Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black
Shipping
Specifications
Cleaning Path Width14.4 inchesPetYesVacuum TypeRobotic vacuumsBin Capacity0.05 gallonsProduct Weight11.07 poundsBaglessYes
Key Specs
Cleaning Path Width14.4 inchesPetYesVacuum TypeRobotic vacuumsBin Capacity0.05 gallonsProduct Weight11.07 poundsBaglessYesCompatible Floor TypeCarpet, HardwoodsAmperage2.4 amperesCorded/CordlessCordlessWattage35.3 wattsWet And Dry UsageNoFilter TypeReusableHypoallergenicYesMulti SurfaceYesWashable FilterYesAttachments Included(1) Side BrushAuto Docking and RechargingYesRoom-by-Room NavigationYesMaximum Runtime90 minutesWorks WithGoogle Assistant, Amazon Alexa
General
Product NameMatrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi ConnectedBrandSharkModel NumberRV2320SColorBlackColor CategoryBlack
Dimension
Product Height4.19 inchesProduct Length13.39 inchesProduct Width13.39 inches
Feature
Connectivity TechnologyWi-FiCliff SensorYesBaglessYesAmperage2.4 amperesWattage35.3 wattsWet And Dry UsageNoFilter TypeReusableVoltage14.4 voltsMopNoRemote ControlNoSelf-EmptyingYes
Performance
Edge CleaningNo
Power
Self-ChargingYesRechargeable BatteryYesCharger IncludedYesBattery Charge Time360 minutesBattery ChemistryLithium-ionBattery Capacity36 milliampere hours
Compatibility
App CompatibleYesWorks WithGoogle Assistant, Amazon Alexa
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC622356604734
The Shark Matrix Self-Emptying Robot Vacuum features incredible suction power, Matrix Clean and Precision Home Mapping. It has Incredible Shark suction power and a self-cleaning brushroll, pulling trapped debris, dust, and pet hair from carpets and hardwood floors. With Matrix Clean, the robot cleans using a precision grid taking multiple passes over dirt and debris, leaving no spots missed. The robot empties itself into a bagless base after each clean and holds up to 30 days of dirt and debris. No additional purchase necessary for dirt/dust bags. Now with extended runtime technology, the robot cleans 2x faster (*vs. Shark AI Ultra RV2500, due to more initial runtime in recharge/resume mode). With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night (*objects 4.5 inches or greater in its path). It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Together, Shark cleaning power with Matrix Clean and Precision Home Mapping give you the confidence your robot will complete the cleaning mission every time.
Leaves No Spots Missed
With Matrix Clean, the robot vacuum cleans using a precision grid taking multiple passes over dirt and debris for deep cleaning coverage.
Incredible Suction
Powerful suction captures dirt and debris on carpets and hardwood floors tackling even the toughest of messes in your home.
Empties Itself
You can forget about vacuuming for up to one month with the bagless, self-emptying base. Holds up to 30 days of dirt and debris, and unlike traditional robots, no additional purchase of bags is necessary.
Perfect For Homes With Pets
Powerful vacuum suction and self-cleaning brushroll help capture pet hair, dust, and dander.
2X Faster Cleaning*
With extended clean technology, the robot will cover more space before having to return to its dock to charge (*vs. Shark RV2500, due to more initial runtime in recharge/resume mode.)
Self-Cleaning Brushroll
It digs deep into carpets and directly engages hardwood floors with PowerFins to pull up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
Better Map Accuracy* With Precision Home Mapping
360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night
(*objects 4.5 inches or greater in its path), adapting to everyday changes in the home (*vs. RV1000AE).
Cleaning Customization
Creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere.
Advanced Targeted Cleaning
With a tap in the SharkClean app you can target rooms and spots with Matrix Clean for 30% better cleaning on carpets and hard floors* (*vs. RV2320S single pass tested on level loop sand).
Convenient Hands Free-Cleaning
Voice control easily activates cleaning the whole home, a room, or even a spot through a tap in the app or using voice control with Google Assistant or Alexa.
What's Included
A Robot (black), Self-Empty Base, 1 Side Brush
What's Included
Shark Matrix Robot Vacuum
Self-Empty Base
(1) Side Brush
Search
Q: QuestionDo I have to have wi-fi to set it up and/or to run it?(1 answer)
A: AnswerWe would like to inform you that this robot can work without Wi-Fi. You would need to press the buttons located on the robot to get it to run, however you would not be able to use the app or any features of the unit that would require Wi-Fi. We recommend connecting it to Wi-Fi and pairing it with the Shark App to receive regular updates to the robot and the app. This will ensure that the robot is maintaining optimal performance. You will also be able to set up a cleaning schedule with the app.Answered by Shark Support Team
- A: AnswerWe would like to let you know that the robot can easily climb over obstacles and thresholds up to 3/4". If there are areas that your robot cannot reach, you may have to lift it over the threshold or move the dock to another room.
Answered by Shark Support Team
- A: AnswerI found replacement parts on amazon. Parts cover ranges of models since different retailers get slight variations of this.
Answered by Zaggsproscreen
- A: AnswerDo you think shark personally answers questions through best buy or do you think best buy uses the common info given to them.. https://www.sharkclean.com/products/shark-matrix-self-empty-robot-vacuum-zidRV2310AE?utm_source=GOOGLE&utm_medium=cpla&utm_campaign=Shopping_Shark_PMAX_Clean_Robot-Priority&utm_adgroup=&utm_term=&gclsrc=aw.ds&gclsrc=aw.ds&gad_source=1 The info isnt even listed on sharks website.
Answered by Zaggsproscreen
Q: QuestionCan I program areas I do not want it to go on the map?(4 answers)
A: AnswerYes you can set no go zones on the mapAnswered by DidierF
Q: Questiondoes this unit also mop?(3 answers)
A: AnswerIt doesn’t have mopping featuresAnswered by DidierF
- A: AnswerYes, it will return to the dock to empty when it is full.
Answered by SharkNinja Product Expert
Q: QuestionHow well does it clean around the baseboards ?(2 answers)
A: AnswerClose attention to detail. Covers nearly every inch. My best robot vacuum purchase yet and I have 3 in two separate homes.Answered by LindaB
Reviews
Rating 4.5 out of 5 stars with 480 reviews
4.5Rating by feature
- 4.4Value
Rating 4.4 out of 5 stars
- 4.5Quality
Rating 4.5 out of 5 stars
- 4.5Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Shark Matrix Robot Vacuum for its self-emptying feature, which saves them time and effort. They also appreciate its mapping capabilities, quiet operation, and extended runtime. However, some customers have concerns about its corner cleaning abilities, price, battery life, and occasional getting stuck.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Excellent Robot Vacuum
So far, this robot is extremely thorough at cleaning every available inch of my condo, which has a somewhat irregular-shaped floor plan (I keep doors to the bedroom and bath closed) and multiple furniture obstacles to negotiate. The mapping is very accurate and I observe it following a very meticulous path each time. The first time that I noticed it going back for a recharge before completion of the 'mission', it had very little left to clean so I turned off that feature and it finishes without the need to recharge. I find that the noise level of the robot itself is negligible, but the self-emptying cycle is a bit loud, but it's scheduled to run at times when this is not an issue. It is far better than my previous Shark ION, which randomly bounced around like a pinball, but still managed to keep the floors clean. This one is more efficient and knows exactly where it is and where to go; no issues with it being unable to find the dock. I already had the Shark app and adding the robot was very easy. It is very thorough in vacuuming around dining tables and chairs. Being able to label areas/rooms and direct it to clean only specific ones is a great feature. I am quite satisfied with this upgrade.
Posted by KevinH
Rated 5 out of 5 stars
!!!AMAZING!!!
After owning an iRobot for several years, I wasn't sure that I needed another vacuuming robot. However, after seeing an infomercial, I decided to give the Shark Matrix Self-Emptying Robot Vacuum a try. Needless to say, this has to be one of the VERY BEST PURCHASES I have ever made!! For starters, as the product name describes, this is a self-emptying robot vacuum, and it works great! Not only have I been impressed with the amount of dirt and debris collected, but the container is easy to remove and clean. Another impressive feature is the precision home mapping, which creates an unbelievably accurate map of the areas to be cleaned, which is follows consistently with each job. Even the cleaning pattern on area rugs is visible and quite impressive! Although the robot can be programmed to clean separate rooms, the open floor plan in my home is ideal. The robot also has an extended runtime battery, and it returns to the main charging dock when it runs low. But that's not all, it resumes by returning to the EXACT LOCATION where it was cleaning! Wow!! Finally, the robot is controlled with an easy to use app. It shows the map of the designated cleaning areas, as well as providing a complete report at the end of each job that shows the duration of the job and the square feet cleaned. The list could go on and on, but these are the main features that have impressed me the most. That's why I can HIGHLY RECOMMEND the Shark Matrix Self-Emptying Robot Vacuum to anyone looking for an excellent product that will do an excellent job!!
Posted by LoveBestBuy
Rated 5 out of 5 stars
I love the shark matrix
The shark matrix is very reliable. I love it so much. I use this thing every single day. It mapped the house out within the first couple runs. I’ve read previous reviews that the shark app is hard to navigate but the app works flawlessly for me. I recommend regularly cleaning the reservoirs. I’ve even accidentally run the shark without noticing dog poop on the ground, and the shark was easy to take apart, clean & put back together. Great purchase.
Posted by Danielle