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Description
Launder fabrics effectively and efficiently with this washer that features PowerFoam technology and steam to clean and freshen clothes and other items.
Features
Digital controls
Include a soft-dial touchpad for easy operation.
3.9 cu. ft. D.O.E. capacity
Accommodates large loads to reduce your laundry time.
13 wash cycles
Include permanent press, delicate and hand wash for versatile cleaning options.
Automatic temperature control
Adjusts to accommodate different fabric types.
PowerFoam and Pure Cycle technologies
Provide effective cleaning.
Delay-start
Lets you delay the start of the wash cycle up to 24 hours so you can complete other tasks while doing laundry.
Prewash, bleach and fabric softener dispensers
Add wash aids at the right time in the cycle to ensure optimal results.
Stainless-steel wash drum
With diamond drum design for strength and durability.
Vibration reduction technology (VRT)
Reduces vibration and noise associated with front-load washers.
Front-load design
Lets you load and unload laundry easily.
Stackable design
Allows you to stack the washer with a compatible dryer (not included).
What's Included
Samsung 3.9 Cu. Ft. 13-Cycle High-Efficiency Steam Washer
Water line hoses
Drain line
Owner's manual
Other
Energy Star Compatible
Yes
Load Access
Front-load
Power Source
Electric
Capacity (cu. ft.)
3.9 D.O.E.
Stackable
Yes
Cycles (Number of)
13
Automatic Temperature Control
Yes
Drum and Interior Finish
Stainless-steel
Depth with Door Open (in.)
51-1/4
Control Location
Front panel
Control Type
Digital
Delayed Start
Yes
Agitator Type
No agitator
Reversible Door Hinge
No
Permanent Press Cycle
Yes
Delicate Cycle
Yes
Hand-Wash Cycle
Yes
Second Rinse
Yes
Bleach Dispenser
Yes
Fabric Dispenser
Yes
Pre-Wash Dispenser
Yes
Color Category
Stainless/Stainless look
Cycle Descriptions
Permanent press, delicate, hand wash, second rinse, sanitation/allergy
Energy Consumption (kWh/year)
105
Estimated Yearly Operating Cost
$12 with an electric water heater; $7 with a natural gas water heater
Noise Reduction
Yes
Water Efficiency
Yes
Wash Cycles
13
Compact Design
No
Steam
Yes
Vibration Reduction
Yes
High Efficiency
Yes
Sanitation/Allergy Cycle
Yes
ENERGY STAR Qualified
Yes
UPC
036725569195
Did we get something wrong?
Customer reviews
4.3
Rating 4.3 out of 5 stars with 26 reviews
(26 customer reviews)
Rating by feature
Quality
4.4
Rating 4.4 out of 5 stars
77%would recommend to a friend
Customers are saying
Customers are impressed with the quiet operation and large capacity of this washing machine. Many appreciate the wide array of features offered. However, some users find the cycle times to be longer than expected. A few reported issues with cycle completion and water dispensing.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 26 reviews
Cons mentioned:
Cycle time
Rated 5 out of 5 stars
I Absolutely Love this Set!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all I have to say that I was skeptical of this set since it was so new on the market (by a few mos) & there weren't any reviews to be found. Also I had so many people warn me against buying front loaders due to mildew/bacteria problems, which if you'd just read the user guide it will tell you to leave the door open to air dry after each use & occasionally take a bleach/water mixture & wipe the door seal/lip down. However, it was such a beautiful set made by a reputable company & was on SALE!!! I have to say I am so glad I purchased this set, It works like a gem! My husband has a pair of golf paints that he has been unable to get a few stains out of for some time & was shocked to see that this machine did the job! I also washed a large load of new expensive yet fuzzy bath towels (which usually shed pretty bad for a while) & they came out smelling GREAT & weren't shedding at all! The Power Foam cycle is really an awesome feature which not only cleans your clothes better, but gently removes stains as well! The steam cycle on both washer & dryer as well as the sanitize option are Great for me since I work in the medical field! The only problem we have had this far (aside from the actual cycle times taking longer than the estimated time) is that water was backing up into the detergent dispenser and would be full of water after a load was ran,but that was due to our home having very good water pressure & just required turning off the water valves & opening them back to half open. Obviously I would suggest doing this at the time of installation if your home has good water pressure because these babies are Heavy! Last but not least the dryer doesn't come with a rack so you have to purchase it separately, however you cant find it through best buy nor Samsung & even after calling them they seemed puzzled & didnt even know what the part number is! Hopefully I will have that problem solved prior to anyone else having to encounter it. Other than that we are over all very Happy with this purchase & love its platinum/stainless steal finish & multiple settings! Also just to help people get a more thorough review/comparison I found this review right after I made my purchase which made me even more thrilled that I took a leap of faith & purchased this set! http://www.washerdryerinfo.com/content/Samsung-WF431ABP-Washing-Machine-Review.htm I Hope you buy this set, because you wont be dissatisfied! =)
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
5 years of use with no problems and no repairs. It has a pure cycle that deals with the smell front loading washers can get after a while.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Cycle time
Rated 1 out of 5 stars
Failed Feautres *Do not Buy* Will give problems!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hello Fellow Appliance Shopper-
Now I'm not one tor write reviews-but I felt so mad about all my research and "being prepared" before me and my husband made this huge purchase that I just feel like if I can help someone else-it would be worth ALL my time wasted. ?Since our last washer/dryer combo was purchased in 2003 - we had ALOT of catching up to do on all the latest features.
Needless to say-we decided on the gorgeous Samsung 3.9 Cu. Ft. 13-Cycle High-Efficiency Steam Washer - Stainless Platinum with the
matching Dryer and two Pedestals. The whole SHABAM!! I was so excited (as much as one could be for a new appliance.)
The first problem arises the very FIRST DAY with the Dryer. It would not blow any hot air. Everything was connected properly. We called BB and they gladly ordered us a new one and exchanged them. **ok i thought to myself - one problem-no biggie** Boy was I wrong. next day we decided to run a Sanitize cycle on our washer. It gave a LE error on the display and would not finish the sanitize cycle until we shut off the matching and had to run it on a normal cycle. (beats the whole point right) It did this many, many times luckily on the first two weeks of our purchasing the product. We set up an exchange hoping the "SECOND" new washer would wipe out the problem. We received
the washer and luckily the installers did a test run and the replacement would not STOP running the water!! OmYgOSH! I was about to throw these machines out the window. I asked the installer to leave the our original Samsung with us - at least I could wash a normal cycle.
Ok-now I know your dying to know how it turned out. Well -as I believe most of us would agree (especially my husband) you don't want to KEEP a product that you spent over $3,000 dollars on that fails in the first two weeks of purchase. So we decided to go with the Whirlpool 4.3 Duet Steam washer and dryer. It has all the same features I liked about the SamSung but with a more reliable company.
No, I would not recommend this to a friend
Pros mentioned:
Features, Noise level
Rated 5 out of 5 stars
Great washer for the price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! Easy to use and very very quiet! I like the display and its range of features! I would recommend to family and friends!
I would recommend this to a friend
Cons mentioned:
Cycle time
Rated 3 out of 5 stars
Not worth the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had high expectations but I am really dissappointed and frusterated. The cycles are too long, spin cycle not as expected, not energy efficient, and the rubber seal is a pain. 100 minutes to wash a normal size load? and forget that steam business, thats ATLEASTt 126 minutes!Other cycles are alot longer The sales clerk focused on the high RPM's of the spin cycle... and I thought my clothes would come out practically dry... wrong! Yes my water bill decreased slightly but my electric bill INCREASED. How is this efficient?The rubber seal has to be dried when your finished for the day to prevent mildew growth! The pull out soap dispenser was designed poorly. Big waste of money
No, I would not recommend this to a friend
Pros mentioned:
Features, Noise level
Rated 5 out of 5 stars
Music to our ears
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung W/D set is so AWSOME. So many setting and features. Quiet and efficient. We love how it plays tones instead of a buzzer.
The set was delivered and setup by delivery company. I made sure there was no vibration or movement of the washer or dryer. They have not moved and are very secure. We have ceramic tile floors.
I would recommend this to a friend
Rated 4 out of 5 stars
Only purchase these when they are on sale---------
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought this washer and the matching dryer. They have so many features on them, it's unbelievable!! Quality wise and feature wise, I give them 5 stars, no doubt. But performance wise, I would have to go with a 4 (still not bad, but just not excellent). While I think the machines are high-techy, modern looking and really large in size, I don't feel that the clothes come out any differently than the old machines I had. I mean they have a lot of bells and whistles and are gorgeous to look at it, but I don't think they are worth the full price that they sell for which is $1,300.00 each. I bought these on a day that Best Buy was having a great sale, so I really lucked out on the price. But if I actually had paid full price for these machines, I may have been a little disappointed. But if they are on sale for considerably lower than the full price, then I would say they are an excellent deal and really worth the money. For me, the steam feature doesn't seem to do much, but maybe I am doing something wrong. The clothes feel exactly the same as when I wash them without the steam. So if you are going to pay more money just for the steam feature, I'd go with the machine that doesn't have steam and save yourself some money. Because like I said, I don't see any difference in the clothes when I use it.
All in all though I am very happy with my purchase. But like I said earlier, I only feel this way because I feel I paid a good price for them and that I paid the amount that they are worth. I think I would be a bit disappointed with the performance level of these had I paid full price.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Very nice upgrade
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced 12 yr old washer that was top of the line then, and rated for low water use. A *really* nice improvement. Lots of control with the various settings, more than I need. Very much quieter than the old one, but the signal volume is much too low to be useful for me. This machine is HE, and I'm still learning about that, but I can see it uses little water and the energy efficiency rating is unbelievably good. I've found that I use less detergent, even less than the recommended amount, and still get cleaner clothes. Takes much larger loads than the old one. I'm getting real fond of the delay start feature. And it looks good too! We bought the pedestal, so there is less bending and stooping, but think about the cost vs benefit on that. Best Buy gave us a great deal on financing, but made us wait for delivery. Overall, I'm very happy with the washer and the deal.
A:AnswerPure Cycle is Samsung's innovative pre-programmed cycle that uses extra hot water to clean and sanitize the drum without bleach or other additives. When used approximately once per month, or after every 40 cycles, Pure Cycle will help to keep the drum fresh smelling with the push of a button.
Thanks for your interest,
Ms. Samsung
A:AnswerI’m looking at the same model exchange,
Both models reference the WE402NP pedestal and the pedestal indicates “comparable with 27 Samsung machines” so all indications say they’re the same.
A:AnswerWhile Samsung's WF431 and other new models do not feature SilverCare, most do have PureCycle for sanitizing the washer to help keep the drum fresh smelling and mildew-free when used regularly.
Thanks for your interest,
Ms. Samsung
A:AnswerWhile I am also reviewing to purchase this washer, I had a same question and found this video to answer clearly in visual format!
Hope it helps!
A:AnswerThe water supply hoses that come with the washer are about 5' long. If your washer is installed more than 4' from the water supply, you may need to purchase longer hoses. Your Best Buy Appliance Associate can help you find alternate hoses.
The drain hose that comes factory installed on your washer is approximately 6' long, and can be extended by purchasing another section of hose, then attaching it to the original hose by clamping them together with a steel sleeve. Samsung recommends a vertical discharge of no more than 9', with a maximum of 13' in any direction, based on the pump's capability.
- Ms. Samsung
A:AnswerI have a steam washer but I don't use the feature much as it adds several minutes to the cycle time. I would imagine it would work best on durable clothes that have a lot of stains... grass and grease and the like. Basically, steam is associated with lots of heat so the garment better be able to handle high temps. Best bet is to go with a top rated Consumer Reports model that rates well for cleaning regardless of the steam feature.