Customer Ratings & Reviews

We are so pleased with the service we received from the Geek Squad. The technician was super knowledgeable and installed new cable boxes for our mounted TV’s

very good service and very polite the technician Ronin that came to do the instalation of my dvd blu ray player...thank Greek Squad for so expert technican...and good service..

The technician William was absolutely wonderful helping us remove our devices from the Harmony App, which had failed and showing us step by step how to use each device’s remote to turn on the amplifier, the Samsung Frame TV, Apple TV, the dvd player, our CD player and turntable. He was patient, professional and extremely courteous.

Excelente work and product i love my new tv they did an amazing job

Vincent was a very nice person and he did a great job setting up my TV

The agent had been here before & also was well prepared. Another agent had also been here in the past & he had communicated what he had done prior to his arrival. After explaining our frustration with efforts of trying to sync everything was not working. He understood & immediately starting the synchronization process going slowly & step by step so we thoroughly understood. When he finished it was completed. It also allowed us to be able to manage troubleshooting in the future. The agent communicated on our limited technology level. He was professional & respectful. If we ever need this type of service again I would request him. Sincerely

Great investment in time and service to correctly install all aspects of new television and sound system. Impossible to know all the ins and outs of new television installation and sound quality checks and compatibility with other devices.

The geek squad solved the problem I had with my DVD player and connected it to my new TV. They were very professional and knowledgeable. A very nice experience!

Very friendly. Fixed indoor speaker system and reprogrammed controller. Also added Apple Box upstairs to 2nd Tv.

The 2 agents did a great job setting up our devices. A few hours after they left, everything went down again. We turned off the tv & entertained ourselves with a board game. The next day Fire TV worked & has since gone back down. Initially, ROKU also stopped bur is again working when FIRE goes down. Apparently they are linked differently because today hubby switched from ROKU to FIRE by simply hitting home on the fire remote. Normally that requires the use of the TV remote. Something crazy crazy here, digurally.

Geek Squad installed our Smart Blu-ray dvd player and a VCR to our old tv set. Ended up having to make a second appointment (no charge) to complete the set up of the dvd player because we didn't have the tv remote control to change the settings on the tv. We could get the picture, but no sound. I was able to schedule a second appointment once I got the tv remote control replacement in hand. Geek Squad changed the setting with the tv remote control and we now have sound for the dvd player. Very satisfied with the work Max did.

The Geek Squad connected my new TiVo unit, and I am so pleased with the results.

A great technician! He took care of everything and more!

The agents mounted it and fixed it with all my devices

The team did an excellent job hooking up my DVD player and sound bar! Very professional and informative.

Chris and his colleague were fantastic. They installed the TV and sound bar and made sure my husband understood all the features and how to use them.

Diligently and carefully the Squad installed my new TV

the agents assisted is converting my non smart TV using Roku and apple tv 4k. All changes were explained to my satisfaction

Geek did a good job connecting my TV and the mess of wires in the living room, but, it took another visit to get the bedroom one done. On the second visit which I didn't mind having to wait for the extra parts to arrive in the mail. I have used Geek Squad for years here in GA and in California and have had excellent service.

THE LADY WAS OUTSTANDING IN BER PERFORMANCE FOR THE TASK…. BECAUSE OF MMY STROKE SHE TOOK TIME IN EXPLANING THE OPERATION OVF THE HAND HELD DEVICE … SHE IS AN EXCELLANT EMPLOYEE