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Description
Geek Squad® Certified Refurbished Samsung GCRF-NP520U4C-A01UB Laptop: This laptop is thin and lightweight, and yet it has an DVD/CD drive and lots of ports for versatile connectivity. It also has plenty of storage space for your music, videos and files plus a solid state drive and Fast Start technology.
SuperBright technology with matte finish maintains the vivid colors in your movies, photos and videos while also reducing glare. Typical 1366 x 768 HD resolution. Energy-efficient LED backlight.
3rd Gen Intel® Core™ i5-3210M mobile processor
Ultra-low-voltage platform. Dual-core, four-way processing provides maximum high-efficiency power to go. Intel Turbo Boost Technology delivers dynamic extra power when you need it.
8GB system memory for advanced multitasking
Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
2-in-1 hybrid hard drive provides both size and speed
Incorporates a large-capacity 750GB hard drive at 5400 rpm for lots of storage, with a 24GB solid state drive as a cache to speed up start times and accelerate frequently accessed data.
Intel® HD Graphics 4000
Third-generation on-processor graphics provide proficient image quality for Internet use, photo editing, video streaming and casual games.
Stream entertainment from your laptop to your TV
Intel® Wireless Display (WiDi) wirelessly transmits content to your HDTV* — photos, music, Web videos, Internet TV — whether on the hard drive or online.
Built-in stereo speakers
SoundAlive makes auto adjustments to the sound quality to optimize your audio experience.
Weighs 4 lbs. and measures 0.8" thin
Lightweight design with slightly smaller screen for improved portability. 6-cell lithium-polymer battery.
Bluetooth 4.0 interface syncs with compatible devices
Wirelessly transfer photos, music and other media between the laptop and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.
2 USB 3.0 ports maximize the latest high-speed devices
Also includes 1 USB 2.0 port to connect more accessories and peripherals, plus sleep-and-charge support. The USB 3.0 ports are backward-compatible with USB 2.0 devices (at 2.0 speeds).
HDMI output expands your viewing options
Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture.
Built-in media reader for simple photo transfer
Supports Secure Digital, Secure Digital High Capacity and SDXC memory card formats.
Dual-band wireless and wired network connectivity
Built-in high-speed wireless LAN connects to your network or hotspots on all current Wi-Fi standards. The Ethernet LAN port also lets you plug into wired networks.
Microsoft Windows 8 operating system
Customize your new Start screen with instant access to the things you care about most, or restore the familiar Windows desktop experience with an improved taskbar and streamlined file management.
Built-in 1.3MP HD webcam with microphone
Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.
Island-style keyboard with chiclet keys
Scroll-scope, flat-type touchpad with gesture support.
DVD/CD burner
Reads and writes to a wide variety of media formats, including DVD+R/RW, DVD-R/RW, CD-R/RW and double-layer DVD.
*Requires a separate wireless display adapter (not included), such as NETGEAR Push2TV, or a TV or receiver with built-in Intel WiDi.
Intel, Pentium, Celeron, Core, Atom, Ultrabook, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
<a href="javascript:winopengld('1218331155414','pcmcat38200050027','cat12080')">Operating System Bit Version</a>
64-bit
<a href="javascript:winopengld('1218870374819','pcmcat38200050027','cat12080')">ENERGY STAR Certified</a>
No
Best Buy PC App
No
Graphics Chip
Intel
Drive Capacity
750GB
Graphics Card
Intel® HD Graphics 4000
Wireless Display
Yes
UPC
400082900463
Customer reviews
2.6
Rating 2.6 out of 5 stars with 39 reviews
(39 customer reviews)
41%
would recommend to a friend
Customers are saying
Customers find value in the affordable price, portability, slim design, and comfortable keyboard of the product. However, some users have concerns about the reliability of the Wi-Fi connectivity, the lack of a pre-installed recovery partition, and battery issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 39 reviews
Pros mentioned:
Ram, Size
Rated 4 out of 5 stars
Very good all in one computer...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For less than you pay for the typical all in one basic computer, this is a nice and lightweight system. The extra RAM helps with windows 8 64 bit and the matte screen is great if you want to use it outdoors. At only 4lbs, its nice to have the built in optical drive. This is a slim and in my opinion, travel friendly size while still being a good everyday computer. I considered a smaller 11 or 13 inch for travelling, but after seeing this system, it was a better fit for all around use. As a refurb, it didn't come with the Samsung software - but this is easily downloaded on their support page. Also, it does not have a hybrid drive as the Samsung site states.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great price-quality ratio
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was purchased refurbished and it came as good as knew. So, first, geek squad, is highly recommended.
Then, the product while slim and light, is not as comfortable as I thought. It still very portable, but would suggest a nice protector on your bagpack.
For the money spent, having an i7 with 8GB is a great deal, so highly recommended.
The only bad thing, as with many laptops, it has the mouse pad in a way that you can touch it when writing and such... which can be bothersome.
I would recommend this to a friend
Cons mentioned:
Recovery partition
Rated 2 out of 5 stars
No backup media
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer does not come with the recovery partition installed... according to geek squad it is impossible for them to install this on refurb computers. which means any refurb windows 8 computer will not have the option to recover windows from corruption that may be caused by hardware failures and viruses. Buy New!!
No, I would not recommend this to a friend
Pros mentioned:
Ram
Cons mentioned:
Wifi
Rated 1 out of 5 stars
Regret
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Came with two very deep scratches in its bottom. The wifi adapter, intel 6235 does not stay connected for more than 10 minutes without issues. i spent 30 minutes with a Samsung tech who said it was fixed but it still has issues. I thought I had 30 days to return it, turns out I only had 15. I regret this purchase.
No, I would not recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Best laptop I ever had
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best laptop I ever got. Very convenient in size with best configuration.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
unfortunately comes with battery problem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
it is a great computer, but the battery comes with problem and they didnt have other to change.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
good and bad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since I have trashed windows 8 that came on laptop and installed Windows 7, I think it's a good computer. The windows 8 installation was minimal and there is no restore or backup solutions provided. Going through Samsung I managed to find windows 7 drivers for the laptop. Installed my own Windows 7 and drivers - if I had not been able to do this - I would have returned the laptop. I'm normally thrilled with the Geek Squad - but this was just not up to standard.
But if you don't mind finding drivers and installing another operating system - it's a pretty good computer. Battery life is excellent - I've used it for over three hours on one charge. I also had to find a program called touchpad freeze to solve a problem with the cursor bouncing around while I was typing. I'm finding that this is a common problem with some laptops.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Would have been awesome if it worked
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was never able to get the laptop booted.
Tech support could not help.
We could not get another shipped.
Local Best Buy did not seem to want to solve our issues. We ended up at a competitor.
With all that said, Best Buy has been good to me over the years so we will continue to shop, but I am disappointed in their seemingly lack of desire to help a long term customer.
A:AnswerGeek Squad certified Laptop comes with 90 days Geek Squad Warranty. There is no warranty from Samsung. Given the expertise (lack of) shown by Geek Squad in refurbishing this, I would not expect much from it. Reading Geek Squad reviews on BBY site will make you shudder at the thought of having them work on your laptop.
A:AnswerRecovery discs are not included, but this laptop (and all models that include Windows Vista, 7 or 8) feature pre-installed software utilities that allow owners to create backup discs at any time.
A:AnswerWe aren't aware of any Wi-Fi problems on this model.
Please reach out to a Best Buy sales associate for more information or a demonstration of this laptop's capabilities.
Thanks for your interest in Samsung laptops.
--Mr.Samsung
A:AnswerYes, it does. We do not alter the hardware from the manufacturer unless authorized by you, the buyer.
Best Buy Mobile and Connectivity Specialist,
Kraig
A:AnswerWe'd recommend having your computer checked by a Geek Squad Agent to see if this can be checked out thoroughly by a technician.
Thanks for your support of Samsung products.
--Mr. Samsung
A:AnswerWe're sorry to hear that you're having trouble with your laptop.
Best Buy should be able to determine what you need to do to have service done to your laptop. Unfortunately, we can't assist, but the Geek Squad Agents may be able to help further.
Thanks for your support of Samsung laptops.
--Mr.Samsung
A:AnswerI posted a link to Samsung's website for all their drivers support. Check it out under the Ratings page. They were able to fix a lot of the issues including the wireless issues. Also, there is a user manual on the link.