happy with my entire purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and professional! Jeffrey from the Geek Squad was outstanding from beginning till end. Entered the home by putting plastic covers over his shoes, brought in a folding table to place the equipment to avoid scratching the floor, and vacuumed everything before leaving. Gave great suggestions and even hid the tv receiver for me behind the tv with twist ties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast, efficient, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure it was connected to the Internet for me! They did a great job and were very quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad mount my 65” tv after our remodel. They were quick, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge and his buddy I forgot his name were so professional in unboxing neatly the 85” Samsung TV as well as transporting properly and mounting securely and setting it up evenly. They also wore shoe booties upon entering the door and follow safety Covid Precautionary Measure like masks and gloves and disinfecting hands frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek's are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Fast and safe very professional guys. !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly highly recommend this service. The installers did a great job installing both my 75' TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect install by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the amazing service, professionalism and my overall experience with Geek squad. Most of all I appreciate managements (Steve) service and dedication in making sure I was a satisfied and happy customer. I'm now a loyal Best Buy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting the tv , and making sure it was safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, ready to get the job done in a timely fashion. Both employees were pleasant and professional. They knew their business and got the job done quickly and cleaned up very well. Very, very happy with the service and will highly recommend to anyone who asks me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV and insuring that it worked properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, affordable. Just let BestBuy do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy/geeksquad mount my 65" TV on the mantle above my fireplace and they did a superb job at a great price, easy to schedule, the guy was super professional and informative. Couldn't ask for a better service with this honestly. Still holding strong to this day and I got a swivel mount so I can move it around. Very sturdy.

    I would recommend this to a friend
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