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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 38,670 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and great service. Fast and friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it all quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my 85"tv and connected everything to my Dolby Atmos surround system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not their best work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unfortunate experience with Best Buy. It took three appointments, one of which the Best Buy personnel did not even show up or call. Very disappointed in the quality of work from the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really friendly i would really recommend it very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad or Total Tech mount and install our new 75" Sony. The tech's went over and above to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I am so please with this installation looks very nice ….. … awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting T.V mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, guys were right on time and took proper precautions to ensure our safety. T.V looks awesome mounted! Thank you! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a fantastic job installing and setting up our new Vizio tv and sound system. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly suggest Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my tv and connected all my devices were great! Very professional and efficient. Would highly suggest using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable and detailed service technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV efficiently and made sure every component worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and easy to use. It looks great on my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional & navigated all the controls on remote for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job at installing my 75” TV on the wall and we’re very professional and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job installing my two televisions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, professional staff, and timely service. A job well done! I am very pleased and will call the Geek Squad for future projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service provided. TV centered and mounted perfectly straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, good price and quality service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 86" TV within an hour!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick competent & on time. Kept m updated throughout the whole installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They make sure you are happy, and their work is excellent.

    I would recommend this to a friend
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