Customer Ratings & Reviews

The mount is exactly what I wanted it to be it actually moves around my TV and makes it better for my TV experience!!!!!

Installer’s were very knowledgeable. Attached TV mount and TV in a professional manner.

Fast service. They mounted the way I wanted and set everything up. They wore slippers to not get my home dirty. And the service was free! Definitely would do it again.

They did a great job installing and answering my questions.

The agents mounted my television where I wanted it then connected my devices and made sure everything was working properly.

Great and expert Geek Squad tv mounting service every time

The agents mounted my TV beautifully and they were very professional and respectful. And they answered all of my questions. I highly recommend them. Awesome. Amazing.

The guys who installed and set up my TV were great! Very helpful and knowledgeable!

Amazing people. Considerate and funny!!! Explained everything. We’re quick and timely. J can’t say enough good things.

Geek Squad is amazing. Thank you for setting up my 5 large screen TV’s and Sonos systems. You keep the work area clean and intact making sure that I can work everything before you leave.

This has been absolutely the WORST experience ever and I’ve even work at Best Buy and have never heard of such a situation. I don’t ever plan on doing a service with Best Buy Geek Squad ever again. I purchased a 75” Samsung Tv as well as a mounting service. Both services were scheduled to be done 11/30. I’ve had to reschedule and move my entire day around 4 times in span of three weeks and still can’t get the services done. I finally received my tv last week but still am having issues with mounting it. I have multiple email confirmations and the last email I have was for December 14th (I’ll include a screenshot) yet they don’t have it in their system. I’ve talked to multiple people as well as two supervisors and they all say the same thing. They can’t do anything to actually help aside from suggesting to reschedule. For one of the days I scheduled for my tv to be mounted and delivered I physically seen the geek squad truck parked outside across the street from my apartment in the grocery store parking lot. I waited to receive a call and never did however from what I was informed it was left in some notes that a phone call was mad and they had no access to the building. I watched them drive off and never contacted me. It also does not help that the number that’s left on the app and given out is geek squad call center. They don’t have any direct contact with the actual geek squad service teams that are going out to do the services.

Geek Squad did a great job with the mounting of our 77” tv

They did an excellent job with my tv Installation! It was a challenge because it's 65" and in a corner. They had it done in less than 20 minutes. I just need to arrange my equipment how I want it. I love it! Thanks guys!

Great job - and a stellar installation above my fireplace!!

The guys who mounted my tv did an excellent job. Quick, clean, quality work.

This wallmount is easy to use and fits perfectly with my 65in Samsung Q90R.

The two techs arrived on time and looked very and acted very professional. I showed them where the tv was to be mounted and they went right to work. In less than 45 minutes they were done. It looked great. I would highly recommend Best Buy techs for your job. Great job!

Rob and Kody did an excellent job mounting my 75” Frame TV. They wore masks and booties and cleaned up any messes they had made drilling into the wall. They were professional and efficient. Don’t try this alone!

I've had multiples TVs professionally installed by Geek Squad and this experience was no different. The agents were courteous, safe, efficient friendly, and knowledgeable. I would highly recommend their services.

Great job wall-mounting my new 55" TV, making all the necesary connections, and giving me really clear instructions for using the TV.