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Customer Ratings & Reviews

Your price for this item is $39.99
The previous price was $49.99

Customer reviews

Rating 4.4 out of 5 stars with 2568 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 194 reviews
  • Rated 3 out of 5 stars

    VTech - cs5129-26 Dect 6.0

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my phone's November 24th 2019 by January I can call on it, I can receive calls on it but they cannot hear me talk on it. I no it's under warranty but I can't find my receipt which is my fault, but going to see if I can get it changed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great, but not bad either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a low end phone. Works but that's about all I can say about it. No one in the store seemed to know more about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    If RED must be your favorite color...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If RED must be your favorite color then you need not look any further because this 2 handset cordless phone system w/answering machine has every possible feature built in and they sound great along with long battery life too. Highly recommend this VTech to anyone who is looking!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Greatest I even had to hide it in cabinet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it’s job like ringing loud enough for me to answer the only thing I don’t like is I can’t hear when someone is talking and I only purchased it because i was having difficulties with my cell phone and hid it so I don’t have to see it but it is usable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just a Pretty Face

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I like is the color. The sound on the receiving end is said to be poor with static. Also the talk / flash button often switch and the call will not answer. The battery life is much shorter than the previous system that was the same type and features but several years older.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Missing one feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself looks nice and works fine. However, we found the screen to be too light/dull and there is no brightness adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Good quality, Price

    Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not looking for a high tech but easy to use phone, this is just fine. the price fits but don't expect too much. the menu takes a bit to get used to but the sound/voice quality is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Caller id

    Rated 3 out of 5 stars

    great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty and inexpensive phones, but a little hard to hear on and when it rings, it does not tell you who is calling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 3 out of 5 stars

    Vetch phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine,like the color ,don't really use it that much most of the time uses our cell phone,the price was good

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Needs better lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 3 stars because the buttons don't light up and the LCD screen should be a litlittle brighter.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Phones are just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are just ok, nothing spectacular. My husband has had the batteries die on him when he was on an extended customer service call and had to switch phones in the middle. The block list would be a nice feature but it's very limited on how many numbers you can actually block. It's like 10 I think which is nothing compared to how many robo/ advertising /sales calls we actually get.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Should have spent more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with volume all the way up , can barely hear people on other end 80% of the time. Pretty sure will return for upgrade. Very easy set up - looks nice, but reception is terrible most of the time. I just wanted simple and 2 hand sets - definitely got what I paid for -- poor quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 3 out of 5 stars

    Very modern and nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way this phone looked so much, I overlooked its features. I am very disappointed that it doesn’t have talking caller ID. The scrolling features for messages and caller ID log could be a little easier to use. There is definitely room for improvement.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Hard to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numbers and on off buttons are hard to see... the phones are to small and hard to hit the keys because the keys are to close. I do not care for the phone. Also the volume on high is not very loud. So if you are a elder I would not recommend this type of phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Old landlines

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot recommend as the buttons are slow and clunky. Hardly anyone has landlines anymore. These were great for back in 1980s but very dated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    They do what they are supposed to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this set to use as a phone set for our house and while they do what they are supposed, the sound quality isn't as good as some of the more high end phones, however, for the price they are decent enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but unfortunately that range wasn't enough for the apartment. We live in Puerto Rico and walls are very thick and the apartment layout is very challenging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic phone nothing special sound quality is poor. handset is small. i would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good quality

    Rated 3 out of 5 stars

    Looks great but has problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to use and have good sound quality. However, the erase messages feature does not consistently work which is very frustrating. The redial feature also is inconsistent in either not redialing at all or not dialing the last number used.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Three and a half stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a middle of the road phone. It’s packed with pretty standard features like most phones. My only issue is that the volume could be a bit louder. I only wish Best Buy sold phones to add to the system.

    I would recommend this to a friend