Samsung - Connect Home AC1300 Mesh Wi-Fi System - White

Turn off the lights with a tap of your phone and this all in one Samsung Mesh WiFi Router and Smart Home Hub. Not only does it deliver an optimized Wi-Fi signal to every corner of your home, it also works as a SmartThings Hub, connecting compatible cameras, lights, voice assistants, and more to create your smart home. Now you can manage your Wi-Fi and all your smart devices from the palm of your hand with this Samsung Mesh WiFi Router and Smart Home Hub.

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Samsung - Connect Home AC1300 Mesh Wi-Fi System - White - Larger Front
Samsung - Connect Home AC1300 Mesh Wi-Fi System - White
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Overview

What's Included


  • Samsung Connect Home AC1300 Whole Home Wi-Fi System
  • Power adapter
  • 4.9-feet LAN cable
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
72% of customers would recommend this product to a friend (15 out of 21)

Features


The router that's also a smart home hub

Allows you to connect compatible cameras, lights, voice assistants, and more.

Wireless-AC technology

Utilizes the MIMO smart antenna design to deliver improved range while eliminating drops and dead zones.

Up to 866 Mbps data transfer rates

For fast, efficient operation.

Compatible with ZigBee and Z-Wave certified devices

Adjust temperature and light settings, create network access for guests, set up parental controls and more from your smartphone.

Up to 1,500 sq. ft. of coverage

Performs well within every home type, situation and footprint.


Overall customer rating

3.9
72%
would recommend to a friend

Pros

Cons

  • Rating: 2 out of 5 stars

    Samsung sees your devices. Dropped connections.

    Posted
    GMag

    This router is definitely faster than my previous router (purchased in 2011) but I am returning it for several reasons. It took several attempts of doing the same thing over and over for the Samsung Connect app to find my new router. When it finally found it my speeds were twice as fast as they had been. After adding all my various WiFi enabled devices to the new network, it worked great for about a week. Then I woke up one morning and I noticed that my Chromecast was no longer on the new WiFi network. This had never happened before on my old router. I attempted to reconnect it to the network but it could not find the network even though my phone was still connected. I finally called Samsung and was a little disturbed at what customer support said. I gave him my email address and told him the issue with the TV and his reply was, "Ah, you're right. I'm not seeing your TV on your network." WHAT?? This blew me away. With only my email address, this guy has access to a list of devices that are connected on my home network. On top of all this, the technician did a "refresh" on my device and instantly my TV was able to connect to my network. Aside from that I still have issues with connecting devices and keeping them connected. I'm not knowledgeable enough to know how all that works but I do know that I have no interest in a router that works in this fashion. The router is being returned.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good product, horrible app

    Posted
    dcmacho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have the Samsung Connect now for about 2 months. At first I thought it was a breeze to set up and configure and add home automation devices. There were some problems (devices becoming disconnected for no apparent reason, the app freezing up after inputting a command like turning lights on) and limitations (no support for NEST or TP-LInk for example), but I thought that Samsung was a huge player and would eventually get these problems would be resolved, such as no support for some items, limited functionality for others. Today when I woke up, all of my devices were "Disconnected". I have no idea what happened last night, no power outage, no software update, no idea! The problem of devices becoming disconnected I thought was limited to my two brand new Samsung so-called "Smart TVs". After trying repeatedly to reconnect my devices, none of them would reconnect, so I decided after about two hours of futility, to do a hard reset and reconnect all of my devices: Phillips Hue Lights, Google Home, Alexa, Schlage lock, TVs, and Audio soundbar. When I tried to disconnect the Schlage lock, it just wouldn't drop from the screen of the Connect app. Called customer support and they were at a lost after nearly an hour of trying everything they could. So I moved on and tried to reconnect my Phillips Hue and now that will not reconnect. Again another hour on the phone with customer support and no resolution, just a tech reading from a script and reassuring me that she understands my frustration (I highly doubt it!). So they have "escalated" the problem, but since its Friday I won't get a response until Monday at the earliest. Needless to say I am less than satisfied with my purchase at this point.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wanted to love it

    Posted
    Qooasian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted to dive into the world of mesh routers and the bonus with this model is it has a Smartthings hub built into it. I still have the unit but it basically is just for the hub, otherwise I would have returned it. Short story, no matter what I tried I could not configure the router portion to work. The Connect Home only allows you to set it up using an Android or iOS app, and I tried setting it up on 2 different Androids and 3 different iOS devices. The setup process would always get stuck at "unable to connect to the internet" when plugged directly into the modem. Ironically I could get the setup process to finish if I put the unit behind another router (double NAT. Yay.) So unless you like strange problems to solve...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good access points

    Posted
    Soundmanmike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall they work pretty good but are a little bit of a pain to set up but it sorta walls you through it. I purchased five (one main hub plus four slaves) of these to cover a 5000+ square foot house and it was still not quite enough. The range is not quite what I thought from hub to hub so therefore the overall square footage that it can cover was decreased. The quantity I bought is the max amount at this point that you can connect together. But as far as WiFi reception, it is far superior to several other systems I had used. Especially when it comes to going from room to room without signal being dropped.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Worked Ok - Difficult to instal - limited Mgt

    Posted
    Gibby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased these to replace an older Cisco UC wireless environment. Once installed they worked fine. The problem was the installation and the lack of platforms to manage them from. I work in the industry and found them difficult to install - it took 5 try's and could only be managed from my phone. Samsung needs to make this easier - DHCP Address connect to them - manage them from a browser function on any platform.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Needs more work.

    Posted
    kide
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Samsung Connect Home router is not ready for prime time. It is impossible to get advertised contention speeds. The router has hard time to keep devices online. Advanced router configuration options are not available. The Samsung Connect app is also half baked and does not offer all Smart Things functionality. I do not recommend this product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect device for smart home

    Posted
    Chris

    Installation was quick and easy. I was able to connect with my Alexa and Philips hue light bulbs (see photos) and it just worked great as I expected. Wifi also works well for my iPad I am using now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Mesh WiFi System

    Posted
    Hamcs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not only is a WiFi Mesh access point, it can also be use as a Samsung SmartThings Hub and connect all your smart home gadgets. I had only buy one, and so far works perfect, I will see if after expanding my home I will need another one, but with one pretty much cover my 1,400 sqft home.

    I would recommend this to a friend





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