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Customer Ratings & Reviews

Model:
WDBBGB0040HBK-NESN
SKU:
5605524
Your price for this item is $141.99

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,361 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with good speed and many options. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 5 out of 5 stars

    Great Ext Drive for PS4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale after Playstation announced they added PD4 external storage capability. Saved me from having to replace the internal drive. For now, the 4TB is right size for the XL game files. Drive still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    WD 4tb External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from my 1tb WD hard drive. It is used to store all of my photos and any other thing I don't want to lose if the computer dies. It was simple to integrate; just Plug and Play. Essential piece of computer equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this external hard drive after my LaCie one gave out only after a few months of using it. This one seems to have better build and is much quieter so far. It’s managed my 4K videos pretty smoothly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great product at a competitive price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just as advertised. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    great external hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome addition to my network and tons of space for files. i hooked mine up to my netgear router with ease. i am able to view all my media on any device hooked to my network.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup drive. So far been working fine and reliably. Great price for a 4TB drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space at a nice price. I am able to edit my films.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall I’m pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connectivity; easy setup; Wish it had thunderbolt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy as pie to connect and store your files music and pics

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    A lot a space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product a lot of memory would reccembed to other ppl

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Solid performer for a decent price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use. Plenty of space to store all those pictures and videos scattered on on phones, flash drives and cloud storage. Fast enough to stream HD through the house. Easy use and decent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it said it would. Would buy again easy hookup

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    So big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow so much space for backups on this drive. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Lots of space for a little price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a storage expansion for my PS4. Great price (got it on sale), and should give me plenty of storage for my library of games I haven’t started playing yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value / Stellar Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external back up hard drive because I'd been told it was simple to connect (very true) and easy to use -- well yes and no. I"m not the most computer savvy person out there. The jargon really gets to me. IF you don't know the terms, you can't look up much! FAQ's don't help much either. I had two problems with the USE of the device. 1) initially when left plugged into the CPU, the boot would hang on the drive looking for boot files. Then it dawned on me that if I pulled the plug it would complete the boot and I could use the computer. A bit of a pain but not a device killer. Western Digital came to the rescue and sent me special one-step-at-a-time directions to fix the problem, and it worked (Thanks Amanda). Thought I was in business! Nope! Not yet! 2) Once the drive was reformatted to work with Win-10, the automated back up would begin and fail for "unable to find target". OK time to go back to Amanda! She responded with additional instructions to change the back up instructions in the software, and NOW it works perfectly with no attention from me which is EXACTLY what I was looking for. So if you don't know computerese, get the MY BOOK and ask Amanda for help at Western Digital. She will probably kill me for that! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Usb

    Rated 5 out of 5 stars

    Great external USB 3.0 hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these and they are great for backing up or archiving files. It is USB 3.0 and very quick to move files back and forth. Never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, I use it as a backup for my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Solution for expanded storage,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed simply and easily. Windows did all the work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used WD drives and that is why I looked for a WD. I was looking for a large one to use on a private server I was working on and it works perfect for what I needed. Easy install and setup and just forget it.

    I would recommend this to a friend