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Customer Ratings & Reviews

VTech - CS5129-26 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black; Red-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 820 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 820 Reviews
  • Rating: 1 out of 5 stars

    Made cheep!

    Posted
    Nancy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Phone Wouldn't set in the cradle.had to keep touching it and pushing it to see a charge light.that was the first day.next thing one of the phones stoped charging a few days later ,looked it it and discovered one of the mettle things had fell out and was missing.then I started using next phone and it wouldn't charge unless the phone with the missing meddle thing was charging in the number 1 phone cradle with the answering machine.it was probably 3 weeks and couldn't get it to work so I through it in the trash.went and bought a different brand phone and it was made the exact same way ,not happy at all.so far the second one is working.they are made so cheep though it's a joke .every time I use the phone I am looking to make sure the same thing doesn't fall out on this phone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    My best phone purchase

    Posted
    Linsanity
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My old Vtech cordless phone for almost 9 years died few months ago. I was desperate without a home phone. Then, I found this cute red phone on sale online with good price. I researched on Vtech phones for a little bit. It has a good reputation for many decades. I took a chance to order online without seeing it at the store. I have this Vtech Cs5129-26 Dect 6.0 Expandable Cordless Phone System for almost 2 months. I like it very much. I could listen to messages on the phone set through a speaker. The downside is the light on phone set only lit on number keys, nothing else. I can't use old Vtech phone battery for this one, either.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy this phone. The range of the cordless de

    Posted
    Purple
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Don't buy this phone. The range of the cordless device is limited to the room where it is plugged in. This very limited feature cancels out any other benefits of this phone. I bought it because it was the cheapest one in Best Buy and it's cute - red - very cute. Bad idea. I wished I had spent $10 more and gotten a better model. It is seriously annoying to be limited to 1 room in my house when talking on the phone. If I go to the next room, the caller cannot hear me & thinks I have been disconnected. Really annoying. The other features seem fine, but that doesn't matter when I'm tied to the room where it's plugged in.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent basic home phone

    Posted
    JoelfromCarsonCity
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Yes, it is push-button and basic with a few functions and voice messaging, but the reason I like this landline unit is that it goes outside of the wireless services and only added a fractional cost to my Internet price. It mainly is my emergency phone for my mom and the remote gives me options of where to set up. I like the idea that she can call regardless of current wireless service conditions. It runs parallel to our fax/printer line, another benefit of landline service. Overall sleek and user-friendly, I recommend it as a dedicated system.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Don't buy this phone - spend $10 more

    Posted
    jaxster

    Don't buy this phone. The range of the cordless device is limited to the room where it is plugged in. This very limited feature cancels out any other benefits of this phone. I bought it because it was the cheapest one in Best Buy and it's cute - red - very cute. Bad idea. I wished I had spent $10 more and gotten a better model. It is seriously annoying to be limited to 1 room in my house when talking on the phone. If I go to the next room, the caller cannot hear me & thinks I have been disconnected. Really annoying. The other features seem fine, but that doesn't matter when I'm tied to the room where it's plugged in.

    No, I would not recommend this to a friend

    • Brand response

      VTech_Support

      Your experience is not typical. Most users can roam around their homes, even taking the phone outside without losing signal. However, as each environment is different. Try installing the base in a different location, if possible. Your comments are appreciated. VTech

  • Rating: 5 out of 5 stars

    Awesome phone for visually impaired!

    Posted
    Youtoo43
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this phone set for a relative with vision problems. She had a similar phone that was silver and had difficulty finding it when it rang. This RED phone is easy to find and comes with an extra handset to keep closeby so they know where the phone is. This phone was a big hit as a gift this Christmas. My relative is tickled pink with her RED phone. Also very reliable as its nearly the same as the cordless phone she had for a decade and got a lot of use and was very reliable. Very pleased with this product!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    awful phone

    Posted
    homephoneuser

    I had high hopes for this phone. I bought this because my other Panasonic phone stopped working after 4 years. I liked the red color too. But talking on this phone is a nightmare. I am constantly hanging up on people because my cheek hits the off button. I am returning in at once. Its not comfortable to use because of this poor design. I have to hold it off my face. Forget about holding it for a second with your shoulder if your hands are busy- instant hang up!

    No, I would not recommend this to a friend

    • Brand response

      VTech_Support

      Thanks for your comments, although we don't often hear from others about their cheeks hitting the off button. We'll pass on your feedback to product management. VTech

  • Rating: 5 out of 5 stars

    Perfectly satisfied.

    Posted
    Penguin88

    Just bought this phone and we are very pleased. It looks sleek and stylish, and although it is lightweight the construction seems solid. It was easy to setup and is easy to use. Sound quality is loud and clear both on the handset and on the speaker. It has worked perfectly for us so far. We are glad to finally have a steady longterm phone number instead of just our ever-changing cell numbers. We are very pleased with this phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Phones are just okay

    Posted
    Rubyred138
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These phones are just ok, nothing spectacular. My husband has had the batteries die on him when he was on an extended customer service call and had to switch phones in the middle. The block list would be a nice feature but it's very limited on how many numbers you can actually block. It's like 10 I think which is nothing compared to how many robo/ advertising /sales calls we actually get.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    latishaw24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We’ve had this phone about 3 months now. We bought it for my younger son’s room since we do not allow him to have a cell phone yet. He’s upstairs and we are downstairs so having this phone helps us be able to communicate with him without heaving up and down the stairs every time. The phone is very easy to use by following directions. My son is 11 years old and has no trouble.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste of money

    Posted
    Leylie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I chose this brand because I've had a phone from them before and it worked well and also because of the price. It was a complete waste of time and money. It worked for two days and then would not charge. I kept it on the base for two days and it never charged. I checked the connections and I put it back together again and nothing. I ended up taking the battery from the new phone and putting it in my old phone and now my old phone works like new.

    No, I would not recommend this to a friend

    • Brand response

      VTech_Support

      Leylie - Call tech support @ 1-800-595-9511 so we can troubleshoot. We want you to be happy with your purchase. VTech

  • Rating: 5 out of 5 stars

    Best choice for a phone!

    Posted
    Snoopyfan6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have no regrets for purchasing this phone. It received great reception throughout my 1300 sq ft house, was very easy to install on the wall, and is very comfortable to hold. I usually use the speakerphone option so that I can multitask while on the phone and it is clear for both me and the person on the other end. The red is a great color choice too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Cordless Phone For Home or Office

    Posted
    Taylor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this phone a few weeks ago and I love it! The phone is lightweight, sleek in style, and has great internal and external speakers. It is very easy to hear people on the line you are calling. The numbers on the phone are big, clear, and easy to read. This phone is perfect for any office or home setting. I highly recommend purchasing this cordless phone if you are planning on setting up a home office or are planning on getting a new house phone. A+

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job, and is stylish, and inexpensive

    Posted
    JayS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed a light weight cordless phone with 1 additional handset. I also didn't want to hassle with adjusting an answering mechanism, since I was going to use my triple play from Verizon to handle voice mail etc. I have turned off the answering portion of the phone. Everything is working as expected, and the black/red combo adds some style. All in all, I'm pleased that I bought it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great basic phone system

    Posted
    Tiffanygirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A simple home phone w/answering machine. Works great, easy setup and LOVE the red color. The extra hand set is very handy. You can retrieve messages from both handsets and the range is adequate for my 2500 sq. ft. home... Haven't dropped a call yet. The speakerphone is loud and I can hear fine using the hand set. The design looks great, very sleek and modern, and the main unit has a very small footprint so it should fit anywhere.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Functional phones - wish for more

    Posted
    Lianom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I chose these phones because they were bright red and harder to lose. I wish, however, they had some of the functionality of my old phones. I also wish they came in packs of four, not two. However, I know that landline phones are on the way out. If my home were more cellphone friendly we wouldn't need landline phones and would likely phase them out of our home tech. But, we need them so these will work in a pinch.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Less than optimal

    Posted
    Sandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love V-tech, I have a 4-handset unit in my home now. I bought this new unit to use on a 2nd line. I thought it would be the V-tech quality I was familiar with, but it's not. It's extremely lightweight, doesn't even feel firm. The sound quality is tinny, If I'd paid attention I would have returned it, but too late now. I wouldn't recommend this particular model...V-Tech does make a good product, but this isn't it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very hard to hear, real bad echo!

    Posted
    Brrr1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Would not recommend to purchase. Has a very loud echo, hard to understand person called. They were also having a difficult time hearing me. The phone itself was of very poor quality. Could not set up answering machine. The directions were a bit sketchy. I have owned V-tech phone previously and have been very satisfied.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Multi-Handset Phone w/ Digital Answering

    Posted
    Foxtrot860
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Update to my previous review: I like VTech products and this is no exception. The CS5129 Expandable Cordless Phone System w/ Digital Answering System is a perfect fit for my home. Along with the CS5109 DECT 6.0 Cordless Expansion Handset, I put a handset on every floor so no more funning up and down stairs to get the phone. Nothing has changed except that I will select the correct recoomend button below.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Color, Great Phone

    Posted
    lanaya
    • My Best Buy® Elite Plus MemberElite Plus Member

    I recently purchased this to replace my retired mother's old phone system. Her last VTech phone system lasted 5-6 years without having any major problems, then it began having a sporadic answering system failure and wouldn't record messages. This unit was easy to setup and had the same functionality and feel of her old phone. Overall, very happy with this purchase.

    I would recommend this to a friend