Samsung - 3.9 Cu. Ft. 13-Cycle High-Efficiency Steam Washer - Stainless Platinum

First of all I have to say that I was skeptical of this set since it was so new on the market (by a few mos) & there weren't any reviews to be found. Also I had so many people warn me against buying front loaders due to mildew/bacteria problems, which if you'd just read the user guide it will tell you to leave the door open to air dry after each use & occasionally take a bleach/water mixture & wipe the door seal/lip down. However, it was such a beautiful set made by a reputable company & was on SALE!!! I have to say I am so glad I purchased this set, It works like a gem! My husband has a pair of golf paints that he has been unable to get a few stains out of for some time & was shocked to see that this machine did the job! I also washed a large load of new expensive yet fuzzy bath towels (which usually shed pretty bad for a while) & they came out smelling GREAT & weren't shedding at all! The Power Foam cycle is really an awesome feature which not only cleans your clothes better, but gently removes stains as well! The steam cycle on both washer & dryer as well as the sanitize option are Great for me since I work in the medical field! The only problem we have had this far (aside from the actual cycle times taking longer than the estimated time) is that water was backing up into the detergent dispenser and would be full of water after a load was ran,but that was due to our home having very good water pressure & just required turning off the water valves & opening them back to half open. Obviously I would suggest doing this at the time of installation if your home has good water pressure because these babies are Heavy! Last but not least the dryer doesn't come with a rack so you have to purchase it separately, however you cant find it through best buy nor Samsung & even after calling them they seemed puzzled & didnt even know what the part number is! Hopefully I will have that problem solved prior to anyone else having to encounter it. Other than that we are over all very Happy with this purchase & love its platinum/stainless steal finish & multiple settings! Also just to help people get a more thorough review/comparison I found this review right after I made my purchase which made me even more thrilled that I took a leap of faith & purchased this set! http://www.washerdryerinfo.com/content/Samsung-WF431ABP-Washing-Machine-Review.htm I Hope you buy this set, because you wont be dissatisfied! =)

5 years of use with no problems and no repairs. It has a pure cycle that deals with the smell front loading washers can get after a while.

Hello Fellow Appliance Shopper- Now I'm not one tor write reviews-but I felt so mad about all my research and "being prepared" before me and my husband made this huge purchase that I just feel like if I can help someone else-it would be worth ALL my time wasted. ?Since our last washer/dryer combo was purchased in 2003 - we had ALOT of catching up to do on all the latest features. Needless to say-we decided on the gorgeous Samsung 3.9 Cu. Ft. 13-Cycle High-Efficiency Steam Washer - Stainless Platinum with the matching Dryer and two Pedestals. The whole SHABAM!! I was so excited (as much as one could be for a new appliance.) The first problem arises the very FIRST DAY with the Dryer. It would not blow any hot air. Everything was connected properly. We called BB and they gladly ordered us a new one and exchanged them. **ok i thought to myself - one problem-no biggie** Boy was I wrong. next day we decided to run a Sanitize cycle on our washer. It gave a LE error on the display and would not finish the sanitize cycle until we shut off the matching and had to run it on a normal cycle. (beats the whole point right) It did this many, many times luckily on the first two weeks of our purchasing the product. We set up an exchange hoping the "SECOND" new washer would wipe out the problem. We received the washer and luckily the installers did a test run and the replacement would not STOP running the water!! OmYgOSH! I was about to throw these machines out the window. I asked the installer to leave the our original Samsung with us - at least I could wash a normal cycle. Ok-now I know your dying to know how it turned out. Well -as I believe most of us would agree (especially my husband) you don't want to KEEP a product that you spent over $3,000 dollars on that fails in the first two weeks of purchase. So we decided to go with the Whirlpool 4.3 Duet Steam washer and dryer. It has all the same features I liked about the SamSung but with a more reliable company.

Great washer! Easy to use and very very quiet! I like the display and its range of features! I would recommend to family and friends!

I had high expectations but I am really dissappointed and frusterated. The cycles are too long, spin cycle not as expected, not energy efficient, and the rubber seal is a pain. 100 minutes to wash a normal size load? and forget that steam business, thats ATLEASTt 126 minutes!Other cycles are alot longer The sales clerk focused on the high RPM's of the spin cycle... and I thought my clothes would come out practically dry... wrong! Yes my water bill decreased slightly but my electric bill INCREASED. How is this efficient?The rubber seal has to be dried when your finished for the day to prevent mildew growth! The pull out soap dispenser was designed poorly. Big waste of money

The Samsung W/D set is so AWSOME. So many setting and features. Quiet and efficient. We love how it plays tones instead of a buzzer. The set was delivered and setup by delivery company. I made sure there was no vibration or movement of the washer or dryer. They have not moved and are very secure. We have ceramic tile floors.

I just bought this washer and the matching dryer. They have so many features on them, it's unbelievable!! Quality wise and feature wise, I give them 5 stars, no doubt. But performance wise, I would have to go with a 4 (still not bad, but just not excellent). While I think the machines are high-techy, modern looking and really large in size, I don't feel that the clothes come out any differently than the old machines I had. I mean they have a lot of bells and whistles and are gorgeous to look at it, but I don't think they are worth the full price that they sell for which is $1,300.00 each. I bought these on a day that Best Buy was having a great sale, so I really lucked out on the price. But if I actually had paid full price for these machines, I may have been a little disappointed. But if they are on sale for considerably lower than the full price, then I would say they are an excellent deal and really worth the money. For me, the steam feature doesn't seem to do much, but maybe I am doing something wrong. The clothes feel exactly the same as when I wash them without the steam. So if you are going to pay more money just for the steam feature, I'd go with the machine that doesn't have steam and save yourself some money. Because like I said, I don't see any difference in the clothes when I use it. All in all though I am very happy with my purchase. But like I said earlier, I only feel this way because I feel I paid a good price for them and that I paid the amount that they are worth. I think I would be a bit disappointed with the performance level of these had I paid full price.

Replaced 12 yr old washer that was top of the line then, and rated for low water use. A *really* nice improvement. Lots of control with the various settings, more than I need. Very much quieter than the old one, but the signal volume is much too low to be useful for me. This machine is HE, and I'm still learning about that, but I can see it uses little water and the energy efficiency rating is unbelievably good. I've found that I use less detergent, even less than the recommended amount, and still get cleaner clothes. Takes much larger loads than the old one. I'm getting real fond of the delay start feature. And it looks good too! We bought the pedestal, so there is less bending and stooping, but think about the cost vs benefit on that. Best Buy gave us a great deal on financing, but made us wait for delivery. Overall, I'm very happy with the washer and the deal.