Customer Ratings & Reviews
- Model:
- WVW53UC0FS
- SKU:
- 5280201
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Cons mentioned:Damaged
Item arrived damaged and replacement on backorder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent hood arrived damaged with a large dent on the front, and a replacement was on back order for 6 weeks. So I don't know how it looks or functions, since we did not get the chance to install it. Also an extension is not available for this product, so if you are installing it to the ceiling, you need to check the measurements.
No, I would not recommend this to a friend - Cons mentioned:Poor customer service
Nice hood but damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First hood came with damage on front corners sent it back new one came with similiar damage called for a discount they gave us nothing next hood came again damage in same area.all this hassle and they wouldnt help us with any type of reconcilliation currently waiting for next hood.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Kiwi:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Melanie
Whirlpool® Social Media Relations
- Cons mentioned:Damaged
Returned vent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vent was dented when we took it out of the box. Very disappointing, because we were ready to install & enjoy.
No, I would not recommend this to a friend Hood range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paid to have the hood range installed. A few days past the time given. Noone showed up noone called or anything. The hood range and the wall ovens are both sitting on the floor and have been for 3 days now. Still noone has tried to reach out to install them. This is new Construction as well. P.s I dont know how it works it Has not been installed...
No, I would not recommend this to a friend- Cons mentioned:Poor customer service
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good after install but used once, but I bought an open box in EXCELLENT condition (verified all parts included) only to find that 1) ALL screws and a key attachment part for venting was missing 2) spare filter was bent and unusable. I tried calling the store for replacements with the name of the person who checked/verified the box, but could not reach ANYONE at the store for a month!! HIGHLY considering a poor review of the store and reconsidering Best Buy purchases in the future for sure. Don’t trust the quality of the items wont purchase unless I have time to drive down and fix issues. Totally disappointed with my experience
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mich, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
What experts are saying
