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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 38,670 reviews
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tv installation went great. Can't say enough good things about a process that can be stressful. The service was excellent and I would highly recommend geek squad tv mounting (at least my experience was great).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and connected it easily to my WiFi and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounts and tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved our tv and sound bar mounts from our old house to our new house. The Geek Squad was early and got the job done quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and was very professional throughout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Sony Bravia X90K TV mount, connect and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a fabulous job. They did the mounting, connecting, set-up, downloading and provided instructions. We couldn't be happier. This is our first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great! Our installers came out and explained everything they were doing. Very professional, knowledgeable and neat. Our Television was being mounted on the mantle and had just been painted. Not one scratch or mark on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were mounted very quickly and professionally. Was explained what was being done, even asking me where would I like it mounted and gave their input. It was really helpful, especially knowing that they had been in the exact apartment complex and knew the layouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done a great Job mounting our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I was very pleased with their expertise and how everything went smoothly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual mounting process was quick and efficient. The installer had to mount it into cinder block wall. He did that well. My complaint is with the installer. I told him very clearly where I wanted the TV to hang. We discussed which wall would be best. It was to be mounted in the corner of the room, so we had a couple of options of which wall the mount should be on. We all agreed on the wall. After it was mounted, it looked terrible. The arm of the mount was too short to position the TV where I wanted it. One side of the TV goes into the window draperies and looks terrible. When I expressed concern at how bad it looked, the installer blamed me and said I picked the wall. When I again demonstrated where I wanted the TV to be, he told me I picked the wrong mount and the arm was too short to reach out where I wanted the tv. Again, we never saw the mount at the time of purchase. It was added to our purchase and was brought with the installer. When I said I was unhappy and could he please move the mount to the other wall so it would hang where we wanted, the installer just replied a flat out NO. He then said we paid for only one installation, we picked the wall and he would not move it. Shortly after, he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutelt totally impressed with the service. Chris and the techs kept me informed of their arrival, and made sure everything was done to my satisfaction. I cannot imagine better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 86 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as adorable, the techs showed up with the mount, installed it, correct height, connected the TV, programmed remote, cleaned up and left! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team ever! Especially Scott!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service provided by the “Geek Squad”, Scott is the best! Had him for two tv mount installations, and he has excellent customer service, friendly, and goes the extra mile to help out. Would definitely recommend to friends and fam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Reliable and Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, professional, on time and did an excellent job hanging my Samsung 55” Frame TV, which is challenging to install compared to all most every other flat screen television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technicians were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians were very knowledgeable and helpful. They worked efficiently, respected my wishes and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for my Beat buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was very satisfaction the that’s I’m purchased . thanks so much !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG AL'S GIANT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUY'S FROM THE GEEK SQUAD WERE GREAT INSTALLING IT. THEY WENT ABOVE AND BEYOND!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion mount fragile 75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, on time, and professional. They did a great job handling my tv and wall mount. Everything went well. I was glad I elected to have them install everything. Would definitely recommend Geek Squad for this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of 75 inch LG Smart Tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my recent purchase of a 75 inch LG smart tv. From purchase delivery, to mounting the Best Buy team was courteous, knowledgeable and most of extremely professional. I am extremely happy with my purchase experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's Installed on wall and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's to my complete satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called ahead of delivery. They were skilled at installing the tv mount and connecting all of our devices. They really took the worry out of this purchase all together.

    I would recommend this to a friend
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